VWFS Rent-a-Car - Watford Reviews 

265
TrustScore 5 uit 5

4,9

Citygate Volkswagen Watford, 3 Otterspool Way, Bushey, WD25 8HL Watford, Hertfordshire, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

It was not a rigorous process, simple meaningful steps to get the documents signed and every step was explicitly explained to the rentee. The contact person in the name of Richard was absolutely profe... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Hands down the best experience I have had renting a car. Very straightforward process, collection and drop off. Richard who looked after us truly an asset for the VW group. We will be back for sure.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

staff were very helpful and car good- had to extend the lease and this was also dealt with efficiently.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Besides everything running smooth and efficient. The top man and absolute legend dealing with customers for rent-car-service, took time out his day to help me get my phone back which I unknowingly lef... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Autoverhuur
  2. Autoleasebedrijf
  3. Busverhuurbedrijf

Geschreven door het bedrijf

We make renting a vehicle simple. Whether you're looking for a car, van or campervan, it's easy to book with us. Browse our top-quality Volkswagen Group vehicles online now and collect from a local retailer. VWFS Rent-a-Car, Simple-as-That.


Contactgegevens

  • Citygate Volkswagen Watford, 3 Otterspool Way, Bushey, WD25 8HL, Watford, Hertfordshire, Verenigd Koninkrijk

  • 01923 556196

4,9

Uitstekend

TrustScore 5 uit 5

265 reviews

5 sterren
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3 sterren
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1 ster

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4,9

Alle reviews

(265)

860 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Besides everything running smooth and…

Besides everything running smooth and efficient. The top man and absolute legend dealing with customers for rent-car-service, took time out his day to help me get my phone back which I unknowingly left in the uber to the VW location in Watford. I LOVE THAT GUY!

26 maart 2026
Review zonder uitnodiging
Logo VWFS Rent-a-Car - Watford

Antwoord van VWFS Rent-a-Car - Watford

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Beoordeeld met 5 van de 5 sterren

Professional and friendly

Professional and friendly
Richard is helpful

23 maart 2026
Review zonder uitnodiging
Logo VWFS Rent-a-Car - Watford

Antwoord van VWFS Rent-a-Car - Watford

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Beoordeeld met 5 van de 5 sterren

Easy process

Easy process. Helpful rental department.

13 februari 2026
Review zonder uitnodiging
Logo VWFS Rent-a-Car - Watford

Antwoord van VWFS Rent-a-Car - Watford

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Beoordeeld met 5 van de 5 sterren

Very good experience from Volkswagon…

Very good experience from Volkswagon rental services. I got very good,neet car and the rental manager was very friendly and i am very much impressed.

29 december 2025
Review zonder uitnodiging
Logo VWFS Rent-a-Car - Watford

Antwoord van VWFS Rent-a-Car - Watford

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Beoordeeld met 5 van de 5 sterren

great service with helpful staff

great service with helpful staff
Process very simply and quick

29 december 2025
Review zonder uitnodiging
Logo VWFS Rent-a-Car - Watford

Antwoord van VWFS Rent-a-Car - Watford

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Beoordeeld met 5 van de 5 sterren

It was a last minute booking

It was a last minute booking. Richard Scheininger was very helpful as we were communicating via email & phone calls. He was swift with his responses booking was done over the weekend and we needed the car by Monday. I was well impressed with the overall booking and the vehicle was clean and comfortable, smooth in driving. I would recommend them to all my family and friends.

19 december 2025
Review zonder uitnodiging
Logo VWFS Rent-a-Car - Watford

Antwoord van VWFS Rent-a-Car - Watford

Hello,

Thank you for choosing VWFS Rent-a-Car. You chose us to keep vehicle rental simple – and we’re glad we were able to do this for you.

Many thanks,
VWFS Rent-a-Car

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service. Richard dealt with me, and he made me feel comfortable and welcome.

1 december 2025
Review zonder uitnodiging
Logo VWFS Rent-a-Car - Watford

Antwoord van VWFS Rent-a-Car - Watford

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Beoordeeld met 5 van de 5 sterren

Richard does an absolutely brilliant…

Richard does an absolutely brilliant job time and time again as I’m a long standing customer and I’ve never been disappointed with his customer focussed service!
Charles

3 november 2025
Review zonder uitnodiging
Logo VWFS Rent-a-Car - Watford

Antwoord van VWFS Rent-a-Car - Watford

Hi there!

Thank you for taking the time to provide us with your feedback. We’re glad you had a great experience with us and we look forward to welcoming you back again soon!

Many thanks,
VWFS Rent-a-Car

Beoordeeld met 5 van de 5 sterren

Always Great Service

I have personally dealt with Richard at VW Watford for many years and have always received the best possible service. I would highly recommend if you’re looking for reasonable prices and great customer service. Many thanks!

