Workr Umbrella Limited Reviews 

325
•
TrustScore 4 uit 5

4,1

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Beoordeeld met 1 van de 5 sterren

I asked them that i am not interested in using their services anymore and hence send what i need to take control of my company. Its been 2 months since they are dragging it and still holding my detail... Toon meer

Beoordeeld met 5 van de 5 sterren

I have worked with a number of umbrella companies, three to be precise...Happy to list them...but out of all of those, I would say Workr are amazing. They have amazing customer service skills, very h... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very efficient - was contacted 1st thing by phone - in response to my email over the weekend. I had many questions as this was first experience working for agency. Was put through to speak to the pers... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I was specifically impressed with their service for mortgage letter Special thanks to Gareth and Charlie. You both made the process simple and efficient. For Locums who are looking to get Mortgag... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Accountantskantoor
  2. Payrollservice

Geschreven door het bedrijf

The Workr Group provides a comprehensive range of Accountnig and Payroll services for flexible workers, in the UK and over 85 countries worldwide. With over 80 skilled staff based out of offices in London, Manchester and Leeds, we have enhanced the lives of over 20,000 contractors through our specialist companies Workr Umbrella, Workr Construction, Workr Accounting, Workr International and Freelance Workr. As a fully accredited FCSA member and reigning Best Large Umbrella Company 2019 winners, we pride ourselves on offering an ethical and compliant service, adding value to our clients and work in partnership with 75% of the UK’s Top 20 recruitment agencies


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

325 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,1

Alle reviews

(325)

0 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Wouldn't even give these a star rating…

Wouldn't even give these a star rating but unfortunately had to put one so I could tell everyone how much of a rip off this company is. If I was you I wouldn't even waste my time signing up with these. You will be deducted a minimum of 48% wage a week in tax and national insurance. AVOID AT ALL COST PEOPLE.

12 mei 2021
Review zonder uitnodiging
Logo Workr Umbrella Limited

Antwoord van Workr Umbrella Limited

Hi Chris,
Thanks for your time on the phone earlier and for taking the time to explain to me what has contributed to leaving your review. It has been useful for us to explain our position regarding the deductions and it also good to know that you have plans in place to try and make this better moving forwards. However, once again I wold like to apologize for any inconvenience caused. Wishing you all the best for the future. Regards, Gareth @ Workr CC

Beoordeeld met 1 van de 5 sterren

Avoid these rip offs

These lot never answer the fone.. mess up our pay.. and then have the cheek to take different amounts of tax and national insurance.. even tho I get payed the same money..and also EMPLOYMENT COSTS ( company's national insurance ).. avoid at all costs

12 mei 2021
Review zonder uitnodiging
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Antwoord van Workr Umbrella Limited

Hi, Thanks for getting in touch and leaving your review. Of course we are very disappointed to hear that you feel like this and want to apologise. Unfortunately, we are unable to identify you based on the screen name used but would love to speak to you to fix this and put this right. Please call 0208 10 60 000 and ask to speak to Gareth Murphy, Head of Customer Experience so we can discuss this with you. Regards, Gareth @ Workr CC

Beoordeeld met 5 van de 5 sterren

Great benefit package and lovely team!!

11 mei 2021
Review zonder uitnodiging
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Antwoord van Workr Umbrella Limited

Hi Sam

Thank you for leaving this lovely review - I really appreciate it!

I'm glad we were able to help and that you were happy with the service.

All the best for the future,

Workr CC

Beoordeeld met 5 van de 5 sterren

Very good umbrella company

Workr group were my umbrella company when I was an agency radiographer.
Every contact I had with them was positive. They were knowledgeable, helpful and professional.
I had issues with with my recruitment agency paying me and Gareth went the extra mile to make sure the issue was resolved. A very good company and I would recommend them highly.
Thank you!

23 april 2021
Review zonder uitnodiging
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Antwoord van Workr Umbrella Limited

Hi Harriet, We just wanted to say thanks so much for such a positive review. It has been an absolute pleasure to help you and i would like to wish you all the very best on your future endeavours. Take care and stay safe, Gareth and the Workr team

Beoordeeld met 5 van de 5 sterren

Still early to give review but this is…

Still early to give review but this is based on the customer service assistance giving by a staff named Jordan the guy was so calm and explained in details all the questions I asked him and even told me to call back if I remember any other thing which I can't think of at that moment. Customer support they are great.

