Great communication from Deborah, clear transparent pricing on rental car ( no hidden extras). VW Polo car I chose was fab - it was practically brand new. Given reassurance that should anything happe... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieGreyfriars Court, MK10 0BN Kingston, England, GB
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Lees wat reviewers zeggen
First class service from Debbie and the team at Marshall VW, two week rental of Golf Estate was delivered without a hitch. Everything we needed to know both prior to and during the rental was expl... Toon meer
Bedrijf heeft geantwoord
Absolutely fantastic service. Deborah James is friendly polite professional courteous and knowledgeable. She selected an option to suit our specific needs and the iD3 GTX itself was an amazing choice.... Toon meer
Bedrijf heeft geantwoord
At 13:27 I booked a car online with VWFS Rent-a-Car UK. Clear website. Competitive price. Instant confirmation email. At 13:43 I received a call from Debbie James. She checked in, explained what to... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We make renting a vehicle simple. Whether you're looking for a car, van or campervan, it's easy to book with us. Browse our top-quality Volkswagen Group vehicles online now and collect from a local retailer. VWFS Rent-a-Car, Simple-as-That.
Contactgegevens
Greyfriars Court, MK10 0BN, Kingston, England, Verenigd Koninkrijk
4,9
Uitstekend
85 reviews
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Marshall’s big thumbs up
From start to finish great customer service.like all the reviews Debbie was great good old fashion service lovey face to face great to deal with
Car was fantastic what you expect from a VW
10/10 keep it up sure you will be a great success in Mk
8 november 2022
Review zonder uitnodiging
Antwoord van VWFS Rent-a-Car - Milton Keynes
Thanks!
Debbie was so amazing
Debbie was so amazing at Rent a car Milton Keynes! She was so kind and helpful! She explained everything thoroughly and we were on the road!
Such amazing staff, really made this such an amazing experience!
Thank you so much!
31 oktober 2022
Review zonder uitnodiging
Antwoord van VWFS Rent-a-Car - Milton Keynes
Thanks!
Debbie is very polite and friendly…
Debbie is very polite and friendly great customer service would highly recommend
28 oktober 2022
Review zonder uitnodiging
Antwoord van VWFS Rent-a-Car - Milton Keynes
Thanks!
Well done!
Fast, efficient and very friendly. Highly recommended!
26 oktober 2022
Review zonder uitnodiging
Antwoord van VWFS Rent-a-Car - Milton Keynes
Thanks!
Debbie Rocks
Debbie rocks! No. 1 reason to rent at Marshall's.
setting the standards for car renting - easy online processing, great human and client experience. will go back again
14 oktober 2022
Review zonder uitnodiging
Antwoord van VWFS Rent-a-Car - Milton Keynes
Thanks!
100% satisfied customer
Firstly, Debbie (Milton Keynes Branch) was awesome! DO NOT LOSE HER she is a credit to the company. Polite, down to earth & oh so helpful, thank you "Debs". This was my 1st time using VWFS Rent a Car and from ease of online booking to the service on collection I am a very satisfied customer. Also my 1st time driving an EV and again totally impressed, very very easy & intuitive to use. So as you can gather I am one happy guy!! 100% recommend VWFS Rent a Car...Thanks
7 oktober 2022
Review zonder uitnodiging
Antwoord van VWFS Rent-a-Car - Milton Keynes
Thanks!
Great car and excellent customer service
This was my first rental in several years. Debbie, the rental agent, was patient and took her time to explain the process to me. The quote was also favourable in comparison to one I got elsewhere. The car was in excellent condition and my overall experience was very good. I would use the service again.
23 september 2022
Review zonder uitnodiging
Antwoord van VWFS Rent-a-Car - Milton Keynes
Thanks!
Great service
Great service from collection through to hand back. Many thanks to Debbie who explained the end to end process clearly and how to effectively use the ID.3.
Service could be improved by ensuring website prices are in synch with operatives systems at the collection centre.
27 september 2022
Review zonder uitnodiging
Antwoord van VWFS Rent-a-Car - Milton Keynes
Thanks!
Customer service was excellent and all…
Customer service was excellent and all as stated, car was good, definitely use again !
26 september 2022
Review zonder uitnodiging
Antwoord van VWFS Rent-a-Car - Milton Keynes
Thanks!
Friendly yet thorough check-in and…
Friendly yet thorough check-in and return. Good value compared to other mixed vehicle outlets in MK
2 september 2022
Review zonder uitnodiging
Antwoord van VWFS Rent-a-Car - Milton Keynes
Thanks!
The vehicle was OK, let down by customer service
The vehicle was OK, exactly as expected.
What wasn't expected was the sudden request for £500 deposit up front for damages even though I'd paid extra for CDW (and this wasn't obvious before I arrived to collect the vehicle), the wrong DOB against driver details, the mileage out was higher than returned and the fuel level was lower than indicated, not to mention the half eaten bag of crisps in the glove box. All in all a rushed rental maybe and vehicles/drivers mixed up?
5 september 2022
Review zonder uitnodiging
Antwoord van VWFS Rent-a-Car - Milton Keynes
Hi Andy, thanks very much for taking the time to leave us this review. We apologise for the oversight with the crisp packet left in the vehicle. In terms of the deposit, the deposit details are included when you book the vehicle. Here is the below statement that is supplied on the booking reference:
There will be a security deposit taken in addition to the total rental costs. If booking online, we take the rental charges only and then take a security deposit in the rental location on collection of the vehicle. The deposit can be up to £500, please speak with the Rental Manager to confirm the security deposit amount.
Many thanks.
I would definitely use them again.
From initial phone call to return, everything was very professional and friendly. Debbie has great customer service skills and explained everything clearly and in detail.
I needed a 7 seater for a family holiday and the Skoda Kodiaq I rented was perfect. It was presented in perfectly clean condition and performed flawlessly.
I would thoroughly recommend using VWFS Rent-a-Car Marshall Milton Keynes before you try all the usual suspects. I'm sure you wouldn't be disappointed with any aspects, including prices, which are exceptional.
5 september 2022
Review zonder uitnodiging
Antwoord van VWFS Rent-a-Car - Milton Keynes
Thanks!
Excellent car rental
Excellent service. Easy to use website, generous upgrade because the car we wanted was unavailable, fuss free collection and drop off. Will most certainly be using again.
29 juni 2022
Review zonder uitnodiging
Antwoord van VWFS Rent-a-Car - Milton Keynes
Thanks for the great review!
Debbie at rent a car couldn’t have been…
Debbie at rent a car couldn’t have been more pleasant sympathetic to our needs and efficient felt like talking to a friend very easy smooth transactions collection and delivery was fast and efficient would not hire now from anywhere else highly highly recommend
27 juni 2022
Review zonder uitnodiging
Antwoord van VWFS Rent-a-Car - Milton Keynes
Thanks Angela! :)
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