Disappointed with the Rainy Day Policy. We visited on 29 August when it rained continuously for most of the afternoon. Before leaving, I specifically asked a member of staff if the Rainy Day Policy... Toon meer
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UPDATE: interestingly when I said I was putting my experience on Trustpilot they gave a refund! Just watch out - no customer service they just want your money. Accidentally bought one too many ticket... Toon meer
Bedrijf heeft geantwoord
We had a brilliant day at Warwick Castle today and would highly recommend it! The falconry show was exceptional – genuinely one of the best live shows we’ve ever seen, not just falconry shows. Abs... Toon meer
Bedrijf heeft geantwoord
The shows we saw were really great, some of our party thought the jousting was best but some enjoyed the falconry show. A very clean and tidy environment with stewards and cast everywhere. The food wa... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Experience one thousand years of jaw-dropping history; great battles, ancient myths, spellbinding tales, pampered princesses, heroic knights and the dark Castle Dungeon.
Contactgegevens
Verenigd Koninkrijk
- www.warwick-castle.com
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An amazing experience
We went here for a four night break my husband and I we had such an amazing time that we went back a week later for a three night break with our grandson. It was absolutely perfect we can’t think of staff enough especially our staff Evie and her manager wow amazing staff at reception 10 out of 10 entertainment with the nights perfect with every penny
We would like to thank Tim personally…
We would like to thank Tim personally at the tavern, we had an amazing experience for Valentine’s Day here, with day at castle and a medieval banquet!
However the stand out moment was an amazing service from Tim at the tavern!!! Thanks all

Antwoord van Warwick Castle
Expensive mistake..Don't accidentally drive into the car park
As we drove into Warwick I though I'd show my family a view of the castle. We had no intention to go in.
Once you follow the sign there is no alternative but to enter the car park, you cannot turn around. And there is no view...
It will cost you £7 to drive in and straight out again.
Customer Service tried to refund, but it never happened.
Typical of rip-off Britain.
A great visit and value for money
An excellent visit made all the better by the exterior tour presentation given by Andrew (he tells the Warwick story very well with humour) and Chloie, who gives a similarly well-presented story (also with humour) of the history and life inside the Castle.
Definitely worth a visit
Had a brilliant stay at castle hotel and Christmas village
Had a brilliant stay at castle hotel. Christmas village and lights fantastic. All staff brilliant. I am disabled and used the mobility scooter and wheelchair which was brilliant. The elf to room to 333 on 29th November was brilliant.
Thank you to you all.
Ok...
Ok...
Our first visit to warwick castle and i had high hopes.
There just didnt feel like was much to do at all?
the kingmaker was closed almongst other castle attractions and we could only view the ground floor of the castle which was very limiting.
We watched the bird show which was absolutely incredible!
We went down to the mill which was very pretty and also did the maze...
Other than that was nothing to do and quite boring!!
Screaming school kids pushing each other down the tower staircase and teachers not able to control them was frustrating when someone could of got hurt.
Wont be returning save your money.
We love this castle and we come back…
We love this castle and we come back often, it's a great day out, the food providers could be a bit cleaner and big enough to serve people without a 40min wait though!
Warwick Castle
My husband and daughter visited Warwick Castle this week. They had a an excellent day. They arrived at 10am and left at 5 pm, there wasn't enough time to see everything. Staff were amazing, well worth a visit during the summer holidays.
Expensive but good value if you experience everything
Lots of complaints here about price, quality and information, and my son was skeptical that we might get ripped off but he ended up pleasantly surprised. We were a family of 6 who didn't take advantage of advanced booking but at the end of the day, thought it was good value. Times of shows were on the leaflet and followed on from each other - jousting, falconry, trebouchet and were all professional and entertainingly staged. The tableaux and history in the castle were great and the dungeons scary but staged by very professional actors who could handle audience participation. Very busy, but somehow there was room for everyone and there was not much queueing. Cafe not too busy and prices reasonable. Perhaps a little over the top to charge for the carpark on top but otherwise a great last day to our holiday.
, and who'd have thought they would actually fire the trebuchet ?
Warwick hotel entertainment
This is a review for the entertainment at Warwick castle hotel , fantastic evening spent with some great knights and a princess , my son loved the experience , the energy these performer’s give is incredible they gave their all, we came last year and returned because of this commitment from these people .
A big shout out to atali (might have name wrong as son asked him ) he was doing the archery ,he happily recreated a photo he did with us last year , he was attentive and interested , so good with our children .
The food at the main restaurant was good, expensive but fresh and very tasty . Can’t recommend this experience at the hotel anymore , the bedtime story was fantastic to ,so much energy and not like a CBeebies 5 min story ,this was a 20 minute full story. Fantastic energy from this team .
I paid £62 for two tickets online
I paid £62 for two tickets online. Then saw an ad on my Instagram 2 minutes later for tickets for just £15 each. I feel completely robbed and it's ruined the experience before even visiting. Do not pay more than £15 per ticket.
Rip off pricing
30 minutes to get in from the car and through security (the bus takes as long as the walk).
Vastly inflated prices for food and drink (£4.25 for a takeaway cup of tea, £4.75 for a fizzy drink, £7.50 for a slab of disgusting pizza).
Not enough seating to sit and eat your vastly expensive food, or to just have a rest.
£7 to park, and that isn't anywhere obvious when booking and the Sat Nav Post code for the car park is well and truly buried.
The age limit on the Dungeon tour should be at least 13. None of the kids in the group we went in with survived five minutes.
No seating for the trebuchet display (the viewing from the birds of prey is obscured by a tree).
The app is hopeless. Links didn't work, information on the shows was very limited and it kept telling me I was offline even though I wasn't.
On Tuesday 8th Julythe most exciting day out Ever.
On Tuesday 8th July, my husband and I visited Warwick Castle, we had the most enjoyable time, there.
On our arrival it was suggested we take the minibus that drove us to the entrance of the Xastle. The team that welcomed us, were perfect, walking up the path, we were surrounded by music, laughter.
Directions could be seen pointing us in every direction from Resataurant & Toilets, the. We were led to a Demonstration of Joustin to a display of Falconry
The Jousting was a history of the wars of the Roses and how the Tudor Family came t be. Fantastic, but it was the the Falconry Legend, that was so amazing, we would go back just to see this sight again.
It was the story of Hoppy who wanted to be Head Falconer, but, he had to bring the big Raptors back to the castle.
So began the most amazing adventure, we travelled around the world, from the Andes, here we saw the Andean Condor. Then to North America and the Bald Headed Eagle flew overhead, then the Eagle Owl filled our eye vision. For over an hour the skies abo
Be us were filled with the sounds of wings, on the ground the surprised excited scream of children, enjoying the birds above and around us.
An experience not to miss, an Adventure you could not surpass.
In all our visit to Warwick Castle, was the most delightful - ever
No child and OAP ticket discount
I haven’t been yet. But when attempting to buy tickets have seen that adults are categorised as 3-99 years old, with no discount for kids or seniors. Since when was a 3 year old an adult??!
Sorry, but these places are a part of our own heritage and we ALL own it. By all means charge entry for the upkeep, but there should be a reasonable discount for young children and OAP’s. Parents should be able to take their kids for an educational day out without needing a loan.
Me and the wife went in March for a…
Me and the wife went in March for a weekend so we thought we come back later in the year with the family so we booked for the family cost us £800
when we got there was no biscuits in the room there was no fried eggs at breakfast because the reason was they hadn't got capacity no stock
No biscuits in the room they said because was out of stock because we was staying in the hotel that we would get the entry to the castle for £7.50 but was misled because you only got it for £7.50 if you book for two days to go into Castle so it cost us £20 per person to enter the Castle I think its overpriced all the meals on site are expensive and drinks
Good attraction, terrible food, expensive parking.
We paid £26 per adult which seemed fair as there was a lot going on, but if you pay on the gate it's £39, and it's not worth that! We also felt having paid £52 between us that it's a bit cheeky of them to charge £7 for parking on top!
The jousting was excellent, castle interesting to look round, nice grounds etc. Lots to do for children.
The one thing we felt really let it down was the food options - it was very busy, yet more than half the takeaway outlets were shut. There were no tables left on the terrace, and no sandwiches left inside. It was an exteremly hot day, so we didn't really want fish & chips, so we eventually went to the Undercroft where they were only serving breakfast rolls and roast dinner wraps. We paid £21 for two mangy pre-packed baguettes, 2 packets of crisps & a bottle of water.
Complete ripp off
Idiot at the dungeon needs to be sacked extremely rude and spoilt the whole experience, other staff were extremely helpful and happy, war of the roses and the bird show were good, we stayed at the hotel and Breakfadt was appalling would not recommend it
And the cream tea.. What a complete rip off, we had a costa latte, one sandwich each, 1 scone each and 4 tiny stale mini cakes for £64! Complete rip off the staff never came back to ask if we needed anything else..
If your going just but a tea cake and scone seperate
We complained to customer services and seemed to get a cut a paste response so sorry please come back and be ripped off again
It's a tourist trap place
Take your own food and drinks
Entertainment staff, 100% great. Food very expensive £5.00 for a cheese sandwich. Adults had a stuffed Yorkshire pudding wrap, with loads of roasted potatoes(hot) only one person eat the wrap absolutely stone cold and disgusting. They had a shop on site, advertised a board book for £6.99 and said no it is £7.99 would not sell the book for £6.99 advertised. Member of staff very rude about it.
We went a family of nine adults and one child. Very expensive day out.
The talks by the very experience guides…
The talks by the very experience guides were fantastic- Andrew was entertaining and factual!
The shows were good too - the birds of prey was fantastic
had a fantastic time
would highly recommend
What a great day we had
What a great day we had. We went to the castle as a mixed bunch, we had disabled people who were fabulously looked after. Tour guide Andrew was amazing. Passionate about the castle and a true a gem.
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