The whole experience from start to finish has been disappointing. As our corporate supplier I had to use Zenith. The first car I ordered was out of stock but they didn't tell me until very late. The s... Toon meer
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Lees wat reviewers zeggen
Good morning, just a quick reflection on my experience with Zenith. I've been hopping on and off the website for some time, trying to make a decision. Layout and usability of the site made it real... Toon meer
Bedrijf heeft geantwoord
Just wanted to give a shout out to Thomas Quinn, its been my first experience with Zenith and ordering a car and he couldn't of been more helpful. Prompt with responses and really informative making t... Toon meer
Bedrijf heeft geantwoord
The platform is easy to navigate, making it simple to find a car that suits your needs and budget. The website provides clear instructions along with helpful FAQs. Communication from the Zenith team h... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
The UK's leading independent leasing, fleet management and vehicle outsourcing business. Are you a driver? Please direct queries to our customer service team.
Contactgegevens
Number One, Great Exhibition Way, Kirkstall Forge, LS5 3BF, Leeds, Verenigd Koninkrijk
- 0344 848 6462
- hello@zenith.co.uk
- www.zenith.co.uk
4,2
Goed
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 97% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I'm yet to get my car but so far the…
I'm yet to get my car but so far the process has been smooth and efficient.
15 mei 2026
Antwoord van Zenith Vehicle Contracts
Hi there. I am pleased to hear the process has been smooth and efficient. I hope you are looking forward to your vehicle delivery, and if you have any questions leading up to, upon and thereafter, please don't hesitate to reach out. Jonny@Zenith
Easy to follow.
Easy to follow.
Documents simple to understand. Lewis was also ready and approachable to answer questions
15 mei 2026
Antwoord van Zenith Vehicle Contracts
Hi there and thanks for the 5 stars! I am happy to hear that documents are simple to follow and Lewis has been approachable to answer your queries. I will inform him of this wonderful feedback. Jonny@Zenith
Antwoord van Zenith Vehicle Contracts
Hi Stephen. I am pleased to hear you have been provided a good explanation. Jonny@Zenith
Antwoord van Zenith Vehicle Contracts
Hi Anurag and thank you for the 5 stars! I am pleased to hear of your excellent experience, with assistance from a proactive team. We look forward to continuing with this level of service. Jonny@Zenith
A simple process
A simple process, once I'd reviewed the FAQ on the website which covered all my initial queries.
12 mei 2026
Antwoord van Zenith Vehicle Contracts
Hi Martin. I am happy to hear the process has been simple, with the FAQs covering all queries. Any further queries throughout your time with us, please do reach out and we will be happy to assist. Hopefully we can provide you an excellent service, to obtain 5 star feedback in the near future. Jonny@Zenith
Everything worked exactly as promised
Everything worked exactly as promised, in a timescale that exceeded expectations.
26 april 2026
Antwoord van Zenith Vehicle Contracts
Hi Kerry and thanks for 5 stars! I am pleased that everything has occurred as promised, especially with a timescale that has exceeded expectations. Jonny@Zenith
Antwoord van Zenith Vehicle Contracts
Hi Grzegorz. Please could you provide some further context, as we will happily look into this for you? I can see that you contacted us following a missed call, where we have checked-in with our sales team where the call is likely to have originated. With the extra information we can ensure we respond to your queries as efficiently as possible. Jonny@Zenith
Easy online experience
Easy online experience, visual and textual guidance , rapid short listing facilitated , pulled the pin now , v.excited.
14 mei 2026
Antwoord van Zenith Vehicle Contracts
Hi Simon and thank you for the 5 stars! I am happy to hear that the online experience is easy, with guidance and filtering options that assisted with your selection. We look forward to assisting you throughout your journey. Jonny@Zenith
Choosing a car couldn't be any easier…
Choosing a car couldn't be any easier and great selection!
15 mei 2026
Review zonder uitnodiging
Antwoord van Zenith Vehicle Contracts
Hi Linda. I am pleased to hear that choosing a car has been easy and you received a great selection to choose from. We look forward to your journey with us, where we can hopefully obtain a 5 star review in the future. Jonny@Zenith
Clear and simple to use.
