Vodafone UK - Swansea Reviews 

262
•
TrustScore 5 uit 5

4,9

4 Union Street, SA1 3EE Swansea, GB

•

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Had a really good experience at the Vodafone store in Swansea. Scott was brilliant and took the time to actually understand what I needed instead of just trying to sell me something. He helped me fi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

If I could give Sophie at the Swansea city branch 6 stars I would. The young lady was paitent knowledgeable polite and professional . . Sophie was a pleasant pleasure to deal with .

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very helpful, Katie guided us to a product that was more suitable than our original query and more value for money too! Product was for my daughter and Katie was very interactive and friendly. Thanks... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Went into the Swansea Vodafone store with my mum who is a dinosaur when it comes to tech. We spoke to Ryan who really took the time to help my mum. He wasn't pushy, explained everything in a way that... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 4 Union Street, SA1 3EE, Swansea, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

262 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(262)

42.962 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

I had Katie’s help me today and what a…

I had Katie’s help me today and what a pleasant time I had with her so quick and give me the best deal I wanted to upgrade today. Excellent service with her

16 december 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Swansea

Hey Nicola,

Thanks for the lovely review and fantastic support for Katie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Katie was amazing and made sure we got…

Katie was amazing and made sure we got everything we needed she went above and beyond for me.

13 december 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Swansea

Hey leah,
 
Thanks for the lovely review and fantastic support for Katie.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Incredibly helpful and friendly.

9 december 2025
Review zonder uitnodiging
Logo Vodafone UK - Swansea

Antwoord van Vodafone UK - Swansea

Hi Lesley,

Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great staff

Picked up my new phone on Wednesday from the Vodafone shop in Swansea. I'm not very good with technology but was very impressed with Ewan that served me. Very polite, patient with my questions and so helpful.

Thank you Ewan.

3 december 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Swansea

Hey Sandra,

I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Ewan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ewan was a great help very polite can’t…

Ewan was a great help very polite can’t thank him enough

2 december 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Swansea

Hey Andrew,

Thanks for the lovely review and fantastic support for Ewan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Top service from rowan

Top service from rowan, lovely gentleman.

28 november 2025
Review zonder uitnodiging
Logo Vodafone UK - Swansea

Antwoord van Vodafone UK - Swansea

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Amazing such lovely service with the…

Amazing such lovely service with the great staff at the store Ethan was so helpful and everything was done professionally

22 november 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Swansea

Hey Hazal,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

We visited the Vodafone store in…

We visited the Vodafone store in Swansea yesterday and were helped by Maddie a lovely assistant who was so friendly, helpful and polite. Nothing was too much trouble for Maddie and she helped my husband and myself with our phone contracts and had so much patience with us. Every store needs a Maddie.

21 november 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Swansea

Hey Pam,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Vodafone Swansea

Been with Vodafone for over 30 years. Today I upgraded 3 phones with Ewan. He was very knowledgeable and discussed plans and eligible discounts. He was very efficient and clearly knew his stuff. Very pleased

20 november 2025
Review zonder uitnodiging
Logo Vodafone UK - Swansea

Antwoord van Vodafone UK - Swansea

Hi, Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service, friendly staff and highly knowledgeable. Katie Jones Guided me through all aspects of the contract and offers and was passionate about finding the right deal for me.

15 november 2025
Review zonder uitnodiging
Logo Vodafone UK - Swansea

Antwoord van Vodafone UK - Swansea

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ethan L went above and beyond to help us

15 november 2025
Review zonder uitnodiging
Logo Vodafone UK - Swansea

Antwoord van Vodafone UK - Swansea

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ethan was so friendly and helpful with…

Ethan was so friendly and helpful with a long list i needed help with. He went above and betond to ensure everything i needed and wanted was met. I am 100% happy with the service provided.

15 november 2025
Review zonder uitnodiging
Logo Vodafone UK - Swansea

Antwoord van Vodafone UK - Swansea

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Katie Jones has been fantastic

Katie Jones has been fantastic
So helpful and knowledgable an asset to your organisation 5⭐️

12 november 2025
Review zonder uitnodiging
Logo Vodafone UK - Swansea

Antwoord van Vodafone UK - Swansea

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Katie was very helpful and set up…

Katie was very helpful and set up cheaper contracts for both myself and my partner as well as new broadband for the house. She took time to explain everything, listen to what we wanted and was friendly and helpful.

1 november 2025
Review zonder uitnodiging
Logo Vodafone UK - Swansea

Antwoord van Vodafone UK - Swansea

Hi. We're happy to hear that you found our employee helpful. It's great to know they explained everything clearly while setting up your contracts and broadband. We appreciate your positive feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Rowan was absolutely fantastic

Rowan was absolutely fantastic - so very patient, informative & couldn't help me anymore than he did - he is a credit to the store - Ewan was also fantastic - many thanks to these 2 lads

30 oktober 2025
Review zonder uitnodiging
Logo Vodafone UK - Swansea

Antwoord van Vodafone UK - Swansea

Hi. We're happy to hear that you had such a positive experience. We appreciate your kind words regarding the team members' patience and helpfulness. Thank you for your feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Had an amazing experience to day with…

Had an amazing experience to day with both Katie, Jakub (particularly jakub)while ordering 3 news phones and switching to broadband. Would highly recommend anyone to use them in store for any of their needs ⭐️⭐️⭐️⭐️⭐️

28 oktober 2025
Review zonder uitnodiging
Logo Vodafone UK - Swansea

Antwoord van Vodafone UK - Swansea

Hi. We're happy to hear that you had such a positive experience while ordering new phones and switching to broadband. We appreciate your high recommendation and thank you for your feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ethan L was a real gentleman and helped…

Ethan L was a real gentleman and helped me thoroughly, great experience and helped me greatly thank you

26 oktober 2025
Review zonder uitnodiging
Logo Vodafone UK - Swansea

Antwoord van Vodafone UK - Swansea

Hi. We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us; it's great to hear you were helped so thoroughly. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Katie was very helpful and honest and…

Katie was very helpful and honest and fast, we had really nice friendly conversations while going through the process of getting a new phone

24 oktober 2025
Review zonder uitnodiging
Logo Vodafone UK - Swansea

Antwoord van Vodafone UK - Swansea

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very friendly staff

Very friendly staff - been coming here for years and everyone is always more than happy to help - Ethan C dealt with my upgrade enquiry and could not recommend him enough 🤘

16 oktober 2025
Review zonder uitnodiging
Logo Vodafone UK - Swansea

Antwoord van Vodafone UK - Swansea

Hi Jake. Thank you for your review for Ethan C. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Katie was amazing

Katie was amazing, so professional and informative.lovely disposition a real credit to your company.

15 oktober 2025
Review zonder uitnodiging
Logo Vodafone UK - Swansea

Antwoord van Vodafone UK - Swansea

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

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