4Imprint, and especially Lynne was amazing to work with. They did a great job on my recent order of branded pens, and my client was very pleased. Thanks so much for being wonderful business partners!... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
⭐⭐⭐⭐⭐ I’ve been using Zoo Printing for more than 15 years, and their quality and customer service are consistently top notch. They recently printed 14 banners for me, and every one turned out... Toon meer
Bedrijf heeft geantwoord
Zoo Printing has never let us down. They are always wonderful and accommodating. If ever there is an issue, they take care of it immediately. Patty Nelson is one of their CSR people, and she is so c... Toon meer
Bedrijf heeft geantwoord
Security Envelopes When I placed my order for security tint envelopes, the system asked for inside files, even though the tint file comes from Zoo, not the client. I had to contact customer support... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Commerciële drukkerij
- ook in
- Business to Business-service
- Digitale drukker
- Prints en uithangbordenwinkel
Geschreven door het bedrijf
Since 2001 Zoo Printing has been servicing 20,000 trade only businesses by delivering high-quality products, and personalized services. We offer 1-2 day turn key production execution and 1-2 day transit anywhere in the US for our core product offering. The combination of these assets contribute to Zoo being regarded as one of the top trustworthy and reliable nationwide trade printers.
Contactgegevens
4730 Eastern Avenue, 90201, Los Angeles, Verenigde Staten
- (800) 507-1907
- zooexperience@zooprinting.com
- zooprinting.com
4,3
Uitstekend
2K reviews
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Worse customer service ever
Worse customer service ever. Paid for 1-2 day rush and supposedly my order is shipping today, 5 days after order entered and the proof approved the same day!
15 oktober 2026
Antwoord van Zoo Printing
Thank you for your feedback. We appreciate your time in letting us know about this delay. We are very sorry that your expedited order did not ship within the promised timeframe after your quick approval. We are currently reviewing our rush processing system to prevent this from happening again.
Superior Printing
Wow! Incredibly fast service and delivery of a beautiful print job. These cards really look good and it seems like we just uploaded the files yesterday.
13 oktober 2026
Antwoord van Zoo Printing
We are thrilled to hear that you are delighted with the swift turnaround and the exceptional quality of your new cards. It is wonderful to know we could deliver such a beautiful result so quickly for you.
I never received an invoice
I never received an invoice, or order acknowledgment of my order so I called. The rep told me there was no order for me so I hung up and placed an order. The next day, I received an order. I have no paperwork referencing any order. I called to day to cancel the 2nd order and asked for a refund.
7 oktober 2026
Antwoord van Zoo Printing
Thank you for sharing your feedback. We appreciate you taking the time to let us know about the confusion with your duplicate orders and the lack of confirmation paperwork. We are actively reviewing our system notifications and training our team to ensure accurate order information is always provided.
Very nice customer service
Very nice customer service. Very effecient. Delivery is spot on! Quality is second to none. Been using you for years.
8 oktober 2026
Antwoord van Zoo Printing
We are happy to hear that our fast shipping and high standards have kept you loyal for so many years. Thank you for your wonderful feedback.
Answered the phone and called back when…
Answered the phone and called back when they said they would
7 oktober 2026
Antwoord van Zoo Printing
We are glad we could assist you promptly and keep our communication promises. Thank you.
It is a very dependable service and…
It is a very dependable service and High Quality work also!
7 oktober 2026
Antwoord van Zoo Printing
Thank you for the fantastic five-star rating! We are so pleased to hear that you found our service to be reliable and our craftsmanship to be top-notch. Your kind feedback truly means a lot to our entire team.
Zoo Printing has never let us down
Zoo Printing has never let us down. They are always wonderful and accommodating. If ever there is an issue, they take care of it immediately. Patty Nelson is one of their CSR people, and she is so caring and treats us like we are her only client. I can't say enough about Patty Nelson. She should be commended for the kind of job she does.
I would highly recommend Zoo Printing to anyone who wants a good product at a good price.
Keep up the good work.
10 oktober 2026
Antwoord van Zoo Printing
We are happy to hear that our team has consistently met your expectations and provided dependable service over time. We appreciate your kind feedback regarding our customer support representative's dedication and attentiveness, as we take great pride in delivering personalized care to every client. It is wonderful to know that any rare concerns were resolved swiftly to your satisfaction and that you are pleased with the quality and value of our products. Thank you for sharing your experience and for recommending our services.
Antwoord van Zoo Printing
We are glad you enjoyed your experience with our vivid image reproduction and precise shade matching. Thank you very much for sharing your positive feedback with us.
I have been working with them for so…
I have been working with them for so many years, if there is an issue they always work with me to get it right. The quality has been outstanding. Don't how operate our business without them!
6 oktober 2026
Antwoord van Zoo Printing
We are glad you enjoyed your experience with our team over the years. We appreciate your positive feedback regarding our product quality and our dedication to resolving any issues. We look forward to supporting your business for a long time.
Horrible customer service
Horrible customer service. It takes a few days just to get a reply
This was a reorder and there was no mechanism to reorder. I had to start the order again asking for an estimate and the whole 9 yards !
Even to change quality from 750 to 1000 took 2 days !
I don't think Zoo will even read this review given the operations they run !
8 oktober 2026
Antwoord van Zoo Printing
Thank you for taking the time to share your feedback with us. We hear your frustration regarding the slow response times, the lack of a streamlined reordering process, and the delays experienced when trying to update your order quantity. We are currently evaluating our operational workflows and communication channels to simplify repeat purchasing and ensure all inquiries are addressed much more promptly in the future.
Quality Printing, Frustrating Communication
This an overall review, not a current experience.
The print quality is generally good for an online printer, but communication is extremely poor and shows no signs of improvement. Production updates on the website are often outdated or missing, making it difficult to track orders and forcing customers to contact customer service for answers. What they don’t seem to realize is that keeping their production information current and communicating proactively would eliminate a lot of unnecessary calls and live chats. Better communication would make a huge difference in the overall customer experience.
8 oktober 2026
Antwoord van Zoo Printing
Thank you for taking the time to share your feedback with us. We appreciate your positive note regarding our print quality, and we hear your concerns regarding our order tracking system and customer updates. You make a valid point about how proactive messaging saves time for everyone. We are actively reviewing our internal communication processes and website tracking tools to ensure production stages are updated accurately and in real time. Your insights are valuable as we work to streamline this process and enhance the overall experience for our customers moving forward.
Antwoord van Zoo Printing
We are glad you enjoyed your experience with our smooth online digital system. Thank you for your feedback!
I appreciated and loved the…
I appreciated and loved the professionalism, with all parties.
29 april 2026
Antwoord van Zoo Printing
We're glad you enjoyed your experience and felt well cared for by our entire team.
Antwoord van Zoo Printing
Thank you for your feedback!
Issue not resolved
Issue not resolved, was told would get a response in 2-4 hours and it's now been almost two days
Constant delays
6 oktober 2026
Antwoord van Zoo Printing
Thank you for your feedback. We regret the delay and are reviewing our response process to assist you promptly.
Quick turn around and the printing adn folding was…
Quick turn around and the printing was perfect.
6 oktober 2026
Antwoord van Zoo Printing
Thank you for the fantastic five-star rating! We are thrilled to know that you were pleased with the speed of our service and the flawless quality of your prints.
The quality and price has always been…
The quality and price has always been impressive.
30 september 2026
Antwoord van Zoo Printing
It is wonderful to know that you have consistently enjoyed our high standards and fair rates. Thank you so much for taking the time to share your positive experience with us!
Antwoord van Zoo Printing
Thank you for your feedback. We are glad you enjoyed our efficient service and high standards.
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