WOLF Reviews 

798
TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

The Wolf Jewelry case is beautiful, especially for faux leather. I chose the latte color. However, for the price, I was expecting great functionality; the ring and earring bands have snaps on both en... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I purchased a lovely jewelry box from Wolf based on their excellent reputation. I was so pleased with the quality and craftsmanship that I bought a second, smaller version of the first. The boxes came... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I bought a jewelry box from another retailer and a few days later I noticed a small screw piece missing ! I contacted the Wolf company and even though it was bought from another retailer the Wokf comp... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Easy-to-use website with timely delivery. I have only had the Heritage double winder for a few days, but it is straightforward to set up and simple to operate. Quite expensive in a world of cheap knoc... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Winkelen en mode

Geschreven door het bedrijf

Founded in 1834, WOLF is a five-generation family business specialising in luxury watch winders, watch and jewellery boxes, travel cases, accessories and high-end security safes. Handcrafted from quality materials using sustainable methods, every WOLF product is made to last a lifetime or longer. We offer innovation, craftsmanship, and ultimate protection for your most cherished items.


Contactgegevens

WOLF

Luxury watch winders, jewellery and watch storage since 1834.

4,4

Uitstekend

TrustScore 4.5 uit 5

798 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 93% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,4

Alle reviews

(798)

515 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Un très grand choix de qualité

Un très grand choix de qualité. La boîte à bijoux que j’ai choisie est absolument superbe. L’envoi a été rapide et très sécurisé. Tout est parfait.

21 mei 2026
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Antwoord van WOLF

Dear Marc, we're thrilled to hear that you're happy with your purchase. Thank you for your review. - Team WOLF

Beoordeeld met 5 van de 5 sterren

Exceptional Quality and Excellent EU Shipping Experience

I recently purchased the Cub Single Watch Winder with Cover and the Bella Zip Case from Wolf, and I couldn't be happier with both products.

The quality of the craftsmanship is outstanding. The Cub Single Watch Winder feels premium, operates quietly, and looks fantastic on display. The Bella Zip Case is equally impressive, with excellent materials, thoughtful design, and superb protection for watches while travelling.

What also stood out was the shipping experience. My order was delivered quickly and efficiently within the EU, with everything arriving well-packaged and in perfect condition.

It's clear that Wolf takes pride in both its products and customer experience. If you're looking for high-quality watch accessories, I can highly recommend Wolf. I will certainly be purchasing from them again in the future.

15 mei 2026
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Antwoord van WOLF

Dear Klemen Vidmar, thank you so much for your thoughtful review. We’re delighted to hear you had a great experience. – Team WOLF

Beoordeeld met 5 van de 5 sterren

Just want to say the customer service…

Just want to say the customer service is top notch (as well as the quality of the watch winder).

I have a watch winder I got over a decade ago that they no longer make. The insert you place the watch on had started to deteriorate and the watch started to move during the rotation.

I contacted customer service and asked if I could buy a replacement insert even though my model was discontinued. The customer service agent (Laura) said she would send me one for free that she thought might work and lo and behold it did. I fully expected to have to pay for this item and was floored they would replace something over 10 years old for free.

3 juni 2026
Review zonder uitnodiging
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Antwoord van WOLF

Dear Sadhish Siva, thank you for your kind words and for sharing your expereince. We're thrilled to hear that our customer service team was able to support you. - Team WOLF

Beoordeeld met 5 van de 5 sterren

super fast

super fast! great product

20 mei 2026
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Antwoord van WOLF

Dear Matteo L., thank you for your 5-star review. - Team WOLF

Beoordeeld met 5 van de 5 sterren

Wolf is a company I trust

Wolf is a company I trust I’d like to recommend them to anyone looking for a watch winder. Remarkable quality and service.

28 april 2026
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Antwoord van WOLF

Dear Don P, thank you so much for your kind review. We're delighted that you've have a great experience with us. - Team WOLF

Beoordeeld met 5 van de 5 sterren

Quick delivery

Quick delivery. Winder works well

27 april 2026
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Antwoord van WOLF

Dear Consmer, thank you for taking the time to leave us your review. We're delighted to hear your feedback. - Team WOLF

Beoordeeld met 5 van de 5 sterren

I am extremely surprised by the quality…

I am extremely surprised by the quality of the product. It is worth every penny spent. The standards are very high, and the material quality is excellent. It is exactly as shown in the website pictures, and I would definitely recommend this product to anyone. I would also like to sincerely appreciate the master craftsmanship behind it.