1 april 2021
Review zonder uitnodiging
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Antwoord van Workr Umbrella Limited

Hi Wunmi, Thank you so much for the lovely feedback. The team and I are over the moon to have been able to help you and provide a great service. All the best, Gareth @ Workr Customer Care

Beoordeeld met 5 van de 5 sterren

In all fairness I can’t comment on the…

UPDATE 29/03/2021

Still just reviewing the initial approach and not their services. Updated to 5 stars today after being contacted back in a funny and friendly manner and getting all the answers to my initial questions, thanks Gareth, glad I gave a second chance to my date :)

----- INITIAL REVIEW BELOW ------
In all fairness I can’t comment on the services offered by the company as am just reviewing the company as a potential client trying to get information from the services they offer.

But in term of initial approach it has been a disappointment. I contacted them three times by email with two simple questions that just require yes/no type of answers.

The first time I was just sent back a very generic email asking for my circumstances in order to run a simulation. This in spite of clearly explaining my circumstances very clearly in my initial email.

After that I emailed them twice, with the same questions, but never received any replies.

If I go on a first date, and the woman I meet keep checking her phone and don’t seem to show any interest in me, I will tend to have certain gut feelings that maybe I should move on.

26 maart 2021
Review zonder uitnodiging
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Antwoord van Workr Umbrella Limited

Hi Frédéric,

Firstly thanks for getting in touch and for sharing your feedback. I am disappointed to see you have felt like this and really want to put this right for you. I have emailed you personally and have also copied in my colleagues who work within Workr International, our overseas payroll provider and one of the team will be in touch to get things sorted for you and ensure a much more pleasant 2nd date.

I can only apologise for not getting back to you as planned and will use your feedback to ensure we tighten up on this side of the process and to make sure any future dates are love at first sight.

Wishing you all the best,

Gareth Murphy
Head of Customer Experience
Workr Group

Beoordeeld met 5 van de 5 sterren

Very good company and amazing people…

Very good company and amazing people thank you for all your help and support
Gareth thank you for your help and understanding regarding my Dyslexia wish you all the best

24 maart 2021
Review zonder uitnodiging
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Antwoord van Workr Umbrella Limited

Hi Tyrone,

Thank you for leaving this lovely review - I really appreciate it!

I'm glad I was able to help and that you were happy with the service.

All the best for the future,

Gareth

Beoordeeld met 5 van de 5 sterren

Professional, friendly and efficient.

Spoke with James C, Excellent service, nothing was a problem. Even dealing with my queries from overseas. Would highly recommend them!

24 maart 2021
Review zonder uitnodiging
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Antwoord van Workr Umbrella Limited

Hi Joel,

Thank you for leaving this lovely review - I really appreciate it!

I'm glad I was able to help and that you were happy with the service.

All the best for the future,

James

Beoordeeld met 5 van de 5 sterren

Very professional and dedicated team of…

Very professional and dedicated team of customer service, they have been very helpful and supportive at every stage of my engagement with Workr. Overall, Workr provides excellent Umbrella services for contractors.

10 maart 2021
Review zonder uitnodiging
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Antwoord van Workr Umbrella Limited

Hi,

Thanks for leaving the amazing review - we truly appreciate it.

All the best.

James @ Workr

Beoordeeld met 5 van de 5 sterren

Very helpful and transparent

Very efficient - was contacted 1st thing by phone - in response to my email over the weekend. I had many questions as this was first experience working for agency. Was put through to speak to the person best equipped to deal with the my questions. He was extremely helpful, explained the pros and cons of umbrella vs CIS was very transparent, gave me good advice for the future, helped me answer the relevant questions and got us set up. Whole experience engendered trust.

8 maart 2021
Review zonder uitnodiging
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Antwoord van Workr Umbrella Limited

Hi Rolfe, Thanks so much for leaving us such a positive review. This is really good to read and i am glad we have been able to match your expectations and create a good experience for you. Wishing you all the best in the future, Regards, Gareth @ Workr CC

Beoordeeld met 5 van de 5 sterren

WORKR Feedback

Having been with WORKR for just under a year I have found them to be extremely professional in their dealings with me in particular making prompt payments and dealing with my requests. I have no complaints about the service provided to me and would unhesitatingly recommend their services as an umbrella company to other workers

2 maart 2021
Review zonder uitnodiging
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Antwoord van Workr Umbrella Limited

Hi David Thanks for the great review. As ever it is a pleasure to help. Wishing you all the best for the future and if you need anything just let us know.
Regards
Gareth

Beoordeeld met 5 van de 5 sterren

Excellent

Excellent staff care and understand would highly recommend

22 februari 2021
Review zonder uitnodiging
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Antwoord van Workr Umbrella Limited

Hi Kelly,

Thanks so much for taking the time to leave us a review. We really appreciate this and are so glad you have found your time with Workr a rewarding one. Take care and stay safe. Regards, Gareth @ Workr

Beoordeeld met 5 van de 5 sterren

Workr - they certainly have Workd for me.

