Weston Homes Plc Reviews 

1.000
•
TrustScore 4.5 uit 5

4,5

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Beoordeeld met 5 van de 5 sterren

Completely Professional and yet personal experience. Valerie knows her stuff. We found her to be knowledgeable and thorough, completely up to date on spec and legal requirements. Easy to deal and all... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

There's been no water for 2 days at Abbey Quay Barking. Whilst they sent an email around stating they are aware of the issue, engineers who have come over have failed to fix it. Whilst I u... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Judy and Valerie were superb throughout the process of me buying my home. They were honest and reliable at all times. They made the whole experience feel relaxed and stress free. Thank you.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Purchasing a property can be and usually is a very stressful process; but my experience with Lisa and Weston Homes has been first class. Everything has been handled professionally, swiftly and honest... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Vastgoedontwikkelaar

Over Weston Homes Plc

Geschreven door het bedrijf

Welcome to the official Trustpilot page of Weston Homes - one of the major property developers in the South East of England

Weston Homes was formed in 1987 by Bob Weston, establishing what has now become one of the major property developers in the South East of England.

Built with passion, delivered with pride.

Weston Homes has established a reputation for high quality design and build standards, delivered with a passionate desire to make a genuine difference to the lives of our customers and to leave a legacy of which we are justly proud. Continually re-assessing the marketplace, Weston Homes has combined the traditional skills of house-building with the ever-expanding opportunities created by new technology.

The company has taken a revolutionary approach to property development - many of our properties’ components are now pre-manufactured and tested in our own carefully controlled Weston-run factory, rather than on site. This enables the efficient fitting at a late stage of construction of fixtures such as kitchen worktops, wardrobes and bathroom vanity units which incorporate bespoke basins, storage cabinets and associated plumbing. This minimises wasted materials whilst maximising the quality of our brand new homes.

Weston Homes provides properties to exceed the expectations of purchasers both in terms of quality and value for money. Projects are hugely varied, ranging from select housing developments to large-scale city apartment complexes of many hundreds of homes. As well as new-build, the company has extensive experience of refurbishment and restoration work, breathing new life into historic and Listed buildings to give new purpose to Britain’s architectural heritage.

Contactgegevens

4,5

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TrustScore 4.5 uit 5

1K reviews

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4,5

Alle reviews

(1.000)

162 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

The perfect experience for a first time buyer

My experience with Weston Homes and Tayfen Court has been exceptionally good. Everyone was so helpful every step of the way. The sales team have been so lovely and friendly, they really helped me have a smooth experience. Valerie and Judy, in particular, deserve a special mention, and I'm very thankful to them for helping me every step of the way.

28 september 2025
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Antwoord van Weston Homes Plc

Thank you for your review. We are delighted you have had a positive customer experience at Tayfen Court, Bury St Edmunds. We will share your comments with Valerie and Judy.

Beoordeeld met 5 van de 5 sterren

Part 2 (Weston Homes)

Sales team at Tayfen Court and customer service for fixing issues with the new build. Hands down, excellent I can’t complain!

26 september 2025
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Antwoord van Weston Homes Plc

Thank you for your review. We are delighted you have had a positive experience with our sales and customer service team. We will share your comments with them.

Beoordeeld met 5 van de 5 sterren

External Paintwork Latent Defect

I had an issue with some defective paintwork on external balcony railings which appeared after 4 and a half years. It was dealt with efficiently and without any fuss. I'm sure some other companies would have tried to avoid correcting the work.

19 september 2025
Review zonder uitnodiging
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Antwoord van Weston Homes Plc

Thank you for your comments. We are delighted you have had a positive experience with us.

Beoordeeld met 5 van de 5 sterren

Valerie has been very helpful from day…

Valerie has been very helpful from day one
Till date she is very enthusiastic and willing to help going above and beyond

13 september 2025
Review zonder uitnodiging
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Antwoord van Weston Homes Plc

Thank you for your comments. We are delighted you have had a positive experience with the team at Tayfen Court. We will share your comments with Valerie.

