Wickes - Welwyn Garden City Reviews 

Today I dealt with a guy called Greg. He was extremely helpful and knowledgeable about plumbing and really helped me out of a tight spot with a sink issue. In my opinion Wickes WGC is the best store around. Always fully stocked with great choices.

Great service and help from Lewis in store the other day, along with his other two colleagues on the front desk.
Lewis checked information and compared product specifications in a friendly and courteous manner, which lead to an in-store sale. Good work!

Welwyn Garden City
Always helpful nothing is too much trouble. Thanks to Mitchell and Lewis.

I had a great experience at the Wickes showroom thanks to Amy. She was friendly, knowledgeable, and went out of her way to help me find exactly what I needed. Her excellent service made the whole process smooth and stress free!

What a beautiful showroom! And even better team! We came in to look round at potentially getting a new Bathroom, when we were approached by Amy who answered all our questions. Extremely helpful and polite. Will definitely be coming back to this store when we decide to go ahead with our project.

Really happy with my new bathroom with wickes. A big thank you to Amy. She was great and so helpful throughout the whole process.

Greg sorted out my paint for me straight away and was kind in the process.

Amy was great and made it all so simple. We got a great kitchen for a good price!

Really helpful and knowledgeable. Mitchell in particular was very helpful for me understanding the type of paint, how to paint and the nuances I didn’t know about.

Great service when I visited the store last week. Greg gave me great advice on the best tiles to use for my bathroom so appreciate the extra service

Mitchell was really helpful yet again always knew exactly what I needed thank you so much Mitchell this is 100% the store to go to

We are really pleased with our new Wickes kitchen. Our designer Ollie was extremely helpful throughout. There were a few hiccups along the way but Ollie found solutions to resolve these immediately. Ollie was very responsive, polite and professional at all times and we would like to thank him for his help.

Amy in WGC branch worked seamlessly to help me get my dream kitchen. The project was filled with problems and delays at my end and Amy done everything to make it happen and overcame all obstacles I threw at her. She’s polite, courteous, intelligent and punctual, she really know her stuff. Wouldn’t hesitate to recommend her for any planning and design, she’s an asset to Wickes. Mandy

We have just refurbished our kitchen and shower room. Oliver Beatie our designer was excellent throughout the whole process. Whilst the fitters were speedy and did a great job Ollie was always helpful solving any issues along the way - nothing was too much trouble. Totally professional. We are very happy with the design too so thank you 😊.

Today I went to Hatfield Wickes and bought a lawnmower - however, when I got it home and unpacked it to assemble it I couldn’t work out how to assemble the handles and thought there was a manufacturer error with the screw. I drove back to my nearest branch in Welwyn Garden City frustrated; emotional and upset and spoke with Steve to inform him of my issue and could he assess the situation. Steve stood back and observed what I had done then proceeded to assemble the handles correctly- even explaining how to keep screwing in the black screw at the base of the lawnmower so it fully threads through.
Steve is a credit to Wickes as his customer service is exemplary - he went above and beyond - Steve deserves employee of the month!

Thanks again Steve.

Bernadette.

Pawel ..sorry can’t quite recall your name helped me with moving a purchase to my car. Really friendly and helpful and an asset to your company. Welwyn garden city store

Wonderful service from Mitchell. So friendly and knowledgeable, he helped me get the correct guttering items for my shed.
Mitchell also helped me start the process of setting up a trade card account.
Very happy customer.

Our kitchen designer Amy (WGC branch ) was excellent, couldn’t do enough to help us pick our kitchen.
Kitchen fitters made an amazing job and nothing was too much trouble.
Whole service from start to finish was brilliant

They helped me finding exactly what I needed and they were friendly professional and very quick. I definitely recommend them.

Greg and Michael were incredibly helpful. They guided us in choosing the right product and provided excellent attention throughout the process.