Bought a bathroom mirror shaving cabinet online. Everything was so easy. Mirror was delivered promptly with no issues. Very happy with the product. It’s beautiful. Communication with one of their agen... Toon meer
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Lees wat reviewers zeggen
★★★★★ Excellent customer service , fast delivery and very prompt response. We purchased three pendant lights, and unfortunately one arrived with a crack in the glass shade. However, I was ve... Toon meer
Got a mirrored shaving cabinet the quality is very good and pricing reasonable. Fast shipping and well packaged. One plus is it has a built in recessed groove with diffuser so you can buy your own LE... Toon meer
Only giving one star because I've been bombarded with automated marketing emails from Zure – begging for a review – ever since I made a purchase back in November. I understand one, two, even three ema... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Zure offers a variety of high quality modern and contemporary bathware, tapware, and kitchenware to give your home what it deserves.
Contactgegevens
Suite 3.01 32 Delhi Rd, 2113, Sydney, Australië
- 02 9000 1811
- info@zure.com.au
- zure.com.au
4,3
Uitstekend
247 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
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Zure has quality products with great…
Zure has quality products with great service Thanks Matt
1 september 2022
Antwoord van Zure
Thanks Matt, we appreciate that.
Antwoord van Zure
That's great to hear, we're glad you're happy with your shaving cabinet :)
Not worth the risk
If I could give 0 stars I would. Still have no idea when my item will arrive. I have no information on the latest Re-dispatched date. Not worth the risk the rug I purchased for the opening of my shop worth over $600 is still somewhere in the system and my shop opened 2 weeks ago. Have spoken to someone on the phone was told it was sorted out but that was last week and nothing since.
23 augustus 2022
Antwoord van Zure
Hi Jodie,
We do apologise for the mix up with this order. We're really glad we got it to you in the end. All the best.
Good service
Good value and my order arrived promptly. One of the products wasn't suitable so a refund was organised with a slight communication issue on their part but it was resolved quickly.
I would buy from Zure again.
23 augustus 2022
Antwoord van Zure
Hey there, we're glad to hear you enjoyed your experience with us! We are always trying to improve our communication so we appreciate the feedback.
Really beautiful bathroom vanity that…
Really beautiful bathroom vanity that was delivered really quickly and well packaged. Would definitely purchase from again.
22 augustus 2022
Antwoord van Zure
Amazing :) We're so happy to hear that!
Zure were exceptional
Zure were exceptional, we had one out of stock item and they were quick to let us know and keep us updated. From the get go communication was exceptional.
16 augustus 2022
Antwoord van Zure
Thank you! We really appreciate your feedback :)
Antwoord van Zure
Thank you for your feedback, we continually expand our range and hope to bring more products that you'll love soon!
Quick and efficient
After ordering from Zure goods are despatched immediately. It’s one of the quickest I’ve experienced of online ordering. I ordered a walk hung vanity and bathroom mirror cabinet - both good quality.
20 juli 2022
Antwoord van Zure
Fast affordable luxury is always our goal so we're very glad to hear that!
Everything went well
Everything went well, was simple and straightforward.
Delivered without a hitch.
Thank you.
19 juli 2022
Antwoord van Zure
Fantastic, thanks for the feedback :)
Antwoord van Zure
Amazing, thank you for the kind words and we hope to have you back again soon :)
Quick delivery and reasonably priced
I ordered a wall hung vanity (without a counter top) and bathroom mirror cabinet. Zure was extremely quick with its delivery time. Both items were true to delivery times. The vanity is well made for a prefabricated cabinet and reasonably priced at EOY sales.
11 juli 2022
Quick delivery
6 juli 2022
Good range and fast delivery.
23 juni 2022
Product OK, experience poor
To be fair the product is OK, however my experience was poor. Initially advertised for $70 cheaper (the reason I chose) when I went to purchase the site said deal had expired. I ordered and a fortnight later a Startrack driver in NSW rang asking where my street was...the delivery address was QLD! Meanwhile a box from a charity was delivered to me instead so 3 weeks later than expected and two attempts I finally had two very battered boxes but thankfully not damaged units. Now they sit waiting as my tradesman had to move onto other jobs.
15 juni 2022
Antwoord van Zure
Hi Jasmine,
We are upset to hear that you had a poor experience with the sale advertisement and delivery issues.
Generally, we do state on our website when sales for our products start and end which we urge people to keep in mind when seeing our sales, though unfortunately it seems that you saw or expected this same sale price after it had already expired.
If you have more details on this to show that this was a technical error or issue from our end that needs fixing I would like to hear more so we can address this, so if you'd like to email us at info@zure.com.au we will investigate this further.
We do also have a support contact team who can help you clarify prices in the future and make sure that doesn't happen again.
As for the delivery, regrettably this was a Startrack issue which we have followed up on numerous occasions to ensure that there are no further issues with delivery addresses.
We really appreciate your feedback and hope you enjoy the product you received.
Kind regards,
Team Zure
Outstanding customer service
Outstanding customer service, absolutely brilliant. Great products. Would recommend 100 per cent!
10 juni 2022
No fuss perfection
Arrived swiftly, beautifully packed and a high quality item. Perfect and no fuss!
8 juni 2022
Ordered an arched shaving cabinet- it’s…
Ordered an arched shaving cabinet- it’s great. Good quality and very fast shipping compared to other bathroom retailers
19 mei 2022
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