Beoordeeld met 5 van de 5 sterren

I found both Valerie and Judy so…

I found both Valerie and Judy so helpful and informative without that hard sell which is often the case with other companies.
I am looking to help my son get onto the property ladder but have still to sell my property in Scotland.Both Valerie and Judy have been so helpful with regards to my son getting financial advice with regards to getting a mortgage and they are going to keep in touch and keep me updated whilst I hopefully get a buyer for my house.
I found it so refreshing to engage with them and I am hopeful of my son being in a position to buy one of these beautiful apartments.Mandy Parfitt

13 september 2025
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Antwoord van Weston Homes Plc

Thank you for your review. We are so pleased you have had a positive experience with the team at Tayfen Court and will share your comments with Valerie and Judy.

Beoordeeld met 4 van de 5 sterren

Concerns addressed

I posted my first review on 29 July which had some mildly criticical comments that were constructive in intent. Weston responded positively and have addressed them all fully. Thanks! Judy and Valerie remain in a class of their own for customer service.

8 augustus 2025
Review zonder uitnodiging
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Antwoord van Weston Homes Plc

Thank you for your review. We are delighted your customer journey has been positive following your previous comments. We will share your review with Judy, Valerie and the team.

Beoordeeld met 4 van de 5 sterren

Overall great experience from plot…

Overall great experience from plot reservation to finish. Special mention to Valerie who was very easy to communicate with and went extra mile to make sure that remaining snags were not left hanging.

8 september 2025
Review zonder uitnodiging
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Antwoord van Weston Homes Plc

Thank you for your review which we will share with Valerie and the team. We are delighted you have had a positive customer journey with Weston Homes and wish you every happiness in your new home.

Beoordeeld met 5 van de 5 sterren

Valerie and Judy have been very helpful…

Valerie and Judy have been very helpful throughout my whole buying experience with Weston Homes. I am very happy that I made the decision to downsize to Tayfen Court. I would highly recommend this experience to anybody else considering to downsize.

8 september 2025
Review zonder uitnodiging
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Antwoord van Weston Homes Plc

Thank you for your review. We are so pleased you have had a positive experience with the team at Tayfen Court and will share your comments with Valerie and Judy. We wish you every happniess in your new home.

Beoordeeld met 5 van de 5 sterren

I can’t thank the Weston Homes sales…

I can’t thank the Weston Homes sales team enough for their support throughout my shared ownership journey. The process took over a year, and at every stage they were patient, professional, and always ready to help with my many questions.

A special mention goes to Lisa, Harriet, and Lilian, who went above and beyond to guide me through what can be a complicated and sometimes stressful process. Their clear communication, prompt updates, and genuine care made everything so much easier and more reassuring.

28 augustus 2025
Review zonder uitnodiging
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Antwoord van Weston Homes Plc

Thank you for your comments. We are delighted you have had a positive experience with the team at Abbey Quay. We wish you every happiness ni your new home and will share your comments with Lisa, Harriet and Liliana.

Beoordeeld met 5 van de 5 sterren

Friendly & Professional

Valerie & Judy are very friendly, professional and really understand what their clients need. Excellent service and a pleasure to deal with.

1 september 2025
Review zonder uitnodiging
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Antwoord van Weston Homes Plc

Thank you for your review. We are so pleased you had a positive customer experience with Valerie and Judy. We will share your comments with them and we look forward to welcoming you back to Tayfen Court.

Beoordeeld met 5 van de 5 sterren

Valerie is just brilliant.

Valerie is just brilliant.
She helped me from the beginning of buying the house to the end. Very professional and extremely knowledgeable person.
She still helping me even after the sale of the house.
Outstanding customer service
Thank you Valerie

5 september 2025
Review zonder uitnodiging
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Antwoord van Weston Homes Plc

Thank you for your review. We are delighted you have had a positive customer experience with Valerie and the team at Tayfen Court. We will share your comments with them and wish you every happiness in your new home.

Beoordeeld met 5 van de 5 sterren

Great help!

1 september 2025
Review zonder uitnodiging
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Antwoord van Weston Homes Plc

Thank you for your review. We are delighted you have had a positive experience with us. If we can be of any further assistance, please let us know.

