Youth & Earth Reviews 

I would strongly advise anyone to avoid doing business with Young and Earth.

On 29 July 2025, they withdrew money from my bank account without authorization, despite my having cancelled my account over a month earlier. Even worse, their own correspondence admits the charge was a mistake—yet they have still failed to refund my money.

Under Swiss law, they are required to return these funds immediately, but they have ignored multiple messages and deadlines. They stated that they would refund money once they receive product and sent a fed ex label to send product back. First off it was their mistake and should have refunded money immediately. Also problem with Fed Ex is that it is a half hour from my home. I even offered to make the mistakenly sent product available for collection or drop it at a nearby location at no cost to them. They never responded.

This is not just poor customer service—it’s unethical and unlawful. Any company that takes money without permission, admits the error, and then refuses to refund it is not one you should trust with your personal details or payment information.

I will never purchase from Young and Earth again and will be filing formal complaints with Swiss and EU consumer protection authorities. If you value your time, money, and peace of mind, stay far away from this company.

Adore the product so much that I have now set up a regular subscription.
Great company that answers any questions you have with fabulous, in-depth knowledge, plus I’m thrilled
with the results! What’s not to love?

Excellent quick service and the V14 is simple to mix with water and tastes good. I have the V14 bottle and dilute. It’s a simple way to get all the nutrients i need and more.

atención personalizada y muy brillante de Y&E
asesoramiento muy profesional

very good products and delivery

Excellent customer service when I had a problem with my bank card on my subscription- resolved in minutes with their prompt reply and clear instructions. Their products are excellent especially their PEA supplements which are great for joint pain and sleep quality. Highly recommend.

I would just like to say that as someone who has a Nutrition and Health degree, I am so impressed with the company Youth and Earth.

Not only is the delivery time is exceptionally quick, and the customer service team is so polite and rapid with response times, but the supplement quality is absolutely phenomenal. I am particularly wowed by the variety, rarity and scientific focus on absorption with the use of the liposomal supplement range.

I am so impressed that I have subscribed to various products for monthly subscriptions.

I am so glad I found this company and cannot wait to see what products they bring out in the future.

I’ve been using Youth and Earth for a number of years and recently realised I hadn’t used a discount code on my most recent order. Contacted via email and pleased to see even though my order had been dispatched they honoured the code and refunded me the difference. Great customer service.

I have purchased the Women fertility twice and I am very happy with the product. I have PCOS and I have felt better since I take these supplements. The second time I also ordered the Q10, and I have noticed differences in my skin, hair and nails. The Customer service is excellent! I had an issue with the second purchase and both Cameron and Megan were very helpful and solved the problem quickly and nicely. I would defo recomend!

Youth&Earth are always ready to help with a both friendly and helpful response, to any kind of inquiry or problem you might have. I have used their products for years, as I consider the company to be at the frontline of research, with interesting products and supplements.

I recently made a mistake, when I duplicated an order. I immediately contacted Youth and Earth to let them know. By the following morning, an adviser had already replied and reassured me that they would help me resolve the matter. I was guided and informed of the steps I would need to take, to get a refund. I was supported every step of the way.
I feel that my dilemma was swiftly dealt with, which has given me the confidence to continue buying from Youth and Earth. I recommend their products, customer service skills and considerate manner.
Rosanna

I have been shopping with Youth and earth for a number of years and always found their products to be excellent quality. I like that they have lab purity test certificates shown for every product. Their V14 product is awesome - they are always ahead in the supplement game 🙂. Customer service has been speedy and excellent.

Fantastic customer service - prompt response and instant resolution of my query. Stress free!

I am a regular customer and I have always been very satisfied

Muy buena atención y buenos productos a precios razonables.

All of the youth and earth products that I have used and continue to use have been brilliant, That part is 5 STAR.
The email exchanges have been perfectly adequate. I am diagnosed ADHD and I find email exchanges difficult for me, therefore I am disappointed there is no longer any telephone support, these are ‘top end’ products and for me a top end service to match would include telephone support even if it is by appointment. I would like to speak to a human with knowledge so that I can feel confident about my choices. I really hope this is something the company will consider.

Excellent customer service from Youth and earth today. Emailed them with a query about my account and within half an hour I had received a reply and everything quickly resolved. It was an error on my part.
Great quality products which I have been receiving for the past 5 months through my subscription.

This company is aggressively marketing its products to new consumers and ignoring their longstanding customers! For the 4th consecutive month they failed to fulfill my subscription whilst send the same products to their new customers. Moreover they claim my payment failed but when I challenged their claim they admitted they are out of stock again which clearly a lie. Disgraceful. They lost me as a customer forever.

Update: In response to your reply, below is an extract to an email received from your company :
“Subscription payment has failed
Payment for your subscription couldn't be processed. Please check your payment method and update the payment details if necessary. The payment will be automatically retried tomorrow”

Nothing to add!!!

I've been a customer for several years. Recently an order was lost in transit and the Youth & Earth customer service team were very helpful in both responding to my query but also in sending a replacement item once it was evident that the package could not be retrieved by the courier. Very happy with the customer service received.

I have just started using these products and I was surprised at how quickly I noticed a difference with using these products and nerve growth factor. Will definitely be trying others in the range