Wards Reviews 6.807

Super unflexable ,curt & generally unhelpful would avoid ..

Joanne from the property management team has been amazing and so efficient 🙂

Maria at Wards, Herne Bay was helpful & professional with my rental property and pleasant to communicate with, The little welcome pack you get when you pick up your keys is also a nice little touch.
Thankyou.

Excellent service, very professional and informative.Many thanks to Antony,Aimi and Maxine.Highly recommended.

I was looking to purchase through the Herne Bay branch and all the team there were nothing short of fantastic throughout! Id also like to mention Rachael R-B (Sales progressor) who kept me updated and really well informed, no question ever to daft and so friendly and easy to communicate with. In the end my purchase wasn't meant to be but it did encourage me to try and sell through Canterbury Wards and my experience with Jade continued just as brilliantly as it had with the Herne Bay branch!

Used Wards of Meopham to sell our home. Jack was very professional and proactive with a great straight forward approach, not only with us but with potential buyers in our home. Exactly what you need in an agent when you are selling. Our thanks to Terry too, always lovely to speak with her arranging potential viewers, every call a positive uplifting experience. Will 100% recommend Wards Meopham to anyone wishing to sell in our area..

Fantastic outcome!!! Ashley came to value my property, was so friendly, and positive! Made me feel I was definitely doing the right thing, after having doubts with other estate agents!!! A brilliant team at the Birchington branch, they all played their part in the sale, and my property sold within a month!!!! What a result!!! Wouldn't go anywhere else!!

Wards made selling my house an incredibly smooth transition. In particular, Honi and Maria were exceptional—warm, engaging, and truly understanding of my situation. They were always available for both big and small questions, and I genuinely valued their support throughout. I couldn’t have done it without their calm, caring approach. Thank you both you kept me sane!!

I have recently purchased a Bungalow in Northumberland Heath from Ward of Barnehurst.
I must thank Ann McDonald and the team who went over and above from the 1st viewing to the completion.
Ann, was excellent with dealing with the pro-bate of the property which made it stress free on my behalf.
The communication was excellet.
I certainly would recommend Ann and Ward of Barnehust.
Thank you all at Ward.
Bill Walsh

In what was a tricky and drawn out move process, Rachael (and Emma in Rachael’s absence) of Wards was a shining light and the only true professional we worked with throughout the process. I don’t think we would have made it without her support. We are truly grateful in Rachael’s assistance in getting us into our home.

Wards of Sheerness have been fantastic the whole way through the process of selling my home. From instruction, Matthew & Jordan kept me well informed and left me feeling confident that my property was being marketed in the best way. When the sale progressed, I was passed over to Rachael, who has been absolutely amazing! She has been so helpful and friendly and has made sure I have been kept up to date the whole way through the process. Thank you all so much for your help!

I had a really great experience working with Harry James throughout my tenancy process.

From start to finish, he was professional, responsive, and extremely helpful. Moving can be quite stressful, especially with referencing and tight timelines, but Harry made the whole process much smoother. He kept me updated at every stage and was always quick to respond to any questions I had.

What stood out the most was his proactive approach and genuine willingness to help — he went the extra mile to coordinate things efficiently and ensure everything progressed as quickly as possible.

Thanks to his support, I was able to move into the property without unnecessary delays, which I really appreciate.

I would definitely recommend Harry James to anyone looking for a reliable and supportive letting agent

Emily has been amazing so far with our experience with Wards as first time buyers we are new to everything so can be a bit scary! But Emily has made this process a lot less scary! , communication is amazing always keeping us in the loop with what is going on and making sure we understand everything! Very happy and definitely recommend Herne bay Wards

Wards of Eynsford were fantastic during our purchase of a property from them. They were super helpful accomodating viewings, negotiations with Shannon, and pushing for completion. Specifically Judy, she was amazing at keeping me updated as well a support system. Louisa is also so wonderful and helpful; they are a fantastic team.

The girls at the Rainham office in Kent were very nice and helpful Natalie, Judy, Alison, summer, they went above and beyond with the sale of my house etc.

Emma was excellent...

After a fairly lengthy purchase process full of complications, we were eventually connected with Emma Penfold as our sales progressor. She stayed on top of everything, helped move the process forward and connected the right people to get around all of the hurdles we had to deal with. She helped turn what was a stressful expereince into a success.

Thanks for all your help and support. As a first time "buy to let" buyer, your support was greatly appreciated.

Absolutely brilliant, gave us loads of time and help. Rachael Ruocco-Buchanan was perfect such a lovely person and helped us all the way would definitely use them again.

We recently used Wards in Faversham to market our home for sale. The whole process was very smooth and handled professionally. Prospective purchasers were found within two weeks of going onto the market, and the after sales progression was very efficient. We wouldn’t hesitate to recommend them to anyone thinking of moving in the area.

I have tenants who are experiencing financial hardship and who are moving out of one property I own into another. This required releasing the deposit on the first property to make it available for the second. It transpired that the release request had been sent to the wrong email address and this was the reason for them not having received it. With only 3 days until they moved into the new property and need the deposit, we called to see if we could chase it up. I spoke to Sangeetha who quickly grasped the problem and contacted both her accounts team, the tenant and myself and managed to quickly resolve the issue and get the deposit to the tenants on time. We are all very grateful to her and thank her for her speed and professionalism.

Looked a 5 homes with David shaw.
He was so helpful, kind courteous and really understood our needs. So much so that he threw in a wildcard to our viewing’s that was the best of the five homes visited.
Would recommend David’s service.