Beoordeeld met 5 van de 5 sterren

Viewing of Weston home apartment in Tayfen Road Bury St Edmunds

Friendly professional dealing with us as potential buyers.
Clear presentation well conducted viewing of new back on the market apartment and clear detailed answers to questions about the apartment and benefits.

29 augustus 2025
Review zonder uitnodiging
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Antwoord van Weston Homes Plc

Thank you for your review. We are delighted you had a positive customer experience with our friendly Sales Consultants at Tayfen Court, Bury St Edmunds. We will share your comments with them and look forward to welcoming you back soon.

Beoordeeld met 5 van de 5 sterren

Great welcoming

The development itself is top quality with loads of high-tech features, and Liliana at the Abbey Quay development took the time to walk us through everything the place has to offer. Out of all the viewings I’ve done, she honestly went above and beyond and was so professional.

Abbey Quay really stood out to me.

9 augustus 2025
Review zonder uitnodiging
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Antwoord van Weston Homes Plc

Thank you for leaving a review. We're thrilled to hear you've had a great experience with the team at Abbey Quay. We will share your comments with Liliana.

Beoordeeld met 5 van de 5 sterren

The completion process was extremely…

The completion process was extremely straight forward. Thank you to Judy & Valerie for their assistance and advice throughout.

31 juli 2025
Review zonder uitnodiging
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Antwoord van Weston Homes Plc

Thank you for leaving a review. We're delighted to hear you've had a great experience with the team at Tayfen Court. We will share your comments with Judy and Valerie.

Beoordeeld met 5 van de 5 sterren

Great experience

Great and very helpful staff, zero complaints

28 augustus 2025
Review zonder uitnodiging
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Antwoord van Weston Homes Plc

Thank you for leaving a review. We're thrilled to hear you've had a great experience with us.

Beoordeeld met 1 van de 5 sterren

the snagins team is terrible

The design of the flats is good. The team that oversees the finishes is very bad. The after-sales support is terrible. Think twice before buying a Weston Homes house.

25 augustus 2025
Review zonder uitnodiging
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Antwoord van Weston Homes Plc

Thank you for your review. We’re sorry to hear about your experience. Unfortunately, we’ve been unable to identify the property from the details provided. To assist further, please contact our Customer Services team on 01279 873200 or customer.info@weston-homes.com.

Beoordeeld met 5 van de 5 sterren

Brilliant Team

Lisa,liliana,Harriet and Simon are brilliant and very helpful. Excellent customer service as they take time to explain everything to you. The process is smooth and they are with you every step of the way so u never feel alone.

23 augustus 2025
Review zonder uitnodiging
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Antwoord van Weston Homes Plc

Thank you for leaving a review. We're delighted to hear you've had a great experience with the team at Abbey Quay. We will share your comments with Lisa, Liliana, Harriet and Simon. We wish you every happiness in your new home.

Beoordeeld met 5 van de 5 sterren

Moving in

We were excited to move in and it did not disappoint. It is great to be so close to town in a brand new modern apartment with all the mod cons. The experience was made easy by the help of the friendly sales staff who let us sit with them until the monies had exchanged hands. Thank you so much for your help Judy and Valerie. We would recommend Weston Homes to anyone looking for a new home.

30 juni 2025
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Antwoord van Weston Homes Plc

Thank you for leaving a review. We're thrilled to hear you've had a great experience with the team at Tayfen Court. We will share your comments with Judy and Valerie. We wish you every happiness in your new home.

Beoordeeld met 5 van de 5 sterren

Lyn Woolfe went above and beyond!

Lyn Woolfe went above and beyond to assist us in getting the right information we needed. She was extremely helpful, polite, and professional throughout the entire process! Her dedication and follow-through made all the difference. We truly appreciate her outstanding support! Thank you Lyn!

21 augustus 2025
Logo Weston Homes Plc

Antwoord van Weston Homes Plc

Thank you for leaving a review. We're delighted to hear you've had a great experience with our Customer Service team. We will share your comments with Lyn. We wish you every happiness in your new home.

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