Vodafone UK - Worthing Reviews 

228
•
TrustScore 5 uit 5

4,8

14 Montague Street, BN11 3HA Worthing, GB

•

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Beoordeeld met 5 van de 5 sterren

I went into Vodafone on 8th September with my dead phone & Georje went above & beyond to troubleshoot, try to fix then organised a repair for me. He then helped me obtain a temporary phone from a shop... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Marley served us today. He was very helpful, polite and knowledgeable. He explained our options in detail and helped us pick the correct option for our us. He also looked into other queries we had w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I manage 3 family mobile phones and often visit Vodafone branch in Worthing . Georje the customer advisor always helps to answer difficult questions, advises on the efficient phone usage when abroad a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Today I popped into the Vodaphone Three shop in Worthing. Georje was so helpful ! his customer service support was second to none! So knowledgeable . Such a delight to have this shop on our High Str... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 14 Montague Street, BN11 3HA, Worthing, Verenigd Koninkrijk

4,8

Uitstekend

TrustScore 5 uit 5

228 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(228)

39.739 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Megan lovely lady very helpful and…

Megan lovely lady very helpful and knowledgeable

14 maart 2024
Review zonder uitnodiging
Logo Vodafone UK - Worthing

Antwoord van Vodafone UK - Worthing

Hi Mal,

Thanks for your 5-star review for Megan. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Highly recommended best customer service

Highly recommended best customer service

12 maart 2024
Review zonder uitnodiging
Logo Vodafone UK - Worthing

Antwoord van Vodafone UK - Worthing

Thanks for the great feedback Sepehr. It's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks again, Vodafone Social Media Team

Beoordeeld met 1 van de 5 sterren

14 Montague Street

14 Montague Street, Worthing, Vodafone Store: An elderly gentleman visited the store to replace his SIM card due to poor eyesight at 89. Despite the replacement, his phone continued to display "insert SIM" for a week. Advised to contact Talk Mobile, he visited the store three times, receiving the same unhelpful response from Vodafone staff. Today, the cleaner discovered the SIM was inserted upside down, fixing the issue and restoring functionality to the phone.

23 februari 2024
Review zonder uitnodiging
Logo Vodafone UK - Worthing

Antwoord van Vodafone UK - Worthing

Hi Rob,

Thanks for taking the time to leave your review. We always strive to improve in every part of our business and receiving feedback will help us to achieve this. If there is anything that we can help you with, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Upgrades and new devices

Over the past couple of weeks Megan has been incredibly helpful setting my Dad up with a new plan and myself with a new iPhone 15 and an iPad that has been in desperate need of an update.
Brilliant service from start to finish in a friendly atmosphere.

19 februari 2024
Review zonder uitnodiging
Logo Vodafone UK - Worthing

Antwoord van Vodafone UK - Worthing

Thanks for your awesome feedback for Megan. It's great to see they made upgrading such a pleasure. Hope you're loving your new devices Jessi!
Thanks, The Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Niall was absolutely brilliant sorting…

Niall was absolutely brilliant sorting out my upgrade. He answered all my questions and was very knowledgeable about the products and services available and patient with me while I made my decisions. Huge thank you - can’t wait to start using my new phone!

16 februari 2024
Review zonder uitnodiging
Logo Vodafone UK - Worthing

Antwoord van Vodafone UK - Worthing

Hi. Thank you for your review for Niall. It's always lovely to read such amazing feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Megan was really helpful in finding…

Megan was really helpful in finding phones for me and my son.

10 februari 2024
Review zonder uitnodiging
Logo Vodafone UK - Worthing

Antwoord van Vodafone UK - Worthing

It's great to see Megan made upgrading such a pleasure Michael. Hope you're loving your new phones.
Thanks, The Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Very quick

Very quick, very cheerful and all the guys and girls in there are always happy to help find the best deals for anyone who walks in there

1 februari 2024
Review zonder uitnodiging
Logo Vodafone UK - Worthing

Antwoord van Vodafone UK - Worthing

Thanks for your fab feedback Cameron! It's great to hear we were able to find you a great deal.
All the best, The Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful staff

Very helpful staff - especially Megan.

18 januari 2024
Review zonder uitnodiging
Logo Vodafone UK - Worthing

Antwoord van Vodafone UK - Worthing

Hi Boyd,

Thanks for sharing your fabulous feedback for Megan If you need any help in the future, please message us via

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks again, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Fantastic experience this morning

Fantastic experience this morning. Lee was approachable, informative and excellent at his job. I have been due an upgrade for a few months now and been putting it off. Thanks for making a job I've been dreading into an enjoyable and relatively quick and painless one.

13 januari 2024
Review zonder uitnodiging
Logo Vodafone UK - Worthing

Antwoord van Vodafone UK - Worthing

Hi Katie,

Thank you for your feedback. We're really glad you had a great experience with Lee and were able to get your upgrade sorted.

If you need any help in the future, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Megan was great today helped me with an…

Megan was great today helped me with an upgrade

12 januari 2024
Review zonder uitnodiging
Logo Vodafone UK - Worthing

Antwoord van Vodafone UK - Worthing

Hi Amy,

Thank you for your feedback. We're glad Megan was able to help with your upgrade!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I felt compelled to write this review.

I felt compelled to write this review.
Just visited Worthing branch in Montague Street and wss served by Megan. I am so pleased and grateful for her kind attention and help as I was having difficulty operating my new Tablet
Logging in on different apps etc. And she sorted everything as well as offering other services.
Thank you.

12 januari 2024
Review zonder uitnodiging
Logo Vodafone UK - Worthing

Antwoord van Vodafone UK - Worthing

Hey Jeanette,

Thanks for letting us know what an amazing job Megan did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Lucky to have got Lana

Lana was fantastic friendly and efficient sorted my new Broadband out professionally would never do it on line again. I will come into the branch in future. Thank you

11 januari 2024
Review zonder uitnodiging
Logo Vodafone UK - Worthing

Antwoord van Vodafone UK - Worthing

Hey there,

Thanks for letting us know what an amazing job Lana did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Came in for a phone upgrade and Lana…

Came in for a phone upgrade and Lana was absolutely brilliant. She explained everything thoroughly and was patient in spite of my stupid questions. Can highly recommend!

6 januari 2024
Review zonder uitnodiging
Logo Vodafone UK - Worthing

Antwoord van Vodafone UK - Worthing

Hi Sonya. Thank you for your review for Lana. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service

Great service, friendly staff and good deals

22 december 2023
Review zonder uitnodiging
Logo Vodafone UK - Worthing

Antwoord van Vodafone UK - Worthing

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Served by Ben in Worthing store on…

Served by Ben in Worthing store on Monday very happy with service

11 december 2023
Review zonder uitnodiging
Logo Vodafone UK - Worthing

Antwoord van Vodafone UK - Worthing

Hey Mary,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Fantastic service by Ben

Fantastic service by Ben
Resolved our issues in minutes

13 december 2023
Review zonder uitnodiging
Logo Vodafone UK - Worthing

Antwoord van Vodafone UK - Worthing

Hey,

Thanks for the feedback and support for Ben!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 1 van de 5 sterren

If I could rate 0 I would

If I could rate 0 I would!
Miss sold a phone. Ordered on the basis of click and collect next day, only after you complete the contract do you get an email to say it could take up to two weeks. Rang store to see if it was in stock prior to driving 40 mins to the store, to be told yes it is ready for collection. Arrive at store to be told it’s out of stock they sold it this morning. I had to cancel the contract, as I can not wait for 2 weeks. And I am now without a phone as vodaphone can not set up a new contract for up to 48hrs.

5 december 2023
Review zonder uitnodiging
Logo Vodafone UK - Worthing

Antwoord van Vodafone UK - Worthing

Hi Mia,

I can understand how frustrating it must have been, for your phone not to be there after making the journey to store.

My team can check the original order status for you, so you can then go through a new one. Please get in touch with my team on Social Media. You can do this through Facebook using vodafone.uk/3K1e4GB - on X (formerly Twitter): vodafone.uk/3nfdPyY or through Instagram using VodafoneUK

Thanks,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Simply excellent service by Ben and all…

Simply excellent service by Ben and all the team.

1 december 2023
Review zonder uitnodiging
Logo Vodafone UK - Worthing

Antwoord van Vodafone UK - Worthing

Hey Lucy,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Vodafone Worthing - super helpful

Vodafone Worthing are always super helpful, much better than trying to sort things out online/through the site!

27 november 2023
Review zonder uitnodiging
Logo Vodafone UK - Worthing

Antwoord van Vodafone UK - Worthing

Hi Beth. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Super helpful.

Vodafone Worthing are always super helpful, much better than trying to sort things out online/through the site!

27 november 2023
Review zonder uitnodiging
Logo Vodafone UK - Worthing

Antwoord van Vodafone UK - Worthing

Hi Beth,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

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