Zoo Printing Reviews 

2.157
•
TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

4Imprint, and especially Lynne was amazing to work with. They did a great job on my recent order of branded pens, and my client was very pleased. Thanks so much for being wonderful business partners!... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

⭐⭐⭐⭐⭐ I’ve been using Zoo Printing for more than 15 years, and their quality and customer service are consistently top notch. They recently printed 14 banners for me, and every one turned out... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Zoo Printing has never let us down. They are always wonderful and accommodating. If ever there is an issue, they take care of it immediately. Patty Nelson is one of their CSR people, and she is so c... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Security Envelopes When I placed my order for security tint envelopes, the system asked for inside files, even though the tint file comes from Zoo, not the client. I had to contact customer support... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Commerciële drukkerij
  2. ook in
  3. Business to Business-service
  4. Digitale drukker
  5. Prints en uithangbordenwinkel

Geschreven door het bedrijf

Since 2001 Zoo Printing has been servicing 20,000 trade only businesses by delivering high-quality products, and personalized services. We offer 1-2 day turn key production execution and 1-2 day transit anywhere in the US for our core product offering. The combination of these assets contribute to Zoo being regarded as one of the top trustworthy and reliable nationwide trade printers.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,3

Alle reviews

(2.157)

440 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 2 van de 5 sterren

I’m in Southern California

I’m in Southern California, but for some reason my order was sent to be completed in New Jersey and will arrive 4 days later than it should have. Not sure why but it made my figuren faster to the customer completely irrelevant.

23 oktober 2026
Beoordeeld met 1 van de 5 sterren

They have horrible support so far all…

They have horrible support so far all of my orders have been super late or with an error. They try and justify it by saying they had a lot of orders.

17 oktober 2026
Logo Zoo Printing

Antwoord van Zoo Printing

Thank you for your feedback. We regret that our shipping delays and order mistakes have impacted you. We are retraining our team to improve our accuracy.

Beoordeeld met 5 van de 5 sterren

Quality products

Quality products, fast turnaround, reliable service.

17 oktober 2026
Logo Zoo Printing

Antwoord van Zoo Printing

We are so grateful for your wonderful feedback regarding our high-grade items, quick delivery, and dependable customer care. Thank you for choosing us!

Beoordeeld met 1 van de 5 sterren

Print Order Still Not Sent (8+ days delayed)

We placed a direct mail print order on 14th and got everything approved on the 15th. We were then told that they would be completed by the 20th (which it still says that in my dashboard) and should have shipped by or before the 23rd. It's now the 28th and our 12K print order still hasn't shipped and the only response is that it's delayed but no reason or new estimate on when they will hit. This is HURTING our relationship with our client and the support has not been great.

We need to be able to tell our client WHEN these are hitting mailboxes since they should have hit already. I would really appreciate a response.

14 oktober 2026
Logo Zoo Printing

Antwoord van Zoo Printing

Thank you for taking the time to share this feedback. We understand how critical timely delivery is for your business operations and how deeply this delay impacts your professional relationship with your client. We acknowledge that we failed to meet the promised timeline for your large print order and did not provide the clear communication you required. We are actively investigating the status of your shipment with our production team to secure an accurate delivery estimate. We are also reviewing our support processes to ensure more transparent updates are provided in the future. We will reach out directly to your account with the specific tracking and delivery details as soon as they are confirmed.

Beoordeeld met 5 van de 5 sterren
Logo Zoo Printing

Antwoord van Zoo Printing

We are glad you enjoyed your experience. We are happy to hear that our team met your expectations and everything went smoothly.

Beoordeeld met 5 van de 5 sterren

4Imprint- Great Job!

4Imprint, and especially Lynne was amazing to work with. They did a great job on my recent order of branded pens, and my client was very pleased. Thanks so much for being wonderful business partners!

13 oktober 2026
Logo Zoo Printing

Antwoord van Zoo Printing

We are glad you enjoyed your experience working with our team on your branded pens. We appreciate your kind feedback and are happy to hear that your client was pleased with the final product. We value our business partnership.

Beoordeeld met 5 van de 5 sterren

Zoo Printing is consistently great

Zoo Printing is consistently great. Print quality, the bindery and the timing is always great all at a great price.

20 oktober 2026
Logo Zoo Printing

Antwoord van Zoo Printing

We are thrilled to hear that you are consistently satisfied with our print quality, bindery work, turnaround times, and affordable pricing. Thank you for sharing your wonderful feedback!

Beoordeeld met 3 van de 5 sterren

The price and quality is good, only proof and printing time is too long.

The price and quality is good, but it takes long time to proof and print. Very slow this is why I do not use this site for all my printing jobs. Same job in 4 over takes 3-4 days to finish, your site 10 days or more. If you use 4 over proof system I think helps you finish jobs faster.

