VWFS Rent-a-Car - Sunderland Reviews 

Easy to book online, easy to alter booking over the email, vehicle was very new and only had 500mi and not a single scratch. A great price for the hire period and easy paper work to fill out. Will be using again and also will be recommending if anyone asks where to get a hire car.

The staff was very helpful and friendly. They made the process so easy, and the return process was quick. A very professional and enjoyable experience.

Excellent service - great price, easy to pick up and great choice of cars. Very highly recommend

Excellent service, easy to arrange, collect and drop off. No issues, friendly staff, quality car and good value. Will definitely use again.

I cannot fault Rent a Car in Sunderland! It was great value for money as well as first class service from beginning to end. Dominic Emery was fantastic to deal with at VW Pulman. The car was spotlessly clean and perfect for our trip to the Lake District. We are, in fact, using this company again later this week. Highly recommended!

Great value, helpful and friendly staff.
Highly recommended.

First class service once again from Mr Dominic Emery, everything ready on time, handover process superb, and immaculately presented vehicle.

I have used they guys a few times and always been friendly and cars always amazing. Cheapest car hire going definitely will be the only place I will go when I’m stuck for a car.

Dominic was very efficient and pleasant, no issues whatsoever, will use again. Good car very clean and tidy

I've rented quite a few cars from VW at both Sunderland and Pity Me and the team at both locations are superb.

Last week someone reversed into my sons car putting it off the road. We had to hire a car urgently, I rang Dominic at VW after close of business who arranged a car for me to collect within 15 minutes.

Small things like this matter and evidence just how good VW car rental is.

It's a great place to get a rental car and Mr. Dominic is really friendly and very helpful. I would highly recommend to anyone needing a vehicle.

Dom helped me rent a lovely car for my long journey over Christmas and made the whole process very smooth and easy.

This is the second time I have rented a car using this company. I travel with my family from Barcelona to visit family in Durham and require a car for this stay. This service is ideal for us. It is easy, professional, well priced and exactly what we need. On both occasions staff went above and beyond to help us, the first time in Durham with shakiel and this last week at the sunderland branch with Dominic. I can’t recommend them enough and will continue to use them for future trips back to the north east. Thank you guys.

Easy to deal with,Dominic was very helpfull and easy hand over as well as returning the hire car.

The service we received was absolutely fantastic. We had a car straight away with no fuss and the price was very affordable. Will definitely use you again and recommend you to family and friends.

Great service by caring helpful people at the rental centres.

I was happy I came across this company, because it was more than half price of any other rental company for a car for the period I wanted. I gave 4* instead of 5* because it was a little bit tricky to get hold of a representative with the phone number provided on their website, which went straight to voicemail, even after being transferred by the switchboard. Also, it would be good to include VWFS rentals as part of booking.com etc. The rental and paperwork was quick with no fuss, the car was great.

Dominic at Rent-a-Car Sunderland made the whole rental experience a very pleasant and friendly one: - the Seat Leon I picked up was the exact car that I'd specified, it was clean and well-specced with Satnav and the quote was very competitive - much, much better than any of the alternatives. All in all a superb service which I'd recommend without hesitation and will use again.

I urgently needed a reliable car for around 3 months. Dominic and Claire at Rent-a-Car guided me through the process - at extremely competitive rates including insurance (way better than many established high street car rental firms might I add!).. the process was quick and easy - they loaned me a nippy and reliable car no fuss no problems! :) - HIGHLY RECOMMENDED A+++++