6 mei 2026
Antwoord van Zenith Vehicle Contracts
Hi Lewis, thanks for the 5 stars and positive feedback! Michelle@Zenith
Antwoord van Zenith Vehicle Contracts
Hi Jeremy, thanks for the 5 stars. Pleased to hear you found the process very easy and very efficient! Michelle@Zenith
Easy process to use
Easy process to use. The only improvement would be in providing an estimated delivery date and providing more information on the forthcoming vehicles.
5 mei 2026
Antwoord van Zenith Vehicle Contracts
Hi Leo, thanks for your feedback. We will pass this along to the team! Michelle@Zenith
Antwoord van Zenith Vehicle Contracts
Hi Max. I am so sorry to hear that you have not received effective communication and the level of customer service we expect to provide. I understand that you are seeking updates on a delivery date, where we are looking into this for you. I have asked the team if they can obtain a further understanding on your order progression and give you a call ASAP. Jonny@Zenith
Wonderful Mini Aceman
Wonderful Mini Aceman
Ordered an instock car that took longer to arrive than I would have expected for one that was already manufactured but the whole process once delivery was confirmed was great. Absolutely perfect service and great communication thereafter.
1 mei 2026
Review zonder uitnodiging
Antwoord van Zenith Vehicle Contracts
Hi Mrs Holden, thanks for the 5 stars. I'm sorry your car took longer than expected but pleased to hear the positive feedback about the service and communication after! Michelle@Zenith
Our company uses Zenith for our car scheme - Do not use
If you leave your company this is a nightmare to unpick. The "terminiations team" also dont respond in a timely manner.
Think very carefully about a car scheme before signing up with Zenith
11 mei 2026
Review zonder uitnodiging
Antwoord van Zenith Vehicle Contracts
Good Afternoon, we are sorry to hear of your experience. We have requested further information from you, alternatively if you could please reach out to us at Complaints@zenith.co.uk, we can review this further with yourself. Sam@Zenith
Took 3 weeks to set up
Took 3 weeks to set up, website/portal didnt work even at check out. Poor communication and company showed zero urgency.
12 mei 2026
Antwoord van Zenith Vehicle Contracts
Good Afternoon, we are sorry to hear of your experience. If you could please reach out to us at Complaints@zenith.co.uk, we can review this further with yourself. Sam@Zenith
Antwoord van Zenith Vehicle Contracts
Good Afternoon, thank you for your review and the 5 stars! We appreciate your feedback - Sam@Zenith
NO CAR NO CONTACT NO APOLOGIES
Car was being delivered on Friday took a day off work ,at 4 o'clock I tried to call the logistics company ,No answer. Then I call Zenith who assured me they would get back in contact with an update. No call back no vehicle & still no call back 1st thing Monday morning with explanations or apologies. Very poor
23 april 2026
Antwoord van Zenith Vehicle Contracts
Hi Steven. I am so sorry to hear of this experience and that you have not been provided an update this morning. I have reached out to the team to ask that they make contact with you urgently, along with providing an update on your vehicle delivery. Jonny@Zenith
It was very easy to navigate the site…
It was very easy to navigate the site although I'd have preferred a lot more pictures or videos of the cars on the site so that I don't have to go through the extra effort of looking up cars online.
8 mei 2026
Antwoord van Zenith Vehicle Contracts
Hi Samuel. I am happy to hear the site is easy to navigate, but I am sorry that there is not enough media provided for the vehicles. I will feed this into the team for future development. Jonny@Zenith
Like
Like - the range
Dislike - not having URLs to the models linked to manufacturer's website
9 mei 2026
Antwoord van Zenith Vehicle Contracts
Hi there. I am pleased to hear that you like the models available, but I am sorry to hear that our website did not meet your needs. It can be difficult to provide a link to a manufacturer's website, as if there are any changes on their end it could disrupt functionality. However, thank you for this feedback and we take this onboard for future improvement, in the event there is a means for this to be implemented we understand the benefit this would provide. Jonny@Zenith
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