28 maart 2026
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Antwoord van WOLF

Dear Rashad Allahyarov, thank you for your lovely review. We're delighted to hear that you are happy with your purchase. - Team WOLF

Beoordeeld met 5 van de 5 sterren

The wolf representative handled my…

The wolf representative handled my problem quickly and without any hassle however I would have preferred to talk directly with a person instead of corresponding through email

24 april 2026
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Antwoord van WOLF

Dear Jay Berger, we’re happy we could resolve things quickly for you. Thank you for taking the time to leave us your review. – Team WOLF

Beoordeeld met 1 van de 5 sterren

Expérience absolument déplorable

Expérience absolument déplorable, le colis n’a pas été livré chez moi, bien que je l’avais spécifié, il a été livré dans un point relais, beaucoup trop loin à une date ultérieure à celle pour laquelle j’avais besoin de mon remontoir qui était un cadeau.
J’ai donc signalé à la marque que je ne voulais / ne pouvais plus le récupérer , cependant ils ont attendu plus de 30 jours que la limite soit dépassé pour qu’il soit retourné à l’expéditeur, et aujourd’hui on ne me donne aucune nouvelle. Je n’ai toujours pas été remboursée cela fait plus de deux mois.
Le service client vous fait tourner en rond et vous laisse sans réponse. À ce jour le colis est « recherché » sur son trajet retour et moi je n’ai pas reçu mon argent.
Absolument honteux

15 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Beautifully made case

Beautifully made case. Wolf didn't have my color yet substituted it for a more costly one. Very good customer service.

22 april 2026
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Antwoord van WOLF

Dear Janelle, thank you for your 5-star review. We're delighted to hear that our customer service could assist you. - Team WOLF

Beoordeeld met 5 van de 5 sterren

Exceptional Customer Service

The product quality is excellent, and the customer service is truly exceptional. The team went above and beyond to resolve my concerns to my complete satisfaction. They were patient, responsive, and genuinely committed to making things right. It's rare to find a company that stands behind its products with this level of care. Highly recommended.

27 april 2026
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Antwoord van WOLF

Dear RPM, thank you for your wonderful review. We're so glad to hear that you had a great experience with us. - Team WOLF

Beoordeeld met 5 van de 5 sterren

Watch spinner

Beautiful piece, could display anywhere.

19 april 2026
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Antwoord van WOLF

Dear Rob, thank you for sharing your feedback. We're glad to hear that you are happy with your purchase. - Team WOLF

Beoordeeld met 2 van de 5 sterren

Returns …

Needed to return an item and apparently a high end brand like wolf doesn’t provide prepaid (or any) return labels as I offered to pay the shipping to just provide me a label
Other brands of this caliber don’t pull crap like this

19 april 2026
Beoordeeld met 5 van de 5 sterren

Organized site

Organized site. Easy navigation to shopping cart

23 april 2026
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Antwoord van WOLF

Dear Mark Roman, thank you for taking the time to leave us your review. We're delighted to hear your feedback. - Team WOLF

Beoordeeld met 5 van de 5 sterren

Alles topp!!

Alles hat gut geklappt.

22 april 2026
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Antwoord van WOLF

Dear Stephen John OConnor, thank you for giving us 5-stars – we’re so pleased to hear your positive feedback. – Team WOLF

Beoordeeld met 5 van de 5 sterren

OUT OF STOCK?

I went online the moment your store opened for business for this 1/2 off sale and placed an order for a 4 winder using the 1/2 off code. The order was confirmed & days later was told it was "out of stock." I think this is disingenuous, at best. You continued to advertise items that were out of stock during this sale. Very unhappy. UPDATE--A few weeks after posting this review, Wolf reached out to me and wanted to make it up to me. They apologized and offered to sell a different model of 4 winder at the 50% off price, as the one I had wanted was still out of stock. I took them up on it, which was very nice of them. I do note that I had to pay $80 in tariffs thanks to our idiot POTUS. This is the 4th winder I've bought from Wolf (other 3 are singles). They really are high quality. Thanks much!

21 april 2026
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Antwoord van WOLF

Dear Fred, thank you for sharing your feedback and our apologies for the frustration this has caused. We would like to opportunity to make things right and kindly ask that you please contact our customer service team via https://www.wolf1834.com/us/contact so that they can assist you further with your purchase. – Team WOLF

Beoordeeld met 5 van de 5 sterren

Fast and free shipping

Fast and free shipping. Got exactly what I ordered.

18 april 2026
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Antwoord van WOLF

Dear JM, thank you for taking the time to leave us your review. We're delighted to hear your feedback. - Team WOLF

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