Wickes - Letchworth Reviews 

Cairan in the Letchworth store , is unbelievable at his job , ever so helpful , knowledgeable, and a real decent guy , cheers mate top man X

I was in the Letchworth store on Sunday and I was served by Ciaran, it’s nice to be greeted by a friendly smile and a genuinely helpful attitude. He gave me good advice on solar power for my home that I will follow up in 2026.

Alfie is the best and niced person I've probably ever met. Thank you for helping.

The guy needs a raise!!!!

Also thanks to Natalia for the help
Amazing people, great shop and prices.
Can't remember the day exactly.

Katie served me, she went the extra mile with a complex she should be recognised for going the extra mile, nothing was too much trouble for her

I’m only an occasional D-I-Yer so needed advice this morning when I visited Wickes in Letchworth. Aimee and I discussed my problem and she was so very helpful, looking at possibilities and guiding me to the right product. I bought that product, used it this afternoon, and am pleased with the result. Thank you, Aimee.

Went into Wickes for loads of paint. The staff were so helpful and went above and beyond to get us the right quantity and also mix more of the same colour too. JP was really kind and helped us so much. Such a lovely guy and very professional. Thanks JP for all your help.

Went in today for some wood and was served by J.P. he was very polite and sorted out our order. Excellent communication and customer service - lovely and friendly

Very helpful
Every time I come I am been greatest and help
Manager Ciaran allways there to help

Lilly did a fantastic work at Wicks Letchworth for me. She was very help full and hard work. Definitely I will come back

Went into Letchworth store today and was served by Ciaran, he was very helpful and polite asking all the questions seeing there was anything else he could help us with, will definitely go back if anything else needed, keep up the good customer service. Happy Xmas.

Great staff always going above and beyond and making a DIY experience. JP supported me witg great customer experience and can’t thank him enough. Store has set very high standards in Letchworth and I never go anyone else. Store manager Jordan is very knowledgeable and always going the extra mile. Amazing store and staff!

From design to installation everything was amazing. Mark Hopkins listened to everything we wanted in our kitchen & included our ideas in the design. Hayley, our customer experience coordinator kept us fully informed about the whole process and when to expect deliveries. Our installer, Graham Wallace was fantastic. He was very knowledgable, skilled, dedicated & paid attention to detail.

Laura and Natalia helped me today in Letchworth and we're a huge help. They were very friendly and helped me sign up for a trade account in no time at all.

Both are a great representation of the company.

I had top class customer service from Lily today. She was friendly, helpful, very knowledgeable and made my trip to Wickes extremely positive and productive. I am a senior lady, attempting to complete the redecoration of my bedroom, and without the lovely Lily I would have been still at the store in a daze. Thank you Lily.

I was served by a Wickes sales representative called Claran, and I couldn’t be more impressed with the service. Even though there was a queue behind me, he remained patient, friendly, and incredibly helpful throughout. He took the time to help me process my order and guided me through setting up a trade account step by step, making the whole process simple and stress-free.

It’s rare to find someone who keeps such a calm and professional attitude under pressure, and Claran really stood out. Excellent customer service - thank you!

I arrived in the shop and asked Ciaran, who was on the till, where my products were. Not only did he know which department, he knew where in the department they were. He was friendly and made the customers feel good. A great achievement at 7am on a rainy November morning.

Always friendly staff, especially Lisa (sorry about bonking you on the head)

Jess who helped me in the store was very helpful, showing me the various tools which could do the job and also helping me set up a trade account. Thanks very much.

My Favourite DIY store !, Not the closest to me, but the staff are always friendly and helpful, the shelves are well stocked, and the prices are reasonable. Ciaran served me at the till today with a welcoming smile and a sense of humour. As usual the whole visit was productive and pleasant.

I have been looked after by JP
It was very helpful polite and professional
Thanks a million.