WOLF Reviews 

798
TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

The Wolf Jewelry case is beautiful, especially for faux leather. I chose the latte color. However, for the price, I was expecting great functionality; the ring and earring bands have snaps on both en... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I purchased a lovely jewelry box from Wolf based on their excellent reputation. I was so pleased with the quality and craftsmanship that I bought a second, smaller version of the first. The boxes came... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I bought a jewelry box from another retailer and a few days later I noticed a small screw piece missing ! I contacted the Wolf company and even though it was bought from another retailer the Wokf comp... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Easy-to-use website with timely delivery. I have only had the Heritage double winder for a few days, but it is straightforward to set up and simple to operate. Quite expensive in a world of cheap knoc... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Winkelen en mode

Geschreven door het bedrijf

Founded in 1834, WOLF is a five-generation family business specialising in luxury watch winders, watch and jewellery boxes, travel cases, accessories and high-end security safes. Handcrafted from quality materials using sustainable methods, every WOLF product is made to last a lifetime or longer. We offer innovation, craftsmanship, and ultimate protection for your most cherished items.


Contactgegevens

WOLF

Luxury watch winders, jewellery and watch storage since 1834.

4,4

Uitstekend

TrustScore 4.5 uit 5

798 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 93% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

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4,4

Alle reviews

(798)

515 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Superb

It came in the mail really quickly. Very high quality looks great. A beautiful 'home' for my watch. I was nervous about spending much online but it was packed really securely and triple boxed for support.

23 januari 2026
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Antwoord van WOLF

Dear Ali Querishi, we're delighted to hear that you are happy with your purchase. Thank you for leaving a review. - Team WOLF

Beoordeeld met 5 van de 5 sterren

Great quality!

29 januari 2026
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Antwoord van WOLF

Dear Geoff Jarman, thank you for 5-star review. It's always great to hear from happy customers. - Team WOLF

Beoordeeld met 5 van de 5 sterren

Beautifully crafted jewelry boxes.

I purchased a lovely jewelry box from Wolf based on their excellent reputation. I was so pleased with the quality and craftsmanship that I bought a second, smaller version of the first. The boxes came well packaged and in a timely manner. I was notified about tracking and given updates along rhe way. I'm thrilled with my jewelry boxes and my jewelry looks so fantastic displayed inside them. They finally have a home worthy of their beauty.

9 december 2025
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Antwoord van WOLF

Dear Gwen, thank you for your wonderful review. We're thrilled to hear that you had a great experience. - Team WOLF

Beoordeeld met 3 van de 5 sterren

Price is too high for the item

Price is too high for the item. Would like more color choices.

27 januari 2026
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Antwoord van WOLF

Dear Heather Williams, thank you for taking the time to share your thoughts with us. Should you require any additional support, please feel free to reach out to our customer service team via https://www.wolf1834.com/us/contact. - Team WOLF

Beoordeeld met 5 van de 5 sterren

Great care in shipping

The product arrived sooner than expected. I was given the option of requiring a signature and for the value, I chose that option. It was packaged very well in multiple layers to protect the watch winder. The outer shipping box, plenty of packing to keep the product safe. The Wolf box was also wrapped to keep it in perfect condition. The winder was absolutely pristine out of the box. Very happy overall.

26 januari 2026
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Antwoord van WOLF

We’re so glad to hear that you had a great experience. Thank you for sharing with us, Jay B. – Team WOLF

Beoordeeld met 5 van de 5 sterren

Good quality all around

Speedy secure delivery. Good packaging. Good quality products

27 januari 2026
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Antwoord van WOLF

It’s always a pleasure hearing from happy customers. Thanks for the great feedback, Mark Podger. – Team WOLF

Beoordeeld met 5 van de 5 sterren

réactif et présent

réactif et présent, ont parfaitement su résoudre mon probleme sur la taille du support de montre

26 januari 2026
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Antwoord van WOLF

Thank you, fn, for your generous review. We’re thrilled you're so happy with our customer service. – Team WOLF

Beoordeeld met 1 van de 5 sterren

I had a very poor experience

I had a very poor experience. I ordered 2 products for a total about of 1,5k euros. The delivery was lost somewhere with the courier. After several messages to the customer service they told me to try to figure out myself how to get the package from the delivery company.
After several attempts I wrote back to them that it should not be my headache and I just want to get my order without additional problems. Then for a week I did not hear anything back.
To make it shorter, I had to chase them for my order without proper support from their side. At the end I requested a refund.
The problem was that it supposed to be a birthday gift, which never happened.

