Youshiko Ltd Reviews 

Perfect wall clock with big numbers, accurate, quality, price, customer service and fast free delivery. Highly recommended

I initially had difficulty connecting to WiFi because the instructions are very hard to follow unless you are quite computer literate.
However after contacting them by email a very helpful man phoned me back and was extremely patient while he led me through the setup process.
I am now very pleased with the device and its operation.
I would recommend their customer service

I purchased a Youshiko YC9466 weather station last year, but the console readings for indoor temperatures and humidity froze on 31 January. I contacted customer services who sent a comprehensive solution the same day -and the weather station is once again working perfectly.

Over a period of time, I bought 3 battery controlled clocks from Youshiko.
I lost the instructions and was having issues with setting one of them after inserting new batteries.
I got in touch with them, and they replied almost immediately sending me the link to the instructions (which I’ve kept for future use).
The customer services representative was pleasant, polite and resolved my issue straight away. Excellent service (and a great product, too). Thank you.

Excellent response to my query and the suggestion given fixed the problem. Very happy with the product but most importantly, the customer service.

I purchased the top of the line weather station 7 in 1 and 2 years later the outside temp and humidity has failed. Lots of reports saying the same thing and Youshiko just say buy a new weather station as to expensive to repair. After spending a lot on a product that lasts just 2 years i will never buy again. wish i had gone with a more reliable brand. very disappointing to fail so quickly and so many reports of the very same thing happening with Youshiko weather stations. steer clear and buy a more reliable brand.

Why do i keep getting emails about youshiko wanting more information or my review will be taken down?

There is no more information the external temp and humidity no longer works, and any search online will tell you its a common problem. It has now gone into the dumpster and will be replaced by something more reliable.

I bought this item from Youshiko's official eBay site on December 19th 2024. I installed new Duracell batteries in the main display and in the outside sensor. I'd previously read a review from another customer about the manufacturer's response to an issue with the outside sensor. Bearing this in mind I left the outside sensor inside, next to the display, whilst I manufactured a weather proof cover for the unit before mounting it on a north east facing wall between xmas and new year. The unit pretty much immediately reported the outside weather but then went blank when we had a bit of colder weather. After a day or two it came back on but then stopped again within a week. I wrote to Youshiko explaining the situation. They advised me to replace the batteries and to re-initiate both devices. I responded letting them know that the device settings must be OK and that the batteries were working correctly because everything worked as it should.

I took photo's of the display unit showing a blank from the outside sensor. I took a photo of the sensor in it's protective housing showing that the outside sensor is displaying the weather details. I then brought the sensor in and left it next to the display. I took another photo of the device next to the display unit and then again 50 minutes later. During that time the outdoor sensor failed to show up on the main display.

I suggested that they send a couple of replacement outdoor sensors but Youshiko wrote to tell me that the problem was due to interference. That seems unlikely as the outdoor sensor was immediately adjacent to the main unit. When I went to pack the device to return it I noticed that the display was now showing the details from the remote sensor.

As part of my return I supplied Youshiko with the photo's which show everything that I have described above. The photo's show the time on the display so there could be no question about the accuracy of my description of the issue.

Because of this device behaviour, with the unit only about 3-4 weeks old, I returned it to the supplier.

Youshiko chose to withold 50% of the purchase price because I did not return it in its original packaging. It was that MEAN action which prompted me to make this review. If an item isn't working correctly then I do not expect to be penalised because I did not retain the original packaging. The manufacturer said that the item was working and the lack of packing meant that they could not re-sell it. That shocked me. I know that the item is faulty, I provided unrefutable evidence. That they would consider reselling it really concerned me. They said that they could only use it for spares... hmmmmm

The product looked nice and the features were great but if it doesn't work and if the supplier tries to fob you off with ridiculous responses then there can be no trust.

Based on my experience I would not have anything further to do with Youshiko in the future.

[UPDATE 17/1/2025]

The seller seems to think that if I buy something through eBay then I somehow relinquish my rights to report my experience on trust pilot. Their email to me is shown in full below...

"Dear Sir ,

It has been noted you have written a review on trust pilot , We are eBay team here and our website team asked you to write to you .

Please note the following:

When we received the item back and tested the item , we found nothing wrong with it , we have provided the proof of that in return ,

also we received the item back , not in the same condition as it was delivered , details already explain in the return with 50% refund .

as per eBay policy and staying with in rules , we have issued 50% refund , further you opened the case , and eBay have not found us at fault , see down below proof of that , ( even they have refunded from their own end ) . which have no impact on us and we were told not to refund any further , as we have followed the eBay rules only .

When you buy some thing , then buyer and seller both must comply with eBay rules , you may ask eBay too if you wish .

if you are not happy with any thing , then you may complain to eBay that is with in your rights , as we both parties are bound by ebay rules . ,

when transaction take place on eBay , then it must stay with in eBay , as per eBay rules , ebay will not allow us to deal with a ebay customer outside ebay .

therefore , you may complain to eBay , when ever or how ever you wish that is your right , but out side eBay you cannot do this .

now we request to you , to remove your review from trust pilot .

We hope you will do this ASAP , Thank you

Regards

eBay team Youshiko"

Had a problem with my radio controlled clock so emailed them and they got back to me very quickly with solution

Great service!
I bought my wife a weather station for Xmas from Amazon. Unfortunately the indoor sensors wouldn’t work. I emailed youshiko and had a response straight away with helpful instructions. Unfortunately the device wouldn’t play ball, so I sent it back to them, whereupon it was fixed and returned all within 4 days. All is now good, thanks youshiko!

I needed a spot of help in a setting and had immediate and useful assistance. Super responsive help.

I couldn’t get my new YC9471 connected to the console and submitted a contact requested via Youshiko.co.uk website. I provided my phone number in case they were able to phone. I was called within a few minutes and a very patient person talked me through steps until everything was working perfectly. Excellent t service, thank you.

The projection clock/weather station was not displaying the correct day of the week. At the suggestion of Amazon, from whom I had brought the unit, I contacted Customer Services at Youshiko. They responed very quickly, and within 14 hours of my inital e-mail, they had resolved the problem for me. Delighted with the service.

After having my weather station for several years the sensor wasn’t working properly. I contacted the company to buy a new sensor. After several days, it hadn’t arrived, so I contacted them again. They replied within an hour, apologised and said that it must have got lost in the post and they would send another. This arrived within a few days. I can’t praise the company enough for their quick responses and resolving the issue. The service was excellent.

I could not work out how to connect my new YC9471 weather station to my wi-fi network - (just an age thing you understand). I sent an email request for help to customer services who immediately replied suggesting I give them a contact number. They rang me a couple of hours later and took me through the installation procedure until they were sure that everything was working correctly. Marvellous - and the weather station is very impressive as well!

Our Youshiko weather station developed a fault within the Warranty period. We reported this to Youshiko who replaced the faulty unit promptly and efficiently. Excellent service.

Just wanted to post some positive feedback for Youshiko Customer Service. I bought one of their weather stations 5 years ago. Earlier this week it developed a small but odd problem, in essence it thought it was a US variant instead of the UK one it had been for 5 years. I couldn't fix it myself so reached out to Youshiko UK. To my delight and surprise they came back to me in less than an hour with instructions on something to try and lo and behold it worked at the first attempt. Given the age of the unit I really wasn't expecting them to be very helpful at all so they really exceeded my expectations, hence coming here to record that.

I received a reply to my question within 12 hours, absolutely excellent response and the instructions were exactly what i needed, many thanks!

Always quick to respond when you have a problem and provide solid reliable technical advice!

Just taken delivery of my Youshiko Pro Weather Station. Superbly packaged and clearly high quality. The indtruction manual is very clear and informative but I still had a query so e mailed the Youshiko Team. I received very helpful advice within a few hours. What superb service! My Weather Station is now up and running and is truly superb!

Great Service, replacing my faulty unit quickly.