Zoo Printing Reviews 

I’m in LA. Have ordered often with Zoo over the years and always got ground shipping from Glendale for arrival next day. But it’s been a while since my last order. This time I saw some fine print about shipping from other locations and I called and your rep said that since my order was so small (150 and 50 postcards, two different designs) it would likely ship from Glendale. Since I’d always gotten shipping from Glendale it seemed like that’s what would happen this time. To my surprise my shipment originated in Ohio and I missed my deadline and had to reorder from someone local. I guess it was my fault for not getting a 100% guarantee, and to be fair the rep did say he couldn’t give this kind of guarantee, but if you can’t do such a tiny order locally you really shouldn’t make any statements about the likelihood of where shipments will originate and just tell people it will be random or at your discretion. In future I will order from a local printer.

Quality printing, timely delivery!

Quick and on time. Always an easy and smooth experience ordering from Zooprint

Great customer service when I need it! Always first class printing at a great price.

Zoo Printing always does quality work in a timely manner.

Zoo Printing has been my go-to for all of my printing needs for years, and they continue to exceed my expectations. The print quality is always excellent, orders are produced quickly, and their pricing is hard to beat. Whether I'm ordering business cards, flyers, postcards, or marketing materials, everything arrives looking professional and exactly as expected.

Their ordering process is simple, turnaround times are fast, and I've always had a great experience from start to finish. If you're looking for a reliable printing company that delivers outstanding quality, speed, and value, I highly recommend Zoo Printing. I'll definitely continue using them for future projects.

Easy ordering. Fast shipping. Quality products.

32 pt cards printed. Customer loved it.

Your representative was helpful and polite.

Always Easy to Order and Ship Promptly

The color was completely wrong on my business cards. I also selected the soft touch coating and did not get it. Very disappointed.

I have been using Zoo Printing for a very long time.
In fact, I am the artist that designed the ZOO Logo. Over the many years there have been highs and lows but I can say with honesty that the latest run I am having with ZOO is on a high. Much much better customer service and meeting production deadlines have been noticeably better than ever before.
Keep up the good work.

Good quality and service. we very recommends.

I think your online order system is better then a direct contact ordering

Response to tickets are terrible and super delayed. I've been a client for over 20 years, this company has changed for the worst

They’ve been great overall, but lately my biggest concerns have been with the finishing quality of my business card orders.

I consistently order 16pt cards with UV high gloss on both sides, yet I don’t always receive that finish. Instead, some orders arrive with an AQ coating. No matter how many support tickets I submit, the issue continues to happen.

Another major concern is the cutting quality. Several of my recent orders have arrived with rough cuts and chipped edges. I’ve been ordering from Zoos for over 20 years, and this was never an issue until recently.

One order of round-corner business cards was especially disappointing. The cards arrived heavily chipped around the edges. Two replacement orders were sent, and both had the same problem. The third replacement finally arrived without the chipping, but every card had a small red dot printed on it, and the order was mixed in with another customer’s cards.

I also feel that Quality Control should take a more proactive role when handling reprints. If a customer reports a production issue, someone should physically inspect the replacement order before it ships. Instead, the process seems limited to an apology email and an automatic reprint, which often results in the same problems being sent out again.

For now, I’ve moved my printing over to 4OVER. I understand that 4OVER owns Zoos and that they may even share the same facility, though I’m not sure if the equipment is the same. So far, every order I’ve received from 4OVER has been excellent.

I’ve been a loyal customer for more than two decades and would genuinely like to see Zoos return to the level of quality and consistency that originally earned my business. Please get these issues addressed.