The whole experience from start to finish has been disappointing. As our corporate supplier I had to use Zenith. The first car I ordered was out of stock but they didn't tell me until very late. The s... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Good morning, just a quick reflection on my experience with Zenith. I've been hopping on and off the website for some time, trying to make a decision. Layout and usability of the site made it real... Toon meer
Bedrijf heeft geantwoord
Just wanted to give a shout out to Thomas Quinn, its been my first experience with Zenith and ordering a car and he couldn't of been more helpful. Prompt with responses and really informative making t... Toon meer
Bedrijf heeft geantwoord
The platform is easy to navigate, making it simple to find a car that suits your needs and budget. The website provides clear instructions along with helpful FAQs. Communication from the Zenith team h... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
The UK's leading independent leasing, fleet management and vehicle outsourcing business. Are you a driver? Please direct queries to our customer service team.
Contactgegevens
Number One, Great Exhibition Way, Kirkstall Forge, LS5 3BF, Leeds, Verenigd Koninkrijk
- 0344 848 6462
- hello@zenith.co.uk
- www.zenith.co.uk
4,2
Goed
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 97% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Quick and easyI found their car ordering system very…
I found their car ordering system very user friendly and also very quick
14 april 2026
Antwoord van Zenith Vehicle Contracts
Hi Steven, thanks for the 5 stars and the positive feedback! Michelle@Zenith
Very easy ordering process
27 april 2026
Antwoord van Zenith Vehicle Contracts
Hi there! Thanks for the 5 stars. Pleased to hear you find the ordering process easy. Michelle@Zenith
It was very easy to place the order.
It was very easy to place the order.
A helpful person on the helpline helped me with a question (is that too many 'helps'?!).
24 april 2026
Antwoord van Zenith Vehicle Contracts
Hi Tim, thanks for the 5 stars and positive feedback. We're always happy to help! Michelle@Zenith
High gross lease costs
The service itself is pretty good and I have ordered another car with them.
My main gripe is that the gross costs of leasing are set quite high when compared to leasing exactly the same car for the same period (with zero deposit) directly from the manufacturer/dealer. Yes, it's not quite apples with apples, as insurance, MOT, etc are included in Zenith's gross leasing cost, but those factors don't account for the large difference. Unfortunately, this eats up a lot of (if not most of) the UK tax benefits of salary sacrificing for an electric car, versus leasing privately. I'd recommend looking into this quite carefully before proceeding, something that isn't straight-forward as the whole tax position keeps changing and isn't easy to get to grips with.
I just wish my employer would offer alternative providers in order to create some competitive tension on the provider margins, but for the moment this is the only option available to me.
17 april 2026
Antwoord van Zenith Vehicle Contracts
Good Afternoon, Thank you for your review and feedback. We appreciate how it can feel when comparing costs, as your options are limited due to our services being offered as an employer benefit rather than an independent choice. Please feel free to contact us so we can explore suitable options. Your feedback is appreciated and helps us continue to improve our services. Sam@Zenith
Antwoord van Zenith Vehicle Contracts
Good Afternoon, Thank you for your review and the 5 stars! We are glad to hear of your feedback following our ordering process! Sam@Zenith
used car selection
easy selection process, good selection of vehicles, help at hand if required which was great, small technical glitch in website / flashing screen a bit annoying.
16 april 2026
Antwoord van Zenith Vehicle Contracts
Hi M.P. I am pleased to hear that the selection process was easy, with a good selection of vehicles and help at hand. I am so sorry to hear of the technical glitch you experienced. I will feed this into the team for improvement. Jonny@Zenith
Car not available
The car I have ordered is not available. Not yet received any communication from Zenith on what to do. Not given a very good explanation why a car of a similar value is not available
15 april 2026
Antwoord van Zenith Vehicle Contracts
Hi there, I am so sorry to hear that the vehicle you ordered is not available. Please could you reach out to us on complaints@zenith.co.uk and we will be happy to look into this for you. Jonny@Zenith
Great service so far
The process of ordering has been really straightforward and easy from the start. Communication has been clear, and the dealer got in touch promptly after my enquiry. I’ve been kept updated and was advised of an expected delivery in August, which is helpful for planning.
