WiseDriving Reviews 8.116

TrustScore 4 uit 5

4,0

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

never had any problems, apart from upping my insurance from £66 a month to £94 even though i’ve been with you guys for a year now and got 2 years no discount :(

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Brilliant Insurance company. Love the fact the monthly payments comes down throughout the year if driving has been rated high. Also their dashboard is really easy to use and very informative. Their... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Better than previous 'black box' insurance company. the black box is easy to install and the reprots are easy to understand. Have just renewed and am happy to stay another year with Wisedriving rath... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

This company is disgusting, hidden charges everywhere , cancelled my policy because there box broke my cars ecu and they charged me for the whole years cover , trust me , pay more else where , stay... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Verzekeraar
  2. Verzekeringsmakelaar
  3. Verzekeringsmaatschappij

Over WiseDriving

Geschreven door het bedrijf

Get driving.
Get scoring.
Get saving.

At WiseDriving, we provide car insurance that can save you money as well as keep you safe on the roads. Our innovative telematics technology product collects vital information as you drive - including how you accelerate and brake, as well as the speed you travel and your travel times. With this we give you the opportunity to earn reduced premiums through safe driving

Get a quote with us and see how much you could save with a telematics car insurance policy with WiseDriving - wisedriving.com

GET A QUOTE

HELP CENTRE

Contactgegevens

4,0

Goed

TrustScore 4 uit 5

8K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Very good service and every month we…

Very good service and every month we can see the point

9 oktober 2025
Logo WiseDriving

Antwoord van WiseDriving

Thank you so much for your fantastic 5-star review!

We're delighted to hear that you're happy with our service and that you find the monthly points updates helpful. Your feedback means a lot to us and motivates us to keep providing the best experience possible.

If you ever need any assistance, please don't hesitate to reach out.

Kind regards,

Hayley @Wise Driving

Beoordeeld met 5 van de 5 sterren

Satisfied with wisedriving

Satisfied with wisedriving

7 oktober 2025
Logo WiseDriving

Antwoord van WiseDriving

Thank you so much for your positive feedback. We’re delighted to hear that you are satisfied with the service provided.

If you have any further questions or need assistance in the future, please don’t hesitate to reach out.

Kind regards,

Kristy-Ann @ WiseDriving

Beoordeeld met 5 van de 5 sterren

Had a very good experience with wise…

Had a very good experience with wise driving if I’ve ever had a problem they have always been very helpful in sorting it out for me now am going onto my second year with them and can’t fault them at all

5 oktober 2025
Logo WiseDriving

Antwoord van WiseDriving

Thank you so much for your kind words and positive feedback about your experience with Wisedriving. We're delighted to hear that our team has been helpful whenever you needed assistance and that you are continuing with us for your second year. Your satisfaction means a lot to us, and we look forward to supporting you in the future.

If you ever need anything, please don't hesitate to reach out.

Kind regards,

Nicola @ Wisedriving

Beoordeeld met 5 van de 5 sterren

It's very good WiseDriving vary…

It's very good WiseDriving vary helping.
Good price give me and when I need any help I called them and they're help me.
Thank you

1 oktober 2025
Logo WiseDriving

Antwoord van WiseDriving

Thank you so much for your kind words and positive feedback about WiseDriving. We’re delighted to hear that you found our service helpful and the pricing good.

If you need assistance in the future, please don’t hesitate to reach out.

Thank you again for choosing WiseDriving!

Kind regards,

Samantha @ WiseDriving

Beoordeeld met 1 van de 5 sterren

Absolutely terrible experience

Absolutely terrible experience with Wisedriving. I recently had to make a car accident claim and quickly realized that everything they promise in the policy is meaningless when it comes to a real situation. They don’t take any proper action, don’t provide the support you’re supposed to get, and make the whole process extremely frustrating. It feels like they just want to take your money and disappear when you actually need them.
I would not recommend Wisedriving to anyone. Save yourself the stress and look elsewhere , this company does not deliver what they advertise.

29 september 2025
Review zonder uitnodiging
Logo WiseDriving

Antwoord van WiseDriving

We’re very sorry to hear about your experience with Wisedriving. We understand how stressful dealing with a car accident claim can be, and it’s disappointing to learn that the support you received did not meet your expectations. Please know that your feedback is important to us, and we want to help resolve any outstanding issues you may have.

If you could send us an email with your policy number, full address and date of birth to contact@wisedriving.com, we’ll then be able to look into this for you and answer any questions you may have.

