Zonemarts Reviews 

71
•
TrustScore 4.5 uit 5

4,3

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Beoordeeld met 5 van de 5 sterren

while we were not aware that our item was coming from overseas, and we were troubled by the amount of time that it would take to deliver--whenjwe voiced our concerns, we were met with nothing but prof... Toon meer

Beoordeeld met 5 van de 5 sterren

Great Jersey … great price Issue with the delivery but customer service was the best Actual people that told you the truth. Super helpful and jersey was literally delivered the next day

Beoordeeld met 5 van de 5 sterren

Ordered a jersey for my wife for our anniversary/ her birthday. It is her favorite Chicago Bears player. The jersey exceeded my expectations. Customer service was also very helpful tracking my deliver... Toon meer

Beoordeeld met 1 van de 5 sterren

10/20/2026 Update: Zonemart contacted me and is replacing the jersey. I’ll update my review once i receive it. Original Post: I’m guessing Zonemart paid people to write these good reviews. The jer... Toon meer


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

71 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 30% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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4,3

Alle reviews

(71)

71 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Great quality

First and foremost, the jersey quality is amazing, the designs are unique and eye catching. Customer service responds and emails you back right away.

25 december 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Same issue as another customer review I…

Same issue as another customer review I saw on here…Ordered two jerseys on Thanksgiving, one made it 2 days before Christmas, still waiting on the other to get here…Told a day ago I should have it in 5-7 days…Not expecting it to arrive after Christmas as it was a gift…Although the 1st jersey is fine, no where on its site does it say that it takes over a month to get a delivery. Disputed it, had my card refunded by cc company, now Zone Mart wants their money back as it’s on its way…
Good luck with that! A disappointed kid doesn’t cut it…Won’t buy from here again unless I don’t need something for a month or two!

2 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Bears Jersey / customer service great!

First of all the Bears Jersey is perfect. Well stitched and sized perfect. My son loves it! It did take 1 month to arrive but at half the price, it’s worth it if you don’t mind waiting. I had several emails with Zonemarts customer service asking questions about the jersey and about delivery. Each email was replied to in less than 1 day and they always answered my questions in a professional manner. I will definitely order my next jerseys from them!

10 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I was very impressed with the customer…

I was very impressed with the customer service that is personalized and the actual merchandise that is offered at this store everything is of high quality it ships well and it's protected well as needed so you don't get your merchandise destroyed I'm very positive experience quick shipping very satisfied

24 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Exceptional products and customer service

I have never worked with a company whose customer service was so exceptional. This company has the best customer service. I had a situation with one of the products nothing to do with ZoneMarts it was on my part. They helped me to rectify the situation.

When I received the product I was pleasantly surprised. It was exactly as advertised and authentic. I will be utilizing this company again.

25 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service!!

I have purchased from Zonemarts many times this year. Customer service has always been excellent whenever I had an issue. The jerseys are carefully and meticulously embroidered, and I am very satisfied with my choices. Delivery time seems to be a challenge for them, especially toward the end of the year. However, I am willing to wait to receive jerseys that are custom-made and personalized for me. Merry Christmas.

2 december 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Do yourself a favor and never order…

Do yourself a favor and never order from this company. I ordered a jersey for a Christmas present a month ago. I was told it would come before Christmas. I kept getting emails that it is on the way. Unfortunately they didn't mention what year it was coming. It certainly wasn't 2025! So now 2 days before Christmas I have to run through the streets looking for another gift. Not to mention rhe aggravation you have to go through to find out your package won't arrive before Christmas. Never again with this company. I'd rather pay more and get my package on time.

22 december 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I bought what I thought was an authentic MLB/Nike jersey but receive a counterfeit product

I bought what I thought was an authentic MLB Dodgers jersey. I received a counterfeit jersey five weeks later after it was shipped from China. The product arrived packed in a ziplock baggy without any hanging tags, MLB hologram label, or even a traditional garment washing label normally found on the inside. After I put the transaction in dispute with my credit card company, I tried to arrange for a refund with Zonemarts. The representative responded to my email and asked me to close the dispute then she would process the refund. The refund never happened and now I have an open dispute case with my credit card company. By the way, when you view your credit card transactions, the Zonemarts purchase shows up as PAYPAL *DUONGTHITRU 402-935-7733 CA. The address listed on the Zonemarts website is in South Pasadena, California, but it seems merchandise is shipped straight from China.

19 oktober 2025
Review zonder uitnodiging

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