19 januari 2026
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Antwoord van WOLF

Dear Alla R, thank you for taking the time to share your experience with us. It is disappointing to hear that the courier company has not met your or our expectation on this occasion.

Our team has initiated your refund. Should you have any questions, please feel free to reach out to our customer service team via https://www.wolf1834.com/us/contact for additional support. - Team WOLF

Beoordeeld met 5 van de 5 sterren

Quick delivery

I ordered some replacement cuffs for my winder and they shipped immediately!

17 januari 2026
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Antwoord van WOLF

Dear NYC Guy, thank you for leaving your 5-star review. We appreciate your support. - Team WOLF

Beoordeeld met 5 van de 5 sterren

I purchased one of their Axis watch…

I purchased one of their Axis watch winders. The 3 included sizes for cuff. My watch didn't fit any of the 3. I contacted their customer service team and they sent me free of charge another cuff option that worked perfectly.

22 januari 2026
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Antwoord van WOLF

Dear Erich Komdat, we're so glad to hear that our team could support you. Thank you for leaving your review. - Team WOLF

Beoordeeld met 5 van de 5 sterren

My First Watch Winder

The website was very helpful in making my decision on which watch winder to buy. I had just recently purchased my first watch, so had almost no knowledge regarding watch winders. The abilty to set the turns per day (TPD) was a big plus for me also.

14 januari 2026
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Antwoord van WOLF

Dear David Lavender, thank you for your 5-star review. We're delighted to hear that you are happy with your purchase. - Team WOLF

Beoordeeld met 1 van de 5 sterren

Several of my watches don't fit on the…

Several of my watches don't fit on the holder and the ones that do, require being put on the widest mode buckle. This is with the "petite" cushion and if i don't put a cushion on, the watch isn't held tightly when rotating...very frustrating considering the price.

16 januari 2026
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Antwoord van WOLF

Dear John Berens, thank you for sharing your feedback. Should you wish to contact our customer service team for support, please feel free to do so via https://www.wolf1834.com/us/contact. - Team WOLF

Beoordeeld met 5 van de 5 sterren

Great product

Site was easy to navigate & product is great quality.

3 januari 2026
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Antwoord van WOLF

Dear Leigh Stafford, thank you for leaving your review. We're delighted to hear that you are happy with your purchase. - Team WOLF

Beoordeeld met 5 van de 5 sterren

Stellar product, world class customer service 1st class

I cannot say enough about an email to the main company,I was looking to buy some older style winder cushions in extra large size. My winders are old and they no longer make parts for my style unit. The most genuine kindest customer service contact me very quickly and actually located some NOS stock, had it ship from the place that makes them and shipped the pads out today. I think these were the last on the planet but my winders are heavily used and work flawless and now with this companies help I’m good until my custom new safe is built with wolf winders installed in safe to keep my watches all ready for the next adventure. I have nothing but glowing comments for the product and customer service went above and beyond . Yes they cost more than other u it’s but people who buy winders also buy nice watches and why cut a corner and save a couple hundred now, and cost you thousands later when you haven to have the watch serviced from not using it. Live life with style and class, if you have nice watches take care of them with a Wolf winder. Quality pays

28 januari 2026
Review zonder uitnodiging
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Antwoord van WOLF

Dear Frank Giacalone, thank you for your wonderful review. We appreciate you taking the time to share your thoughts and we're so pleased to hear that you had a great experience. - Team WOLF

Beoordeeld met 5 van de 5 sterren

Excellent product

Excellent product. Fast delivery from order

30 december 2025
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Antwoord van WOLF

Dear William Bigham, it's always great to hear from happy customers. Thank you for your review. - Team WOLF

Beoordeeld met 5 van de 5 sterren

Great watch winder

Love the Wolf watch winder. Elegant appearance and high quality craftsmanship.

6 januari 2026
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Antwoord van WOLF

Dear N. Baily, thank you for sharing your feedback. We're thrilled to hear that you are happy with your purchase. - Team WOLF

Beoordeeld met 4 van de 5 sterren

Beautiful products and good customer service

Everything went smoothly with my order but the computer sleeve is ever so slightly too small. Having to return at my own cost unfortunately. I also bought a double winder, which is beautiful, but one of my watches is ever so slightly too big for one of the cuffs and too small for another. Am currently awaiting guidance from customer service.

13 januari 2026
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Antwoord van WOLF

Dear Steven Heuer, thank you for taking the time to leave a review. Should you require any further support, please do not hesitate to reach out to our customer service team again via https://www.wolf1834.com/us/contact. - Team WOLF

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