Kind regards,

Michelle @ Wisedriving

Beoordeeld met 5 van de 5 sterren

Payments and direct debits

The clients from wise driving do a absolutely amazing job and they go great lengths to sort out any issue you have regarding payments, direct debits and more.
I can't thank them enough for what they do.

24 september 2025
Logo WiseDriving

Antwoord van WiseDriving

Thank you so much for your kind words and positive feedback about Wisedriving. We're delighted to hear that our team has been able to assist you effectively with your payments and direct debit concerns. Your satisfaction is our top priority, and your appreciation means a lot to us.

If you ever need further assistance, please don't hesitate to reach out. We're always here to help.

Kind regards,

Kristy-Ann @ WiseDriving

Beoordeeld met 1 van de 5 sterren
Logo WiseDriving

Antwoord van WiseDriving

Thank you for taking the time to leave your review for us.

We do apologise for your negative experience with us. We’d like to look into this further for you: if you would be happy to send us an email with your policy number, full address and date of birth to contact@wisedriving.com, we can investigate further.

Kind Regards,

Samantha @ Wise Driving

Beoordeeld met 5 van de 5 sterren

Best initial quote and fantastic quote…

Best initial quote and fantastic quote on renewal. Great being able to see my driving on the dashboard. A bit annoying to be marked down for late night driving, I work part time in a restaurant to pay for the car/insurance!

18 september 2025
Logo WiseDriving

Antwoord van WiseDriving

Thank you for your kind words about your initial and renewal quotes, and we're glad to hear you're enjoying the dashboard feature to track your driving. We appreciate your feedback regarding the late night driving marks.

If you have any further questions or need assistance, please don’t hesitate to reach out.

Kind regards,

Samantha @ WiseDriving

Beoordeeld met 5 van de 5 sterren

3 years with wise driving.

3 years with wise driving.

Never had a bad experience.

18 september 2025
Logo WiseDriving

Antwoord van WiseDriving

Thank you so much for your fantastic 5-star review!

We're thrilled to hear that you've had a great experience with Wisedriving over the past three years. Your continued trust means a lot to us.

If you ever need any assistance, don't hesitate to reach out.

Kind regards,

Hayley @Wise Driving

Beoordeeld met 5 van de 5 sterren

Quick and easy

Quick and easy

15 september 2025
Logo WiseDriving

Antwoord van WiseDriving

Hi Rachel,

Thanks for the great feedback! We’re glad everything was quick and easy for you. If you ever need a hand with Wisedriving or anything else, just let us know.

Kind regards

Philippa @ Wise Driving

Beoordeeld met 5 van de 5 sterren

Great service really nice people to…

Great service really nice people to deal with

11 september 2025
Logo WiseDriving

Antwoord van WiseDriving

Thank you so much for your kind words! We're delighted to hear you had a great experience and found our team pleasant to deal with. Your feedback means a lot to us.

If you need any further assistance with your policy, please don't hesitate to reach out.

Kind regards,

Samantha @ WiseDriving

Beoordeeld met 1 van de 5 sterren

AVIOD THIS INSURAR AT ALL COSTS!!!

This company is completely misleading. They never made it clear that a black box was part of the policy, then cancelled my insurance over minor violations. Instead of being understanding, they refused to refund me. Even worse, they took my direct debit and only notified me of the cancellation afterwards, even though the alleged offence happened almost a week before. This feels like a deliberate tactic to take payments unfairly. Poor communication, no transparency, and zero support — avoid this company at all costs.

10 september 2025
Review zonder uitnodiging
Logo WiseDriving

Antwoord van WiseDriving

Thank you for taking the time to leave your review.

Thanks for making us aware of this - we are sorry for the experience you have had. Please be assured that we take our customer service very seriously and would like to take the time to look into this for you.

Please send us a private response with your policy number, full address and date of birth to Contact@wisedriving.com, and we’ll be able to investigate. Thanks.

Kind regards,

Samantha @ WiseDriving

Beoordeeld met 1 van de 5 sterren

Useless website

Useless website

26 augustus 2025
Logo WiseDriving

Antwoord van WiseDriving

Thank you for your feedback regarding our website. We’re sorry to hear that you had a frustrating experience when accessing our website.

If you’d like to send us an email with your policy number, full address and date of birth to contact@wisedriving.com, we would be happy to assist with any queries you have.