20 oktober 2026
Logo Zoo Printing

Antwoord van Zoo Printing

Thank you for your feedback regarding our pricing and product standards. We appreciate your comments about our turnaround times and the proofing process. We are actively reviewing our system to find ways to accelerate production.

Beoordeeld met 5 van de 5 sterren

I can always count on quality printed…

I can always count on quality printed pieces and on time. Zoo Printing delivers everytime for my customers.

20 oktober 2026
Logo Zoo Printing

Antwoord van Zoo Printing

We are so glad to hear that you can consistently rely on us for high-quality products and timely deliveries. Thank you for sharing your positive experience and for trusting us to help you serve your customers.

Beoordeeld met 1 van de 5 sterren

I had an issue sending the art and your customer service rep

I had an issue sending the art, the CSR was not helpful, he was rude, I asked for a supervisor and he refused to pass me along, I cancelled the order, and asked him to credit the original payment amount, he did not do this and he gave us a house credit, I had to call again and tell them to change it. will not use you again!

19 oktober 2026
Logo Zoo Printing

Antwoord van Zoo Printing

Thank you for sharing your feedback regarding your recent experience with our customer service team and the handling of your refund. We are very sorry that our team member was unhelpful and refused to connect you with a supervisor, and that your payment was initially credited incorrectly. We are taking immediate steps to retrain our staff on proper service protocols and escalation procedures to ensure this does not happen again. We appreciate your patience in calling back to resolve the billing issue, and we will use your comments to improve our service.

Beoordeeld met 5 van de 5 sterren

Fast

Fast. Looked great. Price was very fair.

19 oktober 2026
Logo Zoo Printing

Antwoord van Zoo Printing

We are glad you enjoyed our quick, beautiful, and affordable service. Thank you for the feedback.

Beoordeeld met 5 van de 5 sterren

We have a great relationship with Zoo

We have a great relationship with Zoo; we have been partners for many years.

14 oktober 2026
Logo Zoo Printing

Antwoord van Zoo Printing

We are glad you enjoyed your experience with us. Thank you for our wonderful, long partnership.

Beoordeeld met 4 van de 5 sterren

Job pricing is acceptable

Job pricing is acceptable, delivery time are great, keep up the good work.

14 oktober 2026
Logo Zoo Printing

Antwoord van Zoo Printing

We are glad you enjoyed your experience with our fair rates and fast shipping. We appreciate your feedback.

Beoordeeld met 1 van de 5 sterren

One to Five Stars

1. Quick turnaround - Five Stars
2. 40% of cards are washed out (smaller print is very light) - Three Stars
3. Final and most important. Cutting is horrible (9 out of 10 cards have uneven margins up to .063" to .096" off - One Star

12 oktober 2026
Logo Zoo Printing

Antwoord van Zoo Printing

Thank you for taking the time to share your detailed feedback. We appreciate your positive note on our fast delivery, but we are very concerned to hear about the quality issues with your order. It is disappointing that a large portion of your cards had faint, faded printing and that the majority were misaligned with uneven borders. We want to assure you that we are actively reviewing our printing and cutting processes with our production team to prevent these precision errors from happening again. Your experience is important to us, and we are committed to correcting these technical issues to improve our overall product standards.

Beoordeeld met 1 van de 5 sterren

Have not received product for event…

Have not received product for event today! Delivery was estimated at 1-2 days. So far it's been 4 days and tracking will ad another 2 days. Printed on the West Coast... I am on the East Coast.

17 oktober 2026
Logo Zoo Printing

Antwoord van Zoo Printing

Thank you for your feedback. We are very sorry that your order did not arrive in time for your event due to the shipping delay across the country. We are reviewing our delivery estimates to prevent this.

Beoordeeld met 5 van de 5 sterren

On time and good quality

On time and good quality

12 oktober 2026
Logo Zoo Printing

Antwoord van Zoo Printing

We are glad you enjoyed your experience with our prompt delivery and the high standard of our items. Thank you for your feedback.

Beoordeeld met 2 van de 5 sterren

Your website does not reflect the…

Your website does not reflect the accurate delivery dates for your jobs. The last job I did with you was a deadline job and we just about missed the deadline completely even though the website said it would be done days before the deadline.

12 oktober 2026
Logo Zoo Printing

Antwoord van Zoo Printing

Thank you for sharing your feedback. We appreciate you bringing this timeline issue to our attention. We understand how stressful it was to nearly miss your deadline due to the inaccurate delivery estimates shown on our platform. We are currently updating our scheduling system to ensure our online turnaround times are completely accurate and reliable for future projects.

Beoordeeld met 5 van de 5 sterren

Great quality

Great quality, speed of delivery overall product!

16 oktober 2026
Logo Zoo Printing

Antwoord van Zoo Printing

We are absolutely thrilled to hear that you are delighted with the exceptional quality and the fast shipping of your order. Thank you so much for sharing your wonderful feedback with us!

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