2 juli 2025
Review zonder uitnodiging
Logo VWFS Rent-a-Car - Watford

Antwoord van VWFS Rent-a-Car - Watford

Hello,

Thanks for taking the time to share your feedback—we’re so pleased you had a great experience and hope you continue to enjoy our service in the future.

Many thanks,
VWFS Rent-a-Car

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service, friendly staff, good clean car and voluntary offer of good deals.

3 oktober 2025
Review zonder uitnodiging
Logo VWFS Rent-a-Car - Watford

Antwoord van VWFS Rent-a-Car - Watford

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Beoordeeld met 5 van de 5 sterren

Was able to provide a vehicle at short…

Was able to provide a vehicle at short notice and aware of my special needs. Over all the service was perfect.

3 september 2025
Review zonder uitnodiging
Logo VWFS Rent-a-Car - Watford

Antwoord van VWFS Rent-a-Car - Watford

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Beoordeeld met 5 van de 5 sterren

Outstanding Service

I originally booked a car hire through Enterprise and was let down by mutiple sites. I then found VWFS rent a car in watford and the service was in stark contrast. Richard was very professional and helpful. On arrival the vehicle was clean and ready at the front. The rate was very reasonable. I also had the option to extend my rental at short notice. Highly recommend Richard and the VWFS rent a car service.

29 augustus 2025
Review zonder uitnodiging
Logo VWFS Rent-a-Car - Watford

Antwoord van VWFS Rent-a-Car - Watford

Hello,

Thanks for taking the time to share your feedback—we’re so pleased you had a great experience and hope you continue to enjoy our service in the future.

Many thanks,
VWFS Rent-a-Car

Beoordeeld met 5 van de 5 sterren

Richard is great man to deal with

Richard is great man to deal with, will definitely recommend to friends!

26 augustus 2025
Review zonder uitnodiging
Logo VWFS Rent-a-Car - Watford

Antwoord van VWFS Rent-a-Car - Watford

Hello,

Thank you for choosing VWFS Rent-a-Car. You chose us to keep vehicle rental simple – and we’re glad we were able to do this for you.

Many thanks,
VWFS Rent-a-Car

Beoordeeld met 5 van de 5 sterren

Have been using the services of VWFS…for over 10 years and find the service above par and experience of driving good clean and well maintained vehicles.

Have been using the services of VWFS Rent -a car every time i visit UK. The booking is well handled. It takes less than 10 min to finish the process and drive off. The vehicles are in mint condition. Wonderful experience of VW vehicles.

28 juli 2025
Review zonder uitnodiging
Logo VWFS Rent-a-Car - Watford

Antwoord van VWFS Rent-a-Car - Watford

Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.

Beoordeeld met 5 van de 5 sterren

Immaculate cars. Excellent service

I have used Citigate twice now to hire cars. Friendly, helpful and responsive service makes the reservation paperwork easy. The cars have been in immaculate condition and they drive excellently. It was almost a shame I had to hand them back.

26 juli 2025
Review zonder uitnodiging
Logo VWFS Rent-a-Car - Watford

Antwoord van VWFS Rent-a-Car - Watford

Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.

Beoordeeld met 5 van de 5 sterren

We and our family have rented here…

We and our family have rented here several times and it is always an easy experience with efficient, friendly service. We will be back.

25 juli 2025
Review zonder uitnodiging
Logo VWFS Rent-a-Car - Watford

Antwoord van VWFS Rent-a-Car - Watford

We’re glad VWFS Rent-a-Car could provide you with a super hire experience. Our team looks forward to serving you again soon!

Beoordeeld met 5 van de 5 sterren

Highly recommended

I selected a first vehicle but close to the rental date needed to change to a different vehicle. The contact person at the company (Richard) immediately handled the change for me with no effort on my part.

I received exactly the vehicle that I ordered, in good condition and no wasted time or paperwork. Richard was friendly and exceptionally helpful.

I gave the vehicle back with no issues and again Richard was helpful and friendly.

14 juli 2025
Review zonder uitnodiging
Logo VWFS Rent-a-Car - Watford

Antwoord van VWFS Rent-a-Car - Watford

Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.

Beoordeeld met 5 van de 5 sterren

Great service, competitive and professional

This is the 2nd time I've used City Gate Watford to hire a car. I have found them competitive, friendly and really professional. They provide you the car that is requested and will always upgrade you if it's not available. I certainly recommend them

12 juli 2025
Review zonder uitnodiging
Logo VWFS Rent-a-Car - Watford

Antwoord van VWFS Rent-a-Car - Watford

Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.

Beoordeeld met 5 van de 5 sterren

Always an efficient pickup and drop off…

Always an efficient pickup and drop off experience. Extended my rental and a quick call sorted it out.

1 juli 2025
Review zonder uitnodiging
Logo VWFS Rent-a-Car - Watford

Antwoord van VWFS Rent-a-Car - Watford

Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.

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