Wren Kitchens - Durham Reviews 99

TrustScore 4.5 uit 5

4,7

Unit 3 Durham City Retail Park,, DH1 2RP Durham, County Durham, GB


We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Tim arrived to measure our kitchen, on time with a lovely smile on his face. As well as being very personable and knowledgeable, he was an absolute ray of sunshine! This lovely man is a credit to Wren... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Feels like a scam company once you have signed the contract, provide no help despite their mistakes and make you del with the problems of Wren's making yourself. Don't be fooled by the nice sales p... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The gentleman text us to let us no he would b there for the arranged time and was true to his word. He put protective covers over his shoes, which was appreciated. He was polite and professional at al... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very pleasant and had our kitchen measured up in no time. A few questions to ask initially, but after that let us get on with our day as he did his thing. Called prior to visit and attended on time... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Kookwinkel
  2. Slaapkamermeubilair winkel
  3. Keukenvernieuwer

Over Wren Kitchens - Durham

Geschreven door het bedrijf

At Wren, we like to do things a little differently. We work with you from start to finish to make sure we create your dream kitchen or bedroom at the right price for you. We call this The Wren Way. Get started by requesting a brochure or visiting one of our 124 showrooms across the UK.

The Wren Way

Geschreven door het bedrijf

Our heritage
The family behind Wren has been leading the way for over 35 years - we've been instrumental in making bespoke kitchen design affordable. We are still creating beautiful, hard-wearing kitchens, with a tailored process distilled from our decades of experience.
Welcoming showrooms
Visit one of our 124 state-of-the-art showrooms to find out why we are the UK's number one kitchen retailer. Pull up a comfy chair and chat with our designers over tea, coffee, or soft drinks. See (and feel) our cabinets, worktops, accessories, and finishes. Bring the whole family - we've got snacks and kid's play zones with TVs and consoles to keep them busy. Pets are also more than welcome.
Free design service
We offer a completely free service to design your kitchen or bedroom. You'll have a personal meeting with one of our fantastic designers who will produce a computer-generated 3D plan of your room based on your ideas, showing how all of the elements fit together and work in your unique space. It couldn't be easier.
Made to order
Whatever you choose, we'll make your dream kitchen or bedroom right here in the UK. Our expert, experienced manufacturing team begins production as soon as you finalise your design.
With you from start to finish
Our dedicated team are on hand throughout your journey to help guide you through the process. Our showroom team will capture your exact specifications and measurements, work with you to design your dream space, and help you find a finance option that works for you. Then, our craftsmen will build your kitchen or bedroom to your specifications, and our specialist fitters can help you take the hassle out of installation.
Made in Britain
As well as our own state-of-the-art manufacturing facilities in Howden, East Yorkshire, Wren has recently invested in a massive new manufacturing facility in Scunthorpe. This allows us to keep quality up and costs down.
Professional fitting service
Throughout your project, you will have the full support of our field and office-based teams to deliver and install your dream kitchen or bedroom with minimum fuss.
Fitted bedrooms now available!
With a wide range of door and drawer styles, an impressive selection of calming to statement colour options, and fully customisable storage, there's a Wren Bedroom to suit every home, every lifestyle, and every budget.

Contactgegevens

  • Unit 3 Durham City Retail Park,, DH1 2RP, Durham, County Durham, Verenigd Koninkrijk

  • 01913810029

4,7

Uitstekend

TrustScore 4.5 uit 5

99 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Tim M

Tim M, the surveyor was excellent in his professional capacity and knowledge.

2 juni 2026
Review zonder uitnodiging
Logo Wren Kitchens - Durham

Antwoord van Wren Kitchens - Durham

Hi Pauline ,

We're glad our surveyor was excellent. We appreciate your feedback!

Warm Regards,
Daniela
Wren Kitchens

Beoordeeld met 5 van de 5 sterren

Very knowledgeable

Very knowledgeable, knew everything i asked. Tim M very professional.

2 juni 2026
Review zonder uitnodiging
Logo Wren Kitchens - Durham

Antwoord van Wren Kitchens - Durham

hi Pamela,

We are so glad our team could assist you. Your kind words mean a lot to us.

Warm Regards,
Daniela
Wren Kitchens

Beoordeeld met 5 van de 5 sterren

Tim arrived to measure our kitchen

Tim arrived to measure our kitchen, on time with a lovely smile on his face. As well as being very personable and knowledgeable, he was an absolute ray of sunshine! This lovely man is a credit to Wren, and represents your company in a very positive light.

30 mei 2026
Review zonder uitnodiging
Logo Wren Kitchens - Durham

Antwoord van Wren Kitchens - Durham

Hi,

We are so pleased to hear about your positive experience with our measuring service. We appreciate you sharing your kind feedback!

