VWFS Rent-a-Car - Durham Reviews 

Customer service is excellent in my opinion. Once you've registered your details, it's such a quick & easy process. A sensible price too. I had a VW Golf for 4 days. An excellent vehicle for motorway driving.

I rented a car for 4 days, it was a very pleasant experience. The car was charged fully and had full tank of petrol. It was a very comfortable ride. This was my 3rd time renting from them and I'll be renting again next week for another trip. Lovely people!

Sarah and Steve provide a great personal service which is lacking in other rental firms where most of the time you are dealing with multiple individuals who have no idea who you are.

Steve is such a professional gentleman.. having had lots of previous bad experiences with rental companies this was an absolute seamless process and was very professional throughout. Car and the process were both excellent thank you

Fantastic service from Sarah, great price and a really good car. Thinking of buying one after renting for a week.

Really great service - Sarah was absolutely fab, totally hassle free and down to earth but explained everything really well at the same time. Hired a T-Roc for 12 days to travel to and around Devon. Car was a dream, sad to hand it back. Security deposit was returned to the bank next day. Will definitely be using again, thank you.

excellent service from start to finish, very easy hand over and return. very friendly staff,will definately be returning for my next rental

As usual a stress free no problems rental. Great team at Durham.

Outstanding rental experience. Helpful staff, great support, new vehicle in an excellent condition, and none of the hassle of some of the larger national operators!

I would definitely recommend and will be using as my preference for vehicle rental in the future.

Thanks to Sarah at the Durham branch; an absolute star!

Sarah made the process quick and easy, great service and definitely worth checking out, the car was immaculate and drove superbly.

Sarah was amazing throughout my rental experience. Nothing was any trouble & at the end of a phone if needed. Thank you!

Alway excellent customer service Sarah and Steve take care of everything.
Have used this service multiple times when back from Canada, will definitely be back again.

Sarah at Durham Pulman Showroom helped me with my rental car hire as per my timing requirements and everything was perfect. Thanks.

Helpful staff at the desk. Pain-free procedures. Smart new car. Very reasonable price.

Sus empleados Sarah y Stephen son excelentes, siempre amables, atentos y dispuestos a ayudar al cliente con sus dudas. Tuvimos que cambiar de coche del mecánico a un modelo con cambio automático y se volcaron en darnos una solución. Como empresa de Rentacar son los únicos y mejores en Durham y Newcastle Gracias Congratulaciones

Excellent service and seamless handover experience both receiving and dropping off.

Absolutely brilliant from start to finish. Hired a beautiful VW Golf automatic which i did through a lovely helpful guy over the telephone. Collection and return totally hassle free and full deposit returned 24 hrs later. Will definitely use again in the future.

understanding lovely car friendly and picked the car up when on hol as a health issue and couldn't drive Robert Bixley

Car was ready, all details relating to the booking explained clearly.
Very nice car to drive, and no issues.

Absolutely fantastic service from start to finish the staff were very friendly and asked lots of questions about what we needed,we rented a Skoda kodiac 7 seater and wow what a beautiful car ,made our journey much easier with all of us in one car,100% will be renting again,I would highly recommend this company they were brilliant