Warwick Castle Reviews 

150
TrustScore 3 uit 5

2,9

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Beoordeeld met 1 van de 5 sterren

Disappointed with the Rainy Day Policy. We visited on 29 August when it rained continuously for most of the afternoon. Before leaving, I specifically asked a member of staff if the Rainy Day Policy... Toon meer

Beoordeeld met 1 van de 5 sterren

UPDATE: interestingly when I said I was putting my experience on Trustpilot they gave a refund! Just watch out - no customer service they just want your money. Accidentally bought one too many ticket... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We had a brilliant day at Warwick Castle today and would highly recommend it! The falconry show was exceptional – genuinely one of the best live shows we’ve ever seen, not just falconry shows. Abs... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The shows we saw were really great, some of our party thought the jousting was best but some enjoyed the falconry show. A very clean and tidy environment with stewards and cast everywhere. The food wa... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Amusementscentrum
  2. Impresario
  3. Evenementenmanagementbedrijf
  4. Evenementenbureau

Informatie afkomstig van verschillende externe bronnen

Experience one thousand years of jaw-dropping history; great battles, ancient myths, spellbinding tales, pampered princesses, heroic knights and the dark Castle Dungeon.


Contactgegevens

2,9

Gemiddeld

TrustScore 3 uit 5

150 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 75% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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2,9

Alle reviews

(150)

26 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

I visited Warwick Castle this week and…

I visited Warwick Castle this week and have to say it was a delight the highlight was the Falconers Quest it was amazing . Because we were later in the year some of the displays were not available but this display was worth the entrance fee on its own.

22 september 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Found it to be a theme park did not get…

Found it to be a theme park did not get enough time to look at photos and read much as you had kids talking load or coming and standing in your way I think they should make just one day a week for adults and it needs more clear signs on were certain places are and to enter and more staff around so you can ask as we did not get to see the peacock garden

23 september 2023
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Too many visitors using phones to take…

Too many visitors using phones to take photos of everything they see.
That should be stopped. The castle used to publish in hard copy a A4 booklet with chapters and photos on the state rooms, great hall etc. Apparently this is no longer published. What a pity, it was excellent. With this, and the ability to sell, taking photos should be prohibited-this is very disconcerting to some visitors.

The entrance ticket checkers did not draw my attention to the pamphlet of the castle's layout.

The signposting in the kingmaker's rooms was non-existent.

20 september 2023
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Concert within the walls

We watched Kaiser Chiefs, 'within the walls' of Warwick Castle. Spectacular venue for a concert. Unfortunately, despite the very clear stipulation of no umbrellas, the concert was ruined for me by loads of people using umbrellas and completely blocking my view. Even when I asked security teams to ask them to put down the umbrellas, the security team did absolutely nothing and even shrugged. Really disappointing. I won't be attending another event like it because of that poorly managed situation.

22 juli 2023
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Had a reasonable day out for the first…

Had a reasonable day out for the first day in September outside term time, however, this meant no falconry or jousting . Plus side of this was it was fairly quiet. Lots to see in the castle but refused to pay extra for the dungeon experience. Most disappointed in the car parking . It is a 20 min walk from the car park , you have to pay an extra £6 for this privilege. No signs to tell you that you have to pay at the castle to get a QR code or you will not get out . No clear info on the website regarding this, it’s a nice surprise when you get there. Overall a reasonable day out if you are mobile !!

6 september 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

First time visiting Warwick Castle for…

First time visiting Warwick Castle for me and my daughter. The Falconers Quest was unbelievable, what a stunning display of their beautiful birds of prey. The war of the roses was really enjoyable and thoroughly entertaining. The castle itself and the grounds are stunning, and we didn’t mind all the steps!!
What a fantastic day out, thank you to all at Warwick Castle, can’t wait to return.

2 september 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Incredible day out - also blue badge info!

Incredible day out! The falconry show was the most amazing birds of prey show we have ever seen. Also the jousting show was pretty impressive!! Just a note - if you have a Blue Badge take advantage of the ‘carer goes free’ and book your tickets before you go. For every blue badge holder they can take a free carer in with them! Saves a lot of money!

29 augustus 2023
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Great day out for the family

Took my two young boys as they love history. They thoroughly enjoyed seeing the castle ruins however they struggled to get up the tower and my husband ended up carrying them most of the way! wouldn't recommend going up if you have young children as there are lots of stairs. Overall we had a lovely day out and the good weather helped!

17 juni 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

The worst day out for an extortionate…

The worst day out for an extortionate price.