Warm Regards,
Callum

Beoordeeld met 5 van de 5 sterren

Great service

Tim came out to measure up our kitchen. He was professional, friendly and great with my daughter. He took time to explain the process and paid attention to all details.

28 mei 2026
Review zonder uitnodiging
Logo Wren Kitchens - Durham

Antwoord van Wren Kitchens - Durham

Hi Chate,

We're so happy to hear our team member was professional, friendly, and great with your daughter. We appreciate your positive feedback!

Warm Regards,
Callum

Beoordeeld met 5 van de 5 sterren

The gentleman text us to let us no he…

The gentleman text us to let us no he would b there for the arranged time and was true to his word. He put protective covers over his shoes, which was appreciated. He was polite and professional at all times.

29 mei 2026
Review zonder uitnodiging
Logo Wren Kitchens - Durham

Antwoord van Wren Kitchens - Durham

Hi James,

We're so glad to hear about your positive experience! It's wonderful that our team was punctual, respectful, and professional. We truly appreciate your kind feedback.

Warm Regards,
Daniela
Wren Kitchens

Beoordeeld met 5 van de 5 sterren

Mr Michael Heardman is a credit to the…

Mr Michael Heardman is a credit to the company, friendly, polite, professional and very knowledgeable. Thanks for all your help Michael.

25 mei 2026
Review zonder uitnodiging
Logo Wren Kitchens - Durham

Antwoord van Wren Kitchens - Durham

Hi Leanne,

We're so glad to hear Michael was friendly, polite, professional, and very knowledgeable. Thank you for sharing your positive experience!

Warm Regards,
Daniela
Wren Kitchens

Beoordeeld met 5 van de 5 sterren

We had a Visit from Tim. M

We had a Visit from Tim. M from the Durham Branch to size up our a Kitchen for our Flat. Great chap, Good humour, Loves a Cup of Tea and gets Straight to work, explained the process well! 👌

27 mei 2026
Review zonder uitnodiging
Logo Wren Kitchens - Durham

Antwoord van Wren Kitchens - Durham

Hello,

We're so glad to hear you had such a positive experience with Tim. We appreciate your kind words!

Warm Regards,
Daniela
Wren Kitchens

Beoordeeld met 5 van de 5 sterren

Tim M surveyed my kitchen

Tim M. arrived on time to measure my kitchen after calling ahead to say when he'd be here. Really friendly, super polite and courteous and explained the process well. Excellent, professional customer service, a credit to your company.

25 mei 2026
Review zonder uitnodiging
Logo Wren Kitchens - Durham

Antwoord van Wren Kitchens - Durham

Hello,

We are so pleased to hear Tim provided excellent, professional customer service. We appreciate you sharing your positive experience with us!

Warm Regards,
Daniela
Wren Kitchens

Beoordeeld met 5 van de 5 sterren

Really great service

Tim, the surveyor that came out to measure, was great. Really friendly and professional.

25 mei 2026
Review zonder uitnodiging
Logo Wren Kitchens - Durham

Antwoord van Wren Kitchens - Durham

Hi Andreea,

We're glad our surveyor was friendly and professional. We appreciate your feedback!

Warm Regards,
Callum

Beoordeeld met 5 van de 5 sterren

Really friendly guy

Really friendly guy, very thorough and very knowledgeable.

25 mei 2026
Review zonder uitnodiging
Logo Wren Kitchens - Durham

Antwoord van Wren Kitchens - Durham

Hi Craig,

We are glad our team was friendly, thorough, and knowledgeable. We appreciate your feedback.

Warm Regards,
Callum

Beoordeeld met 5 van de 5 sterren

Very pleasant and had our kitchen…

Very pleasant and had our kitchen measured up in no time. A few questions to ask initially, but after that let us get on with our day as he did his thing.

Called prior to visit and attended on time, something I'm sure people value highly. Nothing worse than being lied to and waiting around all day

23 mei 2026
Review zonder uitnodiging
Logo Wren Kitchens - Durham

Antwoord van Wren Kitchens - Durham

Hi Barry,

We're so glad to hear our team provided such a pleasant and efficient experience for your kitchen measurement. Punctuality is something we truly value.

Warm Regards,
Callum

Beoordeeld met 5 van de 5 sterren

We had a couple of issues with a door…

We had a couple of issues with a door delivered damaged, this also occurred with the replacement door, I rang Wren customer services and spoke to a gentleman called Nicholas, he was very understanding and empathetic and ensured that the next replacement would be checked and with adequate packaging, after receiving the door he rang the following day to ensure the door was ok ( which it was) Nicholas was extremely helpful throughout and is obviously a great asset to the customer service team at Wrens

20 mei 2026
Review zonder uitnodiging
Logo Wren Kitchens - Durham

Antwoord van Wren Kitchens - Durham

Hi Scott,

We're happy to hear that our team was very understanding and empathetic in resolving the issues with your door. It's great to know the replacement was checked and that you received a follow-up call. We appreciate your kind words, I will pass this onto Nicholas's Management Team.

