Vodafone UK - Worthing Reviews 

228
•
TrustScore 5 uit 5

4,8

14 Montague Street, BN11 3HA Worthing, GB

•

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Beoordeeld met 5 van de 5 sterren

I went into Vodafone on 8th September with my dead phone & Georje went above & beyond to troubleshoot, try to fix then organised a repair for me. He then helped me obtain a temporary phone from a shop... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Marley served us today. He was very helpful, polite and knowledgeable. He explained our options in detail and helped us pick the correct option for our us. He also looked into other queries we had w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I manage 3 family mobile phones and often visit Vodafone branch in Worthing . Georje the customer advisor always helps to answer difficult questions, advises on the efficient phone usage when abroad a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Today I popped into the Vodaphone Three shop in Worthing. Georje was so helpful ! his customer service support was second to none! So knowledgeable . Such a delight to have this shop on our High Str... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 14 Montague Street, BN11 3HA, Worthing, Verenigd Koninkrijk

4,8

Uitstekend

TrustScore 5 uit 5

228 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(228)

39.841 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Nial was very helpful nothing was to…

Nial was very helpful nothing was to much trouble, highly recommend and he is credit to company

27 november 2023
Review zonder uitnodiging
Logo Vodafone UK - Worthing

Antwoord van Vodafone UK - Worthing

Hi Michael,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great experience with a friendly team

I went in because the My Vodafone app reported a fault with my battery. Lana advised me to try the tool again as sometimes it gets it wrong and the battery replacement would involve sending the phone away so they wanted to avoid doing this unless necessary. The tool reported no issues this time so I had a wasted trip. However, she took a look at my account and was able to reduce my bill by £10 a month so was a worthwhile trip

18 november 2023
Review zonder uitnodiging
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Antwoord van Vodafone UK - Worthing

Hey Russell,

Thanks for letting us know what an amazing job Lana did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great stuff.

Great stuff.. very knowledgeable and sorted the issue

17 november 2023
Review zonder uitnodiging
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Antwoord van Vodafone UK - Worthing

Hey Jonathon,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Luke is the GOAT

Luke served us today. He seemed very interested in making sure we have the maximum we could get which we found impressive. It’s always good to leave a store happy! Our IPhone 14 is super cool- just need to work out how to stop my daughter stealing it! Luke suggested getting her one but she’s only 5 hahaha

4 november 2023
Review zonder uitnodiging
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Antwoord van Vodafone UK - Worthing

Hi Kelly,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent experience

Ben greeted us at the door and was immediately warm and friendly. He sold us a couple of phones - he was able to tell us loads about them to make sure they were what we needed. Vodafone network is very good! We have been in again and spoken with Lana who is hopefully going to find us a laptop today for our son!

4 november 2023
Review zonder uitnodiging
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Antwoord van Vodafone UK - Worthing

Hi there,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

This was such a great experience

This was such a great experience. Amazing service. Super deals.

4 november 2023
Review zonder uitnodiging
Logo Vodafone UK - Worthing

Antwoord van Vodafone UK - Worthing

Hi Jonathan,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Amazingly helpful

Amazing
Luke is so helpful

31 oktober 2023
Review zonder uitnodiging
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Antwoord van Vodafone UK - Worthing

Hi Emma,

We're pleased to hear how Luke was able to help, thank you for reviewing!

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 4 van de 5 sterren

Very friendly approachable service

Very friendly approachable service, that get best plan for my mobile phone

27 oktober 2023
Review zonder uitnodiging
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Antwoord van Vodafone UK - Worthing

Hi Alain,

Thank you for your review and sharing this feedback.

If you ever need any help, pop us over a message via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great experience 😃

Niall served me and was training someone also.

A very simple, easy and smooth deal struck. Concise and clear. With some added discount to !!

Very professional and awesome service indeed

24 oktober 2023
Review zonder uitnodiging
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Antwoord van Vodafone UK - Worthing

Hi Steven,

This is such an amazing review for Niall. Thanks for sharing your kind words and feedback.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Lovely helpful guys in store!

23 oktober 2023
Review zonder uitnodiging
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Antwoord van Vodafone UK - Worthing

Hey Aysha,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent staff

Ben was really helpful and friendly. I went in to the store with a complex problem and he had no trouble sorting everything out for me....thank you so much

12 oktober 2023
Review zonder uitnodiging
Logo Vodafone UK - Worthing

Antwoord van Vodafone UK - Worthing

Hi Lisa,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Popped into the Worthing store today for some advice about my plan. Niall my consultant gave me clear and helpful advice about switching my plan and I'm extremelly happy with the information, products recommended and the service I received in store.

11 oktober 2023
Review zonder uitnodiging
Logo Vodafone UK - Worthing

Antwoord van Vodafone UK - Worthing

Hi Sarah,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ben was great

Ben was great, super helpful and answered all my questions and factually and promptly, 10/10

4 oktober 2023
Review zonder uitnodiging
Logo Vodafone UK - Worthing

Antwoord van Vodafone UK - Worthing

Hi Nathanael,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Good service from Dan 👍

Good service from Dane 👍

4 oktober 2023
Review zonder uitnodiging
Logo Vodafone UK - Worthing

Antwoord van Vodafone UK - Worthing

Hi there,

Thanks for your feedback for Dane.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Good service friendly staff always…

Good service friendly staff always willing to help and support with all my tech needs

7 september 2023
Review zonder uitnodiging
Logo Vodafone UK - Worthing

Antwoord van Vodafone UK - Worthing

Hi Sam,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

=) =]

Staff was brilliant. Megan was very helpful in upgrading my phone

8 september 2023
Review zonder uitnodiging
Logo Vodafone UK - Worthing

Antwoord van Vodafone UK - Worthing

Hi Andrew,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Fantastic service from Ben

Fantastic service from Ben - totally amazing - I’m so happy!

7 september 2023
Review zonder uitnodiging
Logo Vodafone UK - Worthing

Antwoord van Vodafone UK - Worthing

Hey Elaine,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 1 van de 5 sterren

Would give zero if I could

Would give zero if I could. Arrived at the Worthing store for a pre booked device care appointment for an issue with my phone. Was told by the member of staff that she didn't know what the appointment was. I showed her the emai confirmation and she was totally disinterested and repeated that she had never heard of such an appointment! She offered that I could wait inline to speak to someone. At no point did she check with any other member of staff. Totally wasted afternoon!

3 september 2023
Review zonder uitnodiging
Logo Vodafone UK - Worthing

Antwoord van Vodafone UK - Worthing

Hi Wendy,

Thank you for sharing this with us, and bringing this to our attention. This is not the level of service we aim to be providing, this is really disappointing to hear and we apologise.

If you require any assistance, please message us over on Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone and we can help.

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Our rep was amazingly knowledgeable and friendly

Our rep was amazingly knowledgeable and friendly. We got a fabulous deal and even though she was way passed finishing time remained professional and friendly

2 september 2023
Review zonder uitnodiging
Logo Vodafone UK - Worthing

Antwoord van Vodafone UK - Worthing

Hi Lucy,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Megan was fab in upgrading my package

Megan was fab in upgrading my package
Highly recommended xx

11 augustus 2023
Review zonder uitnodiging
Logo Vodafone UK - Worthing

Antwoord van Vodafone UK - Worthing

Thank you for your review. It's good to read Megan was able to help to with your upgrade.
Thanks again, The Vodafone Social Media Team

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