We drove 258 miles to visit Warwick castle as my friend from Canada and her husband wanted to see English castles. Paid for a campsite to stay just outside Warwick so that our visit could be memorable and we had lots of time to spend at the castle. It was memorable for all the wrong reasons. Firstly I was not allowed into the grounds or castle as I have a service dog which they insisted on having proof of her occupation before being admitted. There is no such proof in UK unless the dog is a deaf or blind support dog trained through the deaf or blind dog society. They said I could bring a doctor's note or go home and get one (258 miles I think not). I had to sit in the car in the car park furthest from the castle due to construction work in the closer car parks with no available toilets, refreshments or entertainment for three plus hours while my friends looked around the castle without me. Nothing on the website stated proof would be needed. Rejection of a service dog and it's owner contravenes the Disabled equalities act section 8. Which I will be pursuing a claim.
The next problem was there was nothing throughout the grounds stating that a concert was being held that evening within the castle and grounds. There were crowds of people sitting along every available wall and on grassy areas outside the main gate waiting to go into the concert. Stagings being erected throughout ... In all the areas that people usually like to photograph for their memory books. Many of these areas were then dangerous for parents with children which of course were now unable to view. Every photograph my friends took had some kind of out of character structure within them.
The prices were extortionate at £39 per person with no discounts given for the inconvenience of the works being undertaken that day.
This is no longer a heritage site due to all of the money making add ons that have been made, such as overnight accomodation, cafes, gravel car parks etc. It is however a very good example of how capitalistic greed is destroying all of our ancient monuments throughout UK.
VERY DISAPPOINTED INDEED. If I could give a minus stars review I definitely would.

19 juli 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Annual ticket doesn't mean annual access!

I bought one sliver one gold pass (both are annual tickets) in Oct last year. In Nov, when I wanted to redeem the pass, the website says the code expired. Then I wrote to the helpdesk for at least 3 times but been told to go to the castle ticket office. My question is if the ticket office in Warwick castle can solve the problem, why they don't print the ticket for me in the first instance when I bought the tickets on site!

Hence I haven't used the annual ticket more than once since I bought it last year as every time when I want to book something online the website always asked for the code which I don't have. As a result of this, I can't bring my son to castle during Christmas. Now half of the summer has gone.

I don't know why there is so much hassles to get a valid annual pass after customer paid full amount of money in advance. The castle claims it's annual ticket but actually adds extra hassles to reduce the chances of paying customer going to the site! It's not fair to the customer!

30 juli 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I cannot understand the negative…

I cannot understand the negative reviews
Parking is £6 per day and with a bit of gumption you can aquire tickets at a reasonable price 2for1 on cereal boxes company called piqnic etc you just need to put the time in
No bad language on the dungeon experience at all - over 10s only and accompanied by an adult
Dont be put off by other reviews go and have a brilliant day out

24 juli 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

The negative reviews sum this place up

Warwick Castle: an important piece of English history prostituted in the name of greed and profit.
Castles should be government owned as they are an integral part of our heritage.
Website says 'All day entry £26.00', Booking is £32+, the website states 'From £43 to stay overnight',Booking starts at £645.
I queried this and included their web address, they say they can't find the relevant website; I replied with THEIR website address again, no reply.
Now they say the £26.00 is the Christmas ticket cost; nothing saying that and it is July?
The age of banditry has evolved, not disappeared.

19 juli 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Needs more information on times ofshows

The falconry was fantastic never seen one as skilled as that. The jousting was another brilliant show with the finale of the display riders was something else. Down side of visit was told to use app on phone for information about shows but no Wi-Fi on site. No times being published anywhere of times of shows once you are inside the grounds, the leaflet given at entrance tells what’s on but no times. Intresting visit but need more information to help enjoy all that is offered.

18 juli 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

All this place needs now is a…

All this place needs now is a rollercoaster. Warwick castle is a major part of English history, the king maker experience wasn't good enough or big enough . Having paid over £60 entrance for two adults and £6 parking then was going to be charged £10 each to go look round the dungeons, total rip off, it's ok for kids but if you're interested in English history it's the Merlin entertainment version

17 juli 2023
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Welcome to rip-off Castle

The Castle entrance fees used to be structured, with child and concessions tickets cheaper. Now all over 3 are charged each over £30. Taking my wife and my son's family cost around £200 AND they charged another £12 for parking 2 cars, and mote to enter the dungeons and the Priness's tower. The bird display was great and food not too expensive, but no trebuchet and no jousting. And it shut at 4.00 pm, so we didn't get to see everything that was open. It has become a rip-off moneymaking machine and not worth it. Poor value for money.

25 juni 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Admission for 2 adults 78 Pounds + 6…

Admission for 2 adults 78 Pounds + 6 pounds parking.
Not worth it at all as it is just castle. A very money making business.
Was here from the Netherlands to visit but worse ever seen in the UK for that money

18 juni 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent fun filled day great for…

Excellent fun filled day great for children of all ages. plenty of food choices, friendly and helpful staff, some things maybe a bit pricey, although overall lots to see and do. Definitely a great day oit

2 juni 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing Experience

The castle was an amazing experience, so interactive for the children. It is really well laid out and so much to see and do we struggled it do it in one day.
All the staff were really friendly, helpful and engaged brilliantly with all of the family. A real credit to the company and obviously enjoy their jobs.

13 april 2023
Review zonder uitnodiging

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