Your Local Reviews 3.916

TrustScore 3.5 uit 5

3,6

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I honestly don’t recommend Your Local at all. They cleaned the windows in like one minute and left. No ladder, no proper cleaning products, they just used high-pressure water. Our windows ended up dir... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Dean Bates came to visit the Three Store in Workington SC, did a brilliant job! He actually did our AV screen window which I can't remember the last time is was even attempted. Top bloke, thanks again... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Joshua is a fantastic window cleaner. He’s always in high spirits, which makes every visit a pleasure. I really appreciate that he lets me know when he’s on his way, and he always gets the job done qu... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Our window cleaner Dean Bates did an excellent job of our shop front in Darlington. Very polite manner, he had to move some cages from outside the front but he made me aware and it was no bother. The... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Glazenwasser

Geschreven door het bedrijf

Our goal is simple: to build the UK’s best window cleaning business—one that people are proud to be part of.


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3,6

Gemiddeld

TrustScore 3.5 uit 5

4K reviews

5 sterren
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3 sterren
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1 ster

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Beoordeeld met 1 van de 5 sterren

would not recomend

I arranged a window cleaning service with Ish, who quoted £40 for the job. However, he failed to turn up at the agreed time and made no effort to inform me or apologise. This lack of communication and reliability is completely unacceptable, especially when customers are expected to organise their time around appointments.

To make matters worse, I later checked the company website and found that the advertised price for this service is £20, which raises concerns about the accuracy and fairness of the quote I was given.

31 maart 2026
Review zonder uitnodiging
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Antwoord van Your Local

Good Morning Malgonia, I'm sorry to hear about the missed appointment and the pricing discrepancy. If you could please contact us with your details on 0333 000 2012 we can resolve this straight away.
Many Thanks

Beoordeeld met 5 van de 5 sterren

Brilliant service as always

Brilliant service as always, cant recommend enough

30 maart 2026
Review zonder uitnodiging
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Antwoord van Your Local

We appreciate your kind words and are so glad that you are happy with our service. Thank you for recommending us!

Beoordeeld met 5 van de 5 sterren

Excellent service from Graeme went…

Excellent service from Graeme went above and beyond and communicated well

31 maart 2026
Review zonder uitnodiging
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Antwoord van Your Local

We are happy to hear that you received excellent service and appreciate Graeme's clear communication and dedication. Thank you for your positive feedback!

Beoordeeld met 5 van de 5 sterren

Lovely young man

Lovely young man, very pleasant and does a great job on my windows, would recommend

30 maart 2026
Review zonder uitnodiging
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Antwoord van Your Local

We're happy to hear that you found our window cleaner to be very pleasant and that they did a great job. We appreciate your recommendation!

Beoordeeld met 1 van de 5 sterren

I have never written a bad review but n…

I have never written a bad review but n any service before but your local have been terrible. I signed up through a very helpful door to door sales for person. However. After 3 weeks, 3 phone calls, all which said they would get back to me and no one has, and an email. I am STILL yet to have my windows cleaned! I thought going with a family run business would mean something. Obviously not. I will try yet again tomorrow to contact yourselves and get some clarity on what’s going on.

30 maart 2026
Review zonder uitnodiging
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Antwoord van Your Local

Good Morning Louissa, I'm very sorry to hear about the lack of communication and that your windows have not been cleaned as scheduled. Please contact us on 0333 000 2012 and we will rectify this straight away.
Many Thanks

Beoordeeld met 5 van de 5 sterren

Graeme H

Graeme H. Done a good job with the windows and went extra with the cleaning and making it look nice

30 maart 2026
Review zonder uitnodiging
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Antwoord van Your Local

We're happy to hear that you were pleased with the window service and the extra effort to ensure everything looked great. Thank you for your positive feedback!

Beoordeeld met 5 van de 5 sterren

Communication was good Graeme was…

Communication was good Graeme was very polite and worked well

30 maart 2026
Review zonder uitnodiging
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Antwoord van Your Local

We are so glad to hear that you had a positive experience with our communication and service. We appreciate your kind feedback.

Beoordeeld met 5 van de 5 sterren

Great start, Great service.

This was the first time the company has cleaned our windows. Graeme the operative did a splendid job, He was very efficient and meticulous in his work and we are very pleased with the job he did. Many thanks....Alan

30 maart 2026
Review zonder uitnodiging
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Antwoord van Your Local

We're happy to hear that you are pleased with the service you received! It's great to know the operative was efficient and meticulous. Thank you for sharing your positive experience with us.

Beoordeeld met 5 van de 5 sterren

Graeme fantastic with keeping me…

Graeme fantastic with keeping me updated and did a great job 👍🏼

30 maart 2026
Review zonder uitnodiging
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Antwoord van Your Local

We're happy to hear that you were pleased with the updates and the great job that was done. Thank you for your positive feedback!