Kind regards,

Michelle @ Wise Driving

Beoordeeld met 4 van de 5 sterren

Have been with wisedriving for 10…

Have been with wisedriving for 10 months and recently cancelled early due to being unable to insure my new vehicle. All in all they have been good, easy to contact on live chat and all agents have been friendly and helpful. I have had a lot of queries regarding documents required from them, and Mikyla (I believe she is a customer service agent for the live chat) was extremely courteous and helpful, she is a credit to the company. She explained the fees for cancelling very well and helped me with documents I required for my new insurance. I would recommend WiseDriving, but make sure you read the terms and conditions so you aren’t surprised with the fees for cancelling early.

27 augustus 2025
Review zonder uitnodiging
Logo WiseDriving

Antwoord van WiseDriving

Thank you for taking the time to share your experience with Wisedriving. We're glad to hear that you found our live chat agents, especially Mikyla, courteous and helpful during your time with us. It's wonderful to know that she provided clear explanations about the cancellation fees and assisted you promptly with your document queries.

We're sorry to hear that you had to cancel early due to difficulties insuring your new vehicle.

If there's anything more we can do to assist you in the future, please don't hesitate to reach out.

Kind regards,

Kristy-Ann @ WiseDriving

Beoordeeld met 5 van de 5 sterren

Effortlessly simple.

Clear, simple categories for making choices. Responsive website, easy to make changes.

19 augustus 2025
Logo WiseDriving

Antwoord van WiseDriving

Thank you for your kind feedback. We're delighted to hear that you find our categories clear and simple to navigate, and that our website is responsive and easy for you to make changes. Your satisfaction is very important to us.

If you need any further assistance or have suggestions, please don't hesitate to reach out.

Kind regards

Chelsea @ Wise Driving

Beoordeeld met 1 van de 5 sterren

Absolute circus of a company

Utterly farsical the way they operate. Rang me to say my black box hadn't been checking in and told me to contact a third party to troubleshoot it. In the time it took the third party to say that it was a fault with a box, Wise Driving had decided to cancel my policy. After an hour on the phone it was re-instated, albeit they didn't inform their finance team, and a day later I was sent a message saying my policy was due to be cancelled again. Ludicrous display of pure incompetence, absolutely no signs of internal communication in the company, and apalling treatment of customers, constantly villifying and threatening cancellation at all times.

21 augustus 2025
Review zonder uitnodiging
Logo WiseDriving

Antwoord van WiseDriving

Thanks for making us aware of the issues you have had with your policy and providing your review. We are sorry for the experience you have had. Please be assured that we take our customer service very seriously and would like to take the time to look into this for you. Please send us an email with your policy number, full address and date of birth to contact@wisedriving.com, and we’ll be able to investigate.

Kind regards,

Michelle @ Wise Driving

Beoordeeld met 5 van de 5 sterren

Very helpful

Very helpful

20 augustus 2025
Logo WiseDriving

Antwoord van WiseDriving

Thank you for your kind words and positive feedback. We're delighted to hear that you found our service very helpful. Your satisfaction is our priority, and we’re here to assist you with anything you need.

If you have any further questions or require assistance, please do not hesitate to reach out.

Kind regards,

Samantha @ Wisedriving

Beoordeeld met 2 van de 5 sterren

Insurance has gone up quite a bit for…

Insurance has gone up quite a bit for no reason not very good won’t be renewing Next next year

1 juli 2025
Logo WiseDriving

Antwoord van WiseDriving

Thank you for taking the time to leave a review. We’re sorry to hear of your disappointment with us; we always look to give the best level of service possible to our customers by offering the most competitive price we are able to based on your details.

If you’d be happy to send us an email with your policy number, full address and date of birth to contact@wisedriving.com, we’ll be happy to answer any questions you have.

Kind regards,

Michelle @ Wisedriving

Beoordeeld met 5 van de 5 sterren

Excellent choice of car insurance…

Excellent choice of car insurance provider. Can’t recommend enough!

14 augustus 2025
Logo WiseDriving

Antwoord van WiseDriving

Hi Finlay,

Thanks so much for the awesome feedback! We're really happy to hear you’re enjoying your experience with Wisedriving. If you ever need a hand or have any questions, just give us a shout.

Kind regards

Philippa @ Wisedriving

Beoordeeld met 5 van de 5 sterren

Easy renewal great price

Easy renewal fantastic reduction in price after the first year by over half last year's price ..

13 augustus 2025
Logo WiseDriving

Antwoord van WiseDriving

Thank you for your kind words! We're delighted to hear that you found the renewal process easy and that you enjoyed such a fantastic reduction in price after the first year. At Wise Driving, we always strive to offer great value and excellent service.

If you have any questions or need further assistance, please feel free to get in touch.

Kind regards,

Nicola @ Wise Driving

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer