Zapper Reviews 

3.129
•
TrustScore 3 uit 5

2,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Please avoid sending anything to this ridiculous company. The legal advice I have sought told me these Music Magpie/We buy books wannabies will soon come very unstuck. They will steal your belongings... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

Love the idea of recycling, wasn’t so bothered about the pennies I could earn. Therefore, spent an hour scanning in barcodes of 117 DVDs, only to be told, having created the necessary account that I n... Toon meer

Beoordeeld met 1 van de 5 sterren

Echoing the poor experience of other potential customers. I say "potential" in that it was a custom lost due to (1) No Android App being available on Google Play. Why would you continue to adver... Toon meer

Beoordeeld met 5 van de 5 sterren

Fantastic service from beginning to end. It was so easy to use the app to scan items and then once ready to complete the trade to download the labels. Filled 2 boxes with books, dropped off for collec... Toon meer

Bedrijfsgegevens

  1. Recycling center

Informatie afkomstig van verschillende externe bronnen

Since our launch in 2011, we have paid out millions of pounds to happy customers, and processed tens of millions of items. Since our record-breaking appearance on BBC Dragons' Den we have grown to be the destination of choice for consumers looking for the most hassle-free, customer-focussed website for selling books, CDs, DVDs and games, phones, gadgets and LEGO(R)!!


Contactgegevens

2,8

Gemiddeld

TrustScore 3 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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2,8

Alle reviews

(3.129)

0 reviews in de afgelopen 12 maanden

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Beoordeeld met 3 van de 5 sterren

An easy way to earn a small amount for unwanted items

The site is easy to use and the whole process very straight forward. Payment was made quickly and I was kept informed every step of the way.

I was offered sufficient for the bulk of the games and DVDs to go ahead with the sale. However I was only offered 1p and in some case 0p for the majority of the 50 or so books I wanted rid of. All were in excellent condition. I decided seeing as I was in effect giving the books away I would instead donate them to charity.

23 november 2021
Beoordeeld met 1 van de 5 sterren

We downloaded zapper after seeing this…

We downloaded zapper after seeing this on YouTube
the offer for my 7 university books your offer was 47p for all 7 wow that's shocking the books cost over £100 each second hand on eBay will not be using this service again!!
(Cant believe a dragon supported this robbing customers)
I did not sign up fully as the offer was no good Shame really as I would of helped spread the word around university of Sheffield.

19 november 2021
Review zonder uitnodiging
Logo Zapper

Antwoord van Zapper

Hello there,

We're sorry that you were disappointed by the offer. There are many reasons why we might not offer on these particular text books, it could be that they are older and no longer in demand, it could be that we already have large stocks of these titles or just the current marketplace conditions. Individual offer prices fluctuate all the time so it is worth trying again at a later date.

With many thanks
Zapper Customer Support

Beoordeeld met 1 van de 5 sterren

Waste of Time

I tried going through the selling process today. So I wanted a valuation of my 2021 Writers and Artists Yearbook. And the price they offered? Believe it or not £0.01 - yes a penny. Absolute garbage!! Beware, people!!

5 november 2021
Review zonder uitnodiging
Logo Zapper

Antwoord van Zapper

Hello Ian,

I am sorry you were disappointed. There are many reasons why we would not wish to offer on this particular book, but it is not a reflection of the offers made on all items.

With many thanks
Zapper Customer Support

Beoordeeld met 4 van de 5 sterren

Zapper have changed the delivery service they use

Zapper have stopped using Yodel and now use Hermes to pick up and transport the parcels. We don’t have a Hermes pick up point in our little town so dropping off the parcels is not as convenient as in the past.

4 november 2021
Logo Zapper

Antwoord van Zapper

Hello Gill,

We are sorry to hear that. We will be offering home collections very shortly, so please bear with us.

Many thanks
Zapper Customer Support

Beoordeeld met 1 van de 5 sterren

ONE PENNY!

ONE PENNY!! people chuck one pence on the floor... what a joke... yeah right I will give you all my novels for one pence each!! I will stick to real sites that pay and collect books... cheers

3 november 2021
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Easy to use but….

Easy to use. Bit of a pain lugging boxes to collect shop is my only criticism. A door collection for older users would have been better.

3 november 2021
Logo Zapper

Antwoord van Zapper

Hello Linda,

We will be offering home collections very shortly.

With many thanks
Zapper Customer Support

Beoordeeld met 5 van de 5 sterren

Keep you in the loop

Great service, very easy to use. Take about a week to get the money from the trade in, but the company keep you updated at every point. Great for a FREE trade in service.

30 oktober 2021
Beoordeeld met 4 van de 5 sterren

Good experience

Good experience, would have given 5 stars were it not for problems receiving email with printed delivery labels. Much better than it’s competitor sites. Recommended.

30 oktober 2021
Beoordeeld met 5 van de 5 sterren

Stress free experience

Used the service for a DVD and computer games clear out. Clear instructions on what to do. Convenient drop off points. Received regular notifications to keep me up to date. Got paid the amount quoted. All this made for a stress free transaction.

22 oktober 2021
Beoordeeld met 4 van de 5 sterren

Generally very satisfactory transaction…

Generally very satisfactory transaction . My only concern was the difficulty I had finding a Yodel collection point. Once I found one willing to take the boxes, it was fine.

18 oktober 2021
Logo Zapper

Antwoord van Zapper

Hello there,

We will be offering home collections very shortly.

Many thanks
Zapper Customer Support

Beoordeeld met 5 van de 5 sterren

Zapper the best book buyer ever

I find Zapper to be more convenient it would help if they did a home pick up as i have a little way to carry a heavy box. but Zapper keep me informed when it was collected when it arrived at the depot and when the money was going into my bank. this company is brill for selling all my books.

17 oktober 2021
Logo Zapper

Antwoord van Zapper

Hello there,

We will be offering a home collection service very shortly.

Many thanks
Zapper Customer Support

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