Zayian Reviews 69

extremely delayed delivery.. had to write multiple emails to inquire as to where it was and fhen. had to order backup lamps from amazon just in case...

This company was incredibly communicative when I had questions and concerns about sizes and materials. They even made a video of an artisan making one of the pendants I ordered! Because they were located in a foreign country I was concerned about returns if for some reason, they did not work out. The pendants arrived a couple of days ago and they are absolutely beautiful - just as they looked on the website. They won’t be installed for several weeks, but I will let you know how that works out. So far it’s been a great experience and I love the pendants.

Wonderful helpful prompt response

Beautiful product.

Beautiful range of products from Zayian. The customer service is excellent and they are quick to answer questions!! Despatch of items was also speedy and sent via FedEx!!! Highly recommended

We are from the USA and purchased a brass bridge faucets from Zayian.com. Upon delivery we open the bridge faucet portion and were shocked at the poor quality. The faucet had scratches, grease, nicks, and one of the necks would not swivel or properly function. We immediately reached out to Zayian to initiate a return. After several refusals to return the order we initiated a dispute with our credit card company. These are NOT good people to deal with and you are best to avoid any purchase from them in Morocco.

I’m having a terrible experience! The product showed up and didn’t look anything like the image on the website. When I emailed them to return the product they wouldn’t send me a shipping label or return instructions. I mailed it back to them which cost me an additional $100. In shipping fees. I’m still waiting for you to credit my credit card back asap!!

Do not order from these guys! I bought a faucet from them. The mixer was broken on arrival and the back ring did not fit. I contacted Ilyas on several occasions and he said that ‘he is finding a solution’. It has now been 2 months and they have still not sent me a new part or refunded my money. In addition, the company is now no longer responding to my emails.

The order was delayed at customs, and I received very good support from the Zayian team in trying to resolve the issues. Thank you

Great product and easy, quick communication.

I received my gorgeous kitchen rail! The quality and look is exactly what I was searching for. Thank you so much.

I am very pleased with this beautiful link. The customer service was top notch. The shipping was quick and the product was well protected. I would buy their products without hesitation.

Schnell, Zuverlässig und Hochwertig!

Ich bin äußerst zufrieden mit meinem Einkauf bei zayian. Die Bestellung wurde blitzschnell bearbeitet und versandt. Innerhalb kürzester Zeit hielt ich mein Paket in den Händen. Die Verpackung war äußerst sorgfältig und sicher gestaltet, sodass meine Artikel unversehrt ankamen.

Danke für eine großartige Einkaufserfahrung!

Thank you for my sink, the service was very good and made my sink purchading journey smooth and pleasant.. highly recommend using them. Great quality. Thank you

Amazing Service From Zayian & Team Highly Recommended

The quality was exactly what I was after very good service.

Thank you

Great quality sink and price is reasonable would definitely recommend

Amazing quality sinks would recommend to anyone planning to get a new sink. THANKS GUYS!

Very happy with the product and service provided. I bought a copper sink and it arrived all packaged safely. Thank you