Workr are my first Umbrella Co. From initial set up to first payments everything went smooth and as per all that was carefully explained to me. I had a few queries and they were answered promptly and clearly.
Workr deal direct with my agents, sorted multiple source incomes into 1 payroll payment and gave me helpful worked examples as to the effect of a range of pension deductions to help me save for future and work in a tax efficient way. Really top stuff. And my man James seems always ready just to help me. Top stuff and thanks! Stephen T

17 februari 2021
Review zonder uitnodiging
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Antwoord van Workr Umbrella Limited

Hi Stephen,

Thank you for leaving this amazing and comprehensive review of your experience so far!

The team and I really appreciate the feedback and I'm glad we've been able to help in a multitude of ways - long may this continue!

All the best,

James @ Workr

Beoordeeld met 5 van de 5 sterren

Its really a smooth and helpful…

Its really a smooth and helpful service. I talked to Jodhi, who explained me everything clearly and in detail.

8 februari 2021
Review zonder uitnodiging
Logo Workr Umbrella Limited

Antwoord van Workr Umbrella Limited

Hi Jaspreet

Thanks for taking the time and leaving the review. It’s been a pleasure speaking with you and we’re glad that you’re happy with the service you’ve been receiving. I’m looking forward to continue working with you in the future.

All the best, Jodhi

Beoordeeld met 5 van de 5 sterren

Smooth service

Smooth service. Jodhi was really friendly and helpful. Get paid on Fridays...most importantly on time, every time.

1 februari 2021
Review zonder uitnodiging
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Antwoord van Workr Umbrella Limited

Hi Nicholas,

Thank you for leaving this lovely review - I really appreciate it!

Really nice to hear this and glad we have been able to help.

Take care and stay safe, Jodhi

Beoordeeld met 5 van de 5 sterren

Rapid good service

James Costello has been very helpful in helping me sort out my end of year tax claim. I have had to request the same information twice because I didn't download it the first time and he has been really helpful about it. Rapid straightforward good service

29 januari 2021
Review zonder uitnodiging
Logo Workr Umbrella Limited

Antwoord van Workr Umbrella Limited

Hi Sarah,

Thank you for leaving this lovely review - I really appreciate it!

I'm glad I was able to help and that you were happy with the service.

All the best for the future,

James

Beoordeeld met 5 van de 5 sterren

A lovely company to deal with

A lovely company to deal with. The advisor who called me was very knowledgable and concise when explaining the protocol. He was very helpful when answering my queries both via telephone and email. The whole transaction went seamlessly, from the first telephone call to the form filling. Highly recommended.

29 januari 2021
Review zonder uitnodiging
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Antwoord van Workr Umbrella Limited

Hi Zoe,

Thanks for the great review. This is lovely to see and even better to read. We really appreciate it. Wishing you all the best, Gareth @ Workr CC

Beoordeeld met 5 van de 5 sterren

Head and Shoulders Above The Rest

I have used other Umbrella companies in the past and in my opinion Workr Umbrella stand head and shoulders above the rest.
They have been very proactive in making sure I had everything I needed to be in place prior to starting my next contract in superfast time.
The benefits package was something I really did not expect and it is good to know that something like this is in place.
Cant recommend them highly enough.

27 januari 2021
Review zonder uitnodiging
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Antwoord van Workr Umbrella Limited

Hi Gwen, Thanks for getting in touch with such a lovely review. Your words mean a lot to us and we genuinely appreciate it. Long may this continue. Have a great week, Regards, Gareth @ Workr CC

Beoordeeld met 5 van de 5 sterren

I have started the company before two…

I have started the company before two weeks , but I am satisfied with them .

26 januari 2021
Review zonder uitnodiging
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Antwoord van Workr Umbrella Limited

Hi Jozsef, Thanks for the lovely review, we really appreciate it and re so glad to hear things are going good. All the best, Gareth @ Workr CC

Beoordeeld met 5 van de 5 sterren

First time using an agency

First time using an agency. Great service friendly staff and very helpful

25 januari 2021
Review zonder uitnodiging
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Antwoord van Workr Umbrella Limited

Hi Elaine, Thanks for leaving a review of our services, We hope that we can support you throughout this assignment and beyond. Take care and all the best, Gareth @ Workr CC

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