I also got in touch about a private number plate and received a quick and helpful response, which was reassuring.
I appreciate this is still early days as I’m only at the order stage, but based on my experience so far everything has been smooth and positive.
17 april 2026
Review zonder uitnodiging
Antwoord van Zenith Vehicle Contracts
Hi Daniel, thank you for taking the time to leave a review & 5 stars too! - it's appreciated! I'm glad to hear you had such a positive experience when contacting the Zenith teams! We hope you enjoy you new vehicle once it arrives! James@Zenith
it was easy to place the order.
22 april 2026
Antwoord van Zenith Vehicle Contracts
Hi Muhammad, thank you for your feedback. I'm glad to hear you had a positive ordering experience! James@Zenith
Antwoord van Zenith Vehicle Contracts
Hi there and thank you for the 5 stars! I am pleased to hear it is quick and easy for you to select your car of choice. Jonny@Zenith
Very slick
Very slick process and really straightforward. loses a star due to the cost increases (nearly double) when comparing current car to the newer version of a similar car, which limits the affordable selection.
20 april 2026
Antwoord van Zenith Vehicle Contracts
Hi James, thank you for the feedback, I'm really pleased to hear you found the process slick and straightforward. I also appreciate your comments around the cost increases. Unfortunately, pricing on newer models has risen significantly across the market, which can limit the range of more affordable options. That said, we’ll always do our best to help explore suitable alternatives and keep costs as competitive as possible. Michelle@Zenith
Antwoord van Zenith Vehicle Contracts
Hi Craig, thanks for the 5 stars and positive feedback. Good to hear! Michelle@Zenith
Great service
12 april 2026
Antwoord van Zenith Vehicle Contracts
Hi Reuben, thanks for the 5 stars. Pleased to hear you had a great service! Michelle@Zenith
Quick and easy
17 april 2026
Antwoord van Zenith Vehicle Contracts
Hi Martin, thanks for the 5 stars. Happy to hear you found the process quick and easy! Michelle@Zenith
I.had no problem at all.my car was…
I.had no problem at all.my car was deliever within a week
Thank you
10 april 2026
Antwoord van Zenith Vehicle Contracts
Hi Gerard. Thanks for the 5 stars, good to hear you had a speedy delivery! Michelle@Zenith
Long wait for the tyre fitting work to…
Long wait for the tyre fitting work to be approved.
11 april 2026
Review zonder uitnodiging
Antwoord van Zenith Vehicle Contracts
Hi Joe, thank you for highlighting this. I’m sorry for the delay in approving the tyre fitting work and appreciate your patience while this was processed. Michelle@Zenith
Admin is very fast and good information
8 april 2026
Antwoord van Zenith Vehicle Contracts
Hi Darren, thanks for the 5 stars and positive feedback. It's good to hear! Michelle@Zenith
Great selection of cars to choosGreat selectyione from…
Great selection of cars to choose from and it was easy to navigate through the system and view whatever car you liked the look of.
14 april 2026
Antwoord van Zenith Vehicle Contracts
Hi there, thanks for your positive feedback on your ordering experience & for the 5 stars! I hope you managed to find a car you liked! James@Zenith
Very simple process and has gone…
Very simple process and has gone smoothly. Car ordered, next steps, communication, i can't fault it.
6 april 2026
Antwoord van Zenith Vehicle Contracts
Hi Cas, really appreciate you taking the time to leave a review & 5 stars too! It's great to hear you had a great ordering experience. Thanks again, James@Zenith
I had an excellent experience with Zenith
I had an excellent experience with Zenith, I was kept up to date with the vehicle's progress and I have no complaints.
9 april 2026
Review zonder uitnodiging
Antwoord van Zenith Vehicle Contracts
Hi, thank you for your 5 star review. It's great to hear you had such a positive experience. James@Zenith
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.