VWFS Rent-a-Car - Southampton (Hedge End) Reviews 

Booking process and service is top notch as always. Colin is ever ready to help you with every little detail you need. The whole process from start to end was smooth. They are also flexible if you want to slightly amend the pickup and drop off times which is great I believe.

Apart from it's location in Hedge End, which is quite far from Southampton main area, I think VWFS rent-a-car is the best in service and the cheapest rental company in the area.

The whole experience from start to handing the hire vehicle back was exemplary.
Colin is an excellent ambassador for Peter Cooper at Hedge End and his communication and attention to detail is second to none.
Very accommodating and the whole experience works like clockwork.
Numerous times I have booked through Colin and the Team and it’s ALWAYS Excellent Service.
Keep Up the Excellent Work.
See you again Real Soon.
Thank-You.

We rent from VWFS Hedge End every year. Always excellent service, far superior to mainstream rental companies. You get the car you want and normally cheaper than the large rental firms. Especially when you add in the extras. On top you get a much more personal service.

Great service; last minute booking and good value. Was a great car - brand new

Excellent service & value for money at a very short notice.

The only downside is the £1000 deposit requirement, I believe this would be lower if you opted for extra insurance coverage on top of the basic requirements.

Hired a car for a week - booking, collection and the vehicle itself was all great. Unfortunately let down by the vehicle return. They weren’t set up for me delivering the car back half an hour before the 4pm I was allowed to keep it until, this combined with the fact that the original paperwork couldn’t be located meant I was left standing around for over 20 minutes.

Customer service here is top. Friendly, relaxed and efficient. The gentleman who works at the Kia location doing this deserves a big raise, he’s consistently above and beyond when I’ve rented here.

Really good service, friendly knowledgeable staff. (Keep up the good work Colin)
Car was great, just what I needed for the weeks hire.

Really easy to use, positive experience, and reasonably priced. Very friendly and helpful service in particular from the gentleman who helped me on site, his customer service and approach was the real differentiator which made this a 5* experience, something which these days is sadly unsual. I'd recommend him, and VWFS!

I rent from VWFS every time I am in the UK as they are reliable and cost effective, great service and of course love their cars.
Tim Porter

Always a pleasure! Colin knows me well now and, due to my mobility issues, always offers me a lift home!
Great service, always!

Brilliant service once again from Colin.

Second time renting through VWFS, Colin at Peter Cooper made this an absolute breeze, so easy, great value, great car.

This was a wonderful rental experience.
My rental car was easy to book on line and with Colin being An excellent communicator what could be easier?.
Colin went out of his way to make the rental of the beautiful VW Polo happen at quite short notice.
The car itself was super new and spotless..
Well done VW Peter cooper in Chichester, AA reasonably priced rental for superb car and experience

I’d like to express my appreciation for the excellent service provided by your team, as well as the quality of the rental vehicle we selected. Everything was handled efficiently and professionally, making for a very positive experience from Hedge End Team
I look forward to meet you again in future.

I keep going back for more... in fact, when I have a car, I tend to keep it twice as long, as originally booked. Great cars and impeccable service -

Cheers Colin and the team.

CB

This is my goto rental company. I don't even compare anyone else with this because no one can match the service these guys provide (I have tried other rental companies before). The cars are almost brand new every time and the best part is that you get the exact car you book. It’s not like other companies which say “or similar”. If you book a Golf, you will get a golf!

Other than that, the people are super helpful. It is quick and easy. Completely hassle free. Colin has always been super friendly and very helpful.

Looking forward to booking again.

Very efficient procedure from start to finish.
Thank you

I wanted to hire a specific VW with a view to buying and renting for a couple of days was the perfect opportunity to ensure it was the right car for me. Colin was very helpful and the booking process and collection was hassle free. Top service, recommended.