Your Apartment Reviews 308

Very clean apartment
Equipment in excellent condition
Very comfortable mattress

Excellent stay at Pembroke house. Faultless booking and check in process. The 1 bed apartment was spacious, comfortable, clean and well equipped for all of my needs. Location was also ideal. Highly recommend staying here if visiting Bristol :)

Super expérience dans ce logement idéalement situé. L'appartement est très bien équipé, confortable et très calme. Nous y retournerons sans hésiter !

Great location, clean and tidy apartments or studios and always my go to place when I wanna feel great after a day of business in MK!

These apartments are my choice of accommodation when I visit friends in Bristol . The location , cleanliness and the quality of the accommodation is excellent . Checking in is easy and if you do need to speak to a member of staff they are helpful , friendly and very professional , I can’t fault the place

Arrived at the Clifton Apartment in Bristol on Thursday 29th January 2026 for a 3 night stay. What I walked into was completely unacceptable for any guest, let alone someone travelling for business.
A few hours before arrival, I received a text informing me of “ongoing refurbishments.” What I wasn’t told was that apartments 4, 5, 6, 7 and 8 on the same floor were being fully revamped, with paint fumes whilst I was placed in Apartment 9. The last one, that clearly they were making money from.
Despite paying £85 per night, the condition of the apartment was poor. I raised a formal complaint on Thursday (day of arrival) and again on Friday, yet nothing was addressed. It is now 4th February, and it is very much like “out of sight, out of mind.”
Below is just a snapshot of what I found, supported by photos and video evidence:
• Parking: Space for only 3 cars (4 at a push), despite being advertised otherwise.
• Water temperature: Only tepid water from both the shower and taps; I was unable to shower unless I wanted cold water.
• Fumes: Strong smell of paint mixed with a long-standing grease odour.
• Extractor hood: Filter thick with grease, clearly not changed in a very long time.
• Microwave: Rusted inside (top and bottom), completely unusable.
• Cleanliness: Stains on walls, kitchen units, and even on the bedding.
• Bathroom: Standing water on the floor on arrival.
• Furnishings: Old, worn, and tatty throughout.
• Ironing board: Broken, ripped, and badly marked
• General condition: The apartment was nowhere near the standard advertised or expected.
The only things that worked properly were the TV and the heating.
This stay was booked for a business trip, and the conditions were far below acceptable standards. I raised concerns immediately, yet nothing was rectified during my stay and to this day.

The beds were very comfy and the apartment was well equipped for a short stay. It was in an excellent location for Clifton and Bristol centre.

Your hotel has every thing you needed. The kitchen is well equipped, washing machine in the building, the bed is good and the apartment is a good size, basically can have everything you need for short or long stay.

Another great stay at this Bristol location.

I booked an apartment on King’s Cross in London. I’m 200% happy with my experience! It was a very modern, clean apartment. Everything I needed was there. The location was perfect. And the service was really really good. When I text the accommodation, they replied very fast and was always very friendly. I recommend booking the apartment and I will do this for sure back in the future.

Lovely apartment, clean, everything you could need, easy entry to the building and great location for us

The ( Camden Town) apartment location is superb, just a few steps from the Underground station, multiple shops, pubs, restaurants etc. We loved the apartment. It's clean,compact and very cosy, lots of lighting options, easy to control room temperature, really nice bed and bedding. Internet and tv all worked fine. Bathroom had loads of hot water at all times. Handy kitchenette, good microwave and fridge. Plenty of clothes hanging space. Really can't fault the apartment,we would definitely come back and appreciated the excellent, clear comms from the Your Apartment team. Thank you.

YourApartment N0 10 Tyndall's Park Road, Clifton, Bristol

PROS:
Room 6: Beautifully set up and new. Especially the kitchen, by the window, cooking wares and facilities are very useful. Room is spacious for 2, cupboard is very fuctional, TV able to move around is practical. View is excellent.

Cleanliness: Its OK.

Extras: Cofffee, tea, and sugar provided.

CONS:
Room 6: 3rd floor, with heavy luggage for a lady traveller is not reccomended.

Bathroom: Water pressure an important issue to address for a better experience.

I stayed in one of the Bristol apartments and as per the pictures it was very nicely decorated which is what makes it all the more sad that this company clearly can’t keep up with the maintenance of their apartments. I arrive to find piles of broken glass strewn all over the yard in front of the door, so had to carry my dog and not let him out the whole stay. The TV was broken and the place smelt strongly of damp - the beds were made up as singles when I requested a king - I phoned and complained and they said they would send someone the next day to fix it all. A cleaning lady showed up and did the bed but didn’t zip them together - just pushed them together and put a flat sheet untucked on top so my 18’month old son almost fell through middle of the bed in the night. We could not use the yard at all because of the glass and we could not use the TV as it kept switching itself off. After promising to fix it and then not doing that I was pretty underwhelmed. A real shame considering how well these apartments have been decorated and appointed.

The online check-in was simple and quick. The apartment was well furnished (high quality) and the kitchen had all the utensils needed for a ahort or long stay. The bed was very comfortable and the internet fast . The location is central and close to the train station and shops. I was very impressed and this was my second stay within a month.

Great Location ; Amazing view ,Good facilitis ,Various transport options; bus, taxi, one minute from Liverpool Street station, bars and good restaurants in the area, perfect place .

The flat is really lovely and good value for money.

We stayed at an apartment close to Liverpool Street in London. A beautiful and well thought out design, lovely and clean and cosy.

Lots to do around the area and lots of transport close by too. Check in was super easy and because we booked though the official website we were able to get late check out for free and a discount.

All in all fantastic value for money, it really made our Christmas break one to remember. We look forward to visiting again and trying out the other apartments they have to offer.

Great customer service support too, Happy new year to all at Your Apartments and thank you for a wonderful few nights.

The whole experience was great! Everything was super clean and lovely. Will definitely be coming back here!

Simple check in process, really cute apartment which had everything I needed - and not just basic stuff, it had good quality toiletries and white goods.