Beoordeeld met 5 van de 5 sterren

dean bates from NE comm team done a…

dean bates from NE comm team done a grand job again cleaning our windows and doors

30 maart 2026
Review zonder uitnodiging
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Antwoord van Your Local

We appreciate you taking the time to share your positive experience! We're happy to hear that you were pleased with our team's work cleaning your windows and doors.

Beoordeeld met 5 van de 5 sterren

Joshua did a good job of cleaning this…

Joshua did a good job of cleaning this week. Sometimes the windows aren’t cleaned brilliantly but more often than not I’m satisfied hence 5 stars. I like the text advising that they are coming and the easy way to pay!

27 maart 2026
Review zonder uitnodiging
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Antwoord van Your Local

We're happy to hear that you're satisfied with our service! We appreciate your positive feedback regarding the cleaning and our convenient notifications and payment options. We'll also address the window cleaning to ensure consistent quality. Thanks!

Beoordeeld met 5 van de 5 sterren

I get text messages when they coming to…

I get text messages when they coming to clean my windows, staff very polite and respectful. I would recommend your local for your windows being cleaned they do a great job.

26 januari 2026
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Antwoord van Your Local

We're happy to hear that you appreciate the text message updates and the politeness of our staff. We appreciate your recommendation and are glad our team does a great job!

Beoordeeld met 1 van de 5 sterren

I am trying to cancel with yourlocal

I am trying to cancel with yourlocal. Have sent a message. If I get harassed by them I will be in touch with my solicitor. I have heard many complaints about them.

28 maart 2026
Review zonder uitnodiging
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Antwoord van Your Local

Good Morning Sylvia, I'm sorry to hear the trouble you are having. If you could please contact us on 0333 000 2012 with your details we can action this for you straight away.
Many Thanks

Beoordeeld met 5 van de 5 sterren

Friendly and reliable window cleaning…

Friendly and reliable window cleaning service. Joshua even gives a friendly phone call to let you know he's on his way. Very happy with the service they provide and reasonably priced for the job they do.

26 maart 2026
Review zonder uitnodiging
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Antwoord van Your Local

We appreciate you sharing your positive experience with our window cleaning service! We're happy to hear that you find our service friendly, reliable, and reasonably priced.

Beoordeeld met 5 van de 5 sterren

Easy to set up

Easy to set up. I like that it's all online and easy to pay and cancel if needed.
I like that they send a heads up text the day before they complete the job.
Been with this company a few months and they do a good job and the guys are polite and friendly

26 maart 2026
Review zonder uitnodiging
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Antwoord van Your Local

We're happy to hear that our online setup, payment options, and notifications work well for you. It's great to know you appreciate the team's work and friendly service. Thank you for your positive feedback!

Beoordeeld met 5 van de 5 sterren

Amazing job I’m very happy with my…

Amazing job I’m very happy with my local window cleaner Joshua today a lovely man .

27 maart 2026
Review zonder uitnodiging
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Antwoord van Your Local

We're so happy to hear that you had an amazing experience with our window cleaning service today! Thank you for your positive feedback; we appreciate it.

Beoordeeld met 5 van de 5 sterren

Really happy with the service I…

Really happy with the service I received of grease today very friendly

27 maart 2026
Review zonder uitnodiging
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Antwoord van Your Local

We're happy to hear that you were very satisfied with the friendly service you received today. Thank you for your positive feedback!

Beoordeeld met 1 van de 5 sterren

Poor customer service

I signed up to get my windows cleaned a few months ago. Apparently they have cleaned my windows twice, once in Jan 2026 and again in Feb 2026. I have no idea if they actually turned up as they dont tell you or leave a card and I've not seen anyone! They took payment automatically both times.
They are due again today but so far nobody has been. I've emailed them several times but no reply and they don't even answer the phone. In fact their number registers as suspected spam which is very worrying. Their app is terrible and very amateur to say the least. Feel like I need to contact my bank to block payments. Please contact me now! Daren Thornhill in Leeds

27 maart 2026
Review zonder uitnodiging
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Antwoord van Your Local

Good Morning Daren, I'm so sorry to hear about the issues with your window cleaning service, the lack of communication, and the app experience. I have passed all this information on and our customer relations team will reach out to you shortly.
Many Thanks

Beoordeeld met 5 van de 5 sterren

Young lad Graham came did the front of…

Young lad Graham came did the front of my house. Good price for just the fronts but he did a great job considering I have a 3 story house. Tob job and happy customer

23 maart 2026
Review zonder uitnodiging
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Antwoord van Your Local

We're happy to hear that you were pleased with the service on your house! We appreciate your positive feedback and are glad you're a happy customer.

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