Warm Regards,
Sam
Wren Kitchens

Beoordeeld met 5 van de 5 sterren

Great experience with Tim marks very…

Great experience with Tim marks very thorough thank you

18 mei 2026
Review zonder uitnodiging
Logo Wren Kitchens - Durham

Antwoord van Wren Kitchens - Durham

Hello,

We are so glad you had a great and thorough experience with us. Thank you!

Warm Regards,
Daniela

Beoordeeld met 5 van de 5 sterren

New project incoming

Tim came out to measure up our kitchen in readiness for our project. He is a friendly pleasant man who kept us updated with his arrival schedule and was efficient and helpful in carrying out his services.
Great first point of contact on this new kitchen.

14 mei 2026
Review zonder uitnodiging
Logo Wren Kitchens - Durham

Antwoord van Wren Kitchens - Durham

Hello,

We're happy to hear the measuring service was a positive experience. We appreciate your feedback regarding Tim's professionalism and helpfulness. Thank you for sharing!

Warm Regards,
Daniela

Beoordeeld met 5 van de 5 sterren

Wren

Tim was friendly and knowledgeable

Excellent customer service

14 mei 2026
Review zonder uitnodiging
Logo Wren Kitchens - Durham

Antwoord van Wren Kitchens - Durham

Hi Beth,

We appreciate your positive feedback. We're glad you had excellent customer service.

Warm Regards,
Daniela

Beoordeeld met 5 van de 5 sterren

Great service

Tim was professional, friendly, great with our family dogs
He came in, explained what he was here for
Surveying our kitchen to make sure when we attend our design appointment we can see our vision come to life.

He took around 45 minutes but wasn’t intrusive, a very easy process
Thank you Tim

14 mei 2026
Review zonder uitnodiging
Logo Wren Kitchens - Durham

Antwoord van Wren Kitchens - Durham

Hi Sarah,

We're delighted to hear about your positive experience with our team member. It's wonderful that the kitchen surveying process was so easy and helpful for your design appointment. We appreciate your kind words!

Warm Regards,
Sam
Wren Kitchens

Beoordeeld met 5 van de 5 sterren

Tim was really helpful

Tim was really helpful, good listening and very approachable.

13 mei 2026
Review zonder uitnodiging
Logo Wren Kitchens - Durham

Antwoord van Wren Kitchens - Durham

Hi Ibrahim,

We appreciate you sharing your experience. We're happy that our service was helpful, approachable, and that we listened well. Thank you!

Warm Regards,
Daniela

Beoordeeld met 5 van de 5 sterren

Friendly gentleman and very informative…

Friendly gentleman and very informative about the whole process. Would recommend T Marks.

13 mei 2026
Review zonder uitnodiging
Logo Wren Kitchens - Durham

Antwoord van Wren Kitchens - Durham

Hi Lauren,

We appreciate you sharing your experience! We're happy to learn that our team member was friendly and informative. Thank you for the recommendation!

Warm Regards,
Sam
Wren Kitchens

Beoordeeld met 4 van de 5 sterren

Great experience

We were a bit sceptical about choosing Wren Kitchens when reading some of the reviews. However we had looked around at other kitchens and came back to Wren because we loved the range they had to offer.
Our experience from start to finish has been brilliant. We had a great designer (Dawn from the Durham branch), she listened to everything we wanted in our new kitchen and didn’t disappoint.
We said we wanted the best fitter and we were willing to wait until he was available (which we did). Anth and his team worked very quickly and even worked on a Bank Holiday!
We would have given 5 stars but had to mark it down due to having been sent 2 different extractor fans. We had to wait for the correct one to be sent out, which meant we had to wait for the job to be completed.
All in all we had a great experience with Wren kitchens. A huge thanks the Dawn, Anth and team for letting us achieve what we wanted in our dream kitchen.

18 april 2026
Review zonder uitnodiging
Logo Wren Kitchens - Durham

Antwoord van Wren Kitchens - Durham

Hi Susan,

We appreciate you sharing your experience. We're happy to hear that you loved our range and that our designer and fitter met your expectations. We regret the extractor fan issue caused a delay. Thank you for the positive feedback!

Warm Regards,
Callum

Beoordeeld met 5 van de 5 sterren

Good Experience.Helpful hints

Good Experience.Helpful hints. Tim M. was a real professional on stage. I really recommend it.

10 mei 2026
Review zonder uitnodiging
Logo Wren Kitchens - Durham

Antwoord van Wren Kitchens - Durham

Hi Mateusz,

We're glad you found the experience beneficial and the hints helpful. It's great to hear our team member was professional. We appreciate your recommendation!

Warm Regards,
Callum

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer