Youshiko Ltd Reviews 

I had a problem connecting my weather station to WeatherCloud. Like the other customer I sent an email in the morning and received a phone call two hours later. The very helpful gentleman resolved my problem in just a few minutes and I am now fully connected. That is what I call service.
I bought my weather station because it was made in the UK and have not been disappointed with it. I would strongly recommend this company.

Had an issue with my weather station. Sent email about 4.45pm. Did not expect a reply that day. Received a solution email the same evening. It worked and now the moonphase on the monitor matches what I can see in the sky.

If you want a super weather station, this is for you.
I walk everywhere, and like to keep an eye on the weather. Putting it together was easy. I had teething problems with connecting to the internet, but, after contacting Youshiko they talked me through what to do, all was good.
Perfect Christmas gift, thanks Hubby x

I had an issue with the sensor not connecting and asked a question and received a response which resolved the issue, brilliant service

Hello Weather station customers - I have been purchasing this product for 6 yrs and they only last on average 8 months , max. My fault free experience lasted 14 months - out of warranty and binned. My last purchase lasted 8 months - sent for a replacement (I was then sent a secondhand device - thinking out loud the new device 1st purchased may have been secondhand) - this item lasted 11 months - asked for another device and told OUT of Warranty - but the unit was with me for only 11 months and still under warranty - I will never purchase this product again - it states on web page no quibble warranty - not true from my experience. I am in contact with trading standards ...

Needed to get a manual for my little weather station as I had misplaced the original
Super quick reply from company with link for online download
Very impressed and happy with service given

Showed great patience in helping me set up my Model YC9471. For me the manual was a bit of a mystery especially setting the sun rise sun set function and also setting up an account with (wunderground.com). The instruction diagrams did not always agree with what was shown on my PC,
But with his help all got sorted, now only have to learn how to get the best out of all its functions

Good customer support even during the holiday period. Had an issue with the remote sensor loosing it's connection, after a few attempts to resolve they sent a replacement sensor. No further issues and loving the weather station.

Very clear display, much more than just a clock, nice quality finish. When I thought I was having a problem, contacted Youshiko UK and got an immediate reply; even though it was well out of warranty - 2 new batteries and display like new again. Very pleased to have product support.
Also pleased it's so easy to use, no difficult start up or menus, just plug in the batteries and it does the rest. Recommended.

I emailed Youshiko to ask which is the email address for their customer service (they have 4 different email addresses & it's unclear which is for product information). They did not reply so I asked again. They replied quote "leave us alone". I replied saying they must have sent that to the wrong company, & again asked what's the email address for their customer service to provide some very quick product information so orders can be placed. Unfortunately they have never answered so no orders can be placed.

Update1: within 2 hours of leaving this review trust pilot sent the following "Youshiko Ltd would love to understand your experience better, so they’ve asked for more details about your review—like an order number or email. If we don’t hear from you within 3 days, your review may be taken offline."

How many people have Youshiko done this to that they need to ask who you are? Furthermore the review is left under the same details so they saw who.

Update2, having provided the details requested above mentioned in update1, the following was recieved, & all evidences provided. Youshiko really are making themselves very clear, as other reviewers have also experienced.

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Update 3- trust pilot have read and reviewed all the evidences provided and accepted them as evidence, so the review has been verified.

First Class customer service from Youshiko - my weather station went totally 'off-line' and I was having difficulty syncing the sensor with the display and also connecting to WiFi. I emailed the customer service team and they responded within an hour with detailed instructions for a complete reset - all worked and syste now connected and back on-line - fantastic service !

I was really struggling to set up WiFi on my weather station but, the gentleman who rang me made it very simple. I was called back very promptly as well.

I mislaid my instruction manual for the YC4000 battery charger. I emailed Customer Support on New Year's Eve, hoping for a reply within a week or two. It came in about 3 minutes with a PDF manual! First class customer service!

Was having difficulty getting the station set up on Wunderground system offline. Filled in the customer support on the website on new years eve not expecting a quick response. They phoned me up within the hour followed up the instruction with an E Mail and fixed it. Could not ask more. First impassion of the YC9470 weather station is good but only had it a few hours will do a proper review in a few weeks

Weather Station Model YC9380
I am very experienced with bad weather stations, ones that do not last very long.
I have had this one for 3 hours!
It is up and running smoothly
Everything about it, so far, is GOOD
Easy to assemble
Easy to erect
Easy to set up
Easy to calibrate
Easy to read
Easy to maintain
Well sealed
Completely weather proof
Sturdy
Easy on the eye
What could possibly go wrong?
I will tell you in two months!
.
7 Feb 2024
And so, over 6 weeks later, despite 88mph winds and a complete freeze-up last night it is going strong

If I could give no stars I would. I've had two outdoor YC1136 sensors fail, for the same reason, within 2yrs. The first was within warranty, so replaced. The replacement now also failed, for the same reason. Youshiko customer support has been arrogant and no help, accusing me of not installing it properly, and not maintaining it, despite my sending photos of the installation, and advising that the temperature/humidity sensor connections are corroded to the PCB board (they are NOT sealed against the weather, so poor design/manufacture). Searching online it's clear that I am not alone in having this issue, and Youshiko response to others has been the same (blaming owners of not maintaining their sensors). AVOID buying from Youshiko. I am taking legal action against Youshiko under UK Consumer Rights 2015 law.
No doubt you will see Youshiko's response to this review, and get a sense of how they value their customers.
Update - well folks isn’t it interesting that my review is the ONLY review here that they haven’t responded to, after my last comment. My review has been substantiated and verified by Trustpilot, Youshiko appears to have gone quiet? For interest folks, Consumer Rights law DOES apply here, I am pursuing this further. Moreover folks I have repaired my own weather sensor, as the Youshiko temp/humidity sensor PCB board was corroded due poor quality of manufacture. I have found a replacement sensor that connects, for the price of £15. Don’t waste time asking Youshiko.

Had problems with set up but was soon resolved with excellent advice. Would highly recommend this organisation. Very impressed.

The weather station that I bought was a great buy, speedy delivery from youshiko ltd well packaged and the staff were very helpful when I had a question I would recommend this company

Very impressed with the after care service that we received from Youshiko Ltd. Extremely quick response, so happy to recommend this company to others

Recently purchased the CY9470 WEATHER station from Amazon.uk. had a question for OEM customer service and received a great answer next day via email