Zenith Eco Solutions Reviews 126

I will start with a positive. The time from the initial enquiry to getting the survey done and then the boiler installation was fantastic. The lads that came to install the new boiler did the work but were more concerned about what time they would get home. They had broken the shelving in the airing cupboard without telling me and had chucked the bits in the bin. We had a leak on the system which took 2 phone calls to sort as the team don’t seem to want to get back in touch with you once you have notified them of an issue. Couple of months later, we had noticed another leak which we hadn’t noticed before as it was from the shower pump in the loft, that had gradually leaked through wood and insulation before the water mark showed on the ceiling. This was because the existing shower pump was for low pressure but the combi boiler creates high pressure and so the pump need to be changed to accommodate this new water pressure which it stated on the pump, this has caused the leak on the pipe join. When phoned up they said they will get back to me but they didn’t, so I employed somebody else to rectify the problem before matters got worse and when I phoned back they were not helpful and told me that they would not take liability. This was neither picked up by a surveyor or from the qualified plumbers/technicians upon installation and always having to be the one to follow up is not acceptable. So all in all, great communications whilst arranging the work but shocking after sales service.

Zenith boiler
Very happy with my boiler work carried out very quick from start to finish

HI Had my new Worcester Bosh Boiler fitted 8 days after my survey was completed could not believe how quick their response was and also the deal agreed. We live in the Midlands so Aaron who came to fit the Boiler had to come from Liverpool way BUT he did it in a day by himself with no help and did not even stop for a tea/break. He is a smashing chap very helpful and knowledgeful and did a cracking job .He is a great asset to the company. I Would fully recommend this company.

Three young men came to replace our boiler. They worked tirelessly all day and did a fantastic job. During installation I got a call asking if everything was going ok. Highly recommend.

Great, I had my survey done and my boiler fitted within 2 weeks 😌.

Seems like a great little company that specialises in home energy grants and we got a great deal on our boiler.

I would say that they just need to provide written updates/confirmations either via text or emails just to clarify thing’s. Maybe that’s just me wanting reassurance but I had nothing to worry about as they had everything under control.

I would like to thank Aaron for all his hard work on the day. He encountered a number of issues that added at least 2 hours to the job by having to go to both ends of the city to get two different parts. He stayed positive, calm and professional, a great asset to Zenith is Aaron who done a really tidy job.

I would like to thank Sinead and Nicole who arranged everything and the surveyor who’s name I’ve forgotten sorry 🤦🏻‍♂️ it’s been a really good experience, thank you 👍😊

We had a good experience with Zenith, they were very helpful and arranged what we needed quickly and efficiently. The new boiler is great and a relief to have done so speedily! Would recommend.

Actually We were told the boiler would be free but it's actually turned out the £1500 fitted new valves to each radiator but two of the radiators valves Leaked and damaged are carpet in the lounge and the bathroom and it will need to be professionally dried out and cleaned who's going to pay for that

Great company! Which is a rare thing these days in my opinion. I don’t usually leave reviews but felt I have to this time because of how good I think these people are. Had floor and loft insulation and new boiler fitted recently. Everyone I spoke to on the phone were really friendly and very helpful. The installers did a great job and were all nice guys. Special thanks to Mandy and Dan. I’m sorry I didn’t get everyone’s names for a shout out.

Had a new boiler fitted. Excellent survey, installers and electrician. Had a small problem, the young lady at Zenith could not have been more helpful to resolve.
Terrific company.

Just had my new boiler installed & im really happy with the boiler & the whole process. Dan the gas fitter worked so hard & has done an amazing job. He explained everything once he’d installed it & i just cant recommend him highly enough! Top job. Big thanks to Mandy Ward too who kept me informed every step of the way. Thank you.

From start to finish it only took 1 week both teams underfloor insulation, plus Dan and Steve boiler engineers, were all very efficient and polite. Very satisfied and would recommend zenith again.

Great boiler install from John and Steve ( The "A Team" ) a very fast, clean and efficient job which went smoother than I could have hoped for.
Also a special shout out to Mandy back at the office for sorting out all the paperwork and sticking with us.

I had this company come out to fit my new boiler. I could not thank them enough, they was professional and done an amazing job their customer service was very knowledgeable and nothing was to much trouble for them. I would recommend them family and friends and can say overall I am very pleased with the job and my new boiler.

So pleased with the lads work today, arrived on site at a suitable time for myself/partner. Could not fault them in any way, they worked so quickly and to a very high standard. My property was left cleaner than before they come. They even took the time to go through the controls with us and explained the system very knowledgeable. Would 100% recommend these to anyone and will be getting all future work done by these for my self and family and friends.

Recently had a new boiler fitted by this company.
Excellent customer service. I was informed of everything through the whole process. Very professional from start to finish.
Highly recommend this company

Had them install under floor insulation when finished noticed they had left a trap in my floor could of given way anytime then had boiler fitted great job with boiler but damaged worktop which had only been fitted week before tried to get them to repair or replace but no joy at one point questioned whether worktop was new.Not recommend them situation still ongoing

Had this company in for under floor installation and boiler, very professional and very pleased with outcome, would highly recomnend

I can't fault the team at Zenith. Great communication from start to finish. The work carried out for a boiler fit and insulation was very professional and tidy. Very professional and good mannered tradesmen/lads.
I'd highly recommend them.

Cannot fault this company. They have been very professional from start to finish. Would definitely recommend this company. The people they employ have been very prompt. No problems whatsoever. Thank you Zac and all your colleagues.

Honestly couldn’t fault the guys at Zenith. Amazing quick service would definitely recommend them. We had a private install from them as not only do they offer private they do the government scheme of free boilers they were able to get out at short notice when we needed them. Thank you