Bought a bathroom mirror shaving cabinet online. Everything was so easy. Mirror was delivered promptly with no issues. Very happy with the product. It’s beautiful. Communication with one of their agen... Toon meer
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Lees wat reviewers zeggen
★★★★★ Excellent customer service , fast delivery and very prompt response. We purchased three pendant lights, and unfortunately one arrived with a crack in the glass shade. However, I was ve... Toon meer
Got a mirrored shaving cabinet the quality is very good and pricing reasonable. Fast shipping and well packaged. One plus is it has a built in recessed groove with diffuser so you can buy your own LE... Toon meer
Only giving one star because I've been bombarded with automated marketing emails from Zure – begging for a review – ever since I made a purchase back in November. I understand one, two, even three ema... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Zure offers a variety of high quality modern and contemporary bathware, tapware, and kitchenware to give your home what it deserves.
Contactgegevens
Suite 3.01 32 Delhi Rd, 2113, Sydney, Australië
- 02 9000 1811
- info@zure.com.au
- zure.com.au
4,3
Uitstekend
247 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent communication regardless of…
Excellent communication regardless of night, day or weekend. Always reply in a timely manner. Very well packaged and prompt postage. Would highly recommend.
22 december 2021
While I haven't opened the packages as…
While I haven't opened the packages as yet, they were delivered very quickly.
20 december 2021
Great service and product.
19 december 2021
Very easy to deal with and organised an…
Very easy to deal with and organised an easy pick up for me. Great customer service.
9 december 2021
Thank you for great service and quick…
Thank you for great service and quick delivery
Will definitely buy more products from you
7 december 2021
The pool hinges still have not arrived
30 november 2021
Antwoord van Zure
Hi Jim,
Sincere apologies that you have not yet received your order. However, due to an error on the tracking portal, your orders appears to have been delivered to your shipping address. We are now organising a replacement to be sent for you and will be in touch with a new tracking number shortly.
Customers are always encouraged to track the progress of their order delivery. If for any reason you don’t receive delivery in a timely fashion, it is best to get in touch with us on info@zure.com.au to raise an enquiry with our customer service who can help you locate your order and provide ETA for the delivery.
However, in this instance since we did not hear from you & since the item appeared to be delivered, we were unaware of the issue at hand.
Our team is always happy to help resolve issues that customers raise & are always open to two-way communication with our customers.
Please feel free to reach out to us with any inquiries at any time :)
Very good response and god quality…
Very good response and god quality products. Always recommended by us.
15 november 2021
Good shopping experience
Good shopping experience as I was looking for a bathroom cabinet that was not the regular box shape. The cabinet is a good quality build, except for the small dowl joins to attach the left and right parts of the circle mirror. We will have to use lots of strong glue to make sure they don't fall off. The cabinet is a great size. It's going to look great in our new ensuite. Delivery quick and tracked.
13 november 2021
Mirror ordered was out of stock
Mirror ordered was out of stock, so I understood there would be a delay. After a few weeks, I followed up with a email to see where things were. The office was very helpful, and continued to update me on estimated times. The delivery guys seemed to take a while, but the mirror was delivered without problem. Nice product, not yet installed but will review again then.
28 oktober 2021
The cabinets seems good
The cabinets seems good - solid - haven’t attempted to put it together yet. Delivery was made in good time but the LED lights that were ordered with it were not in the package. There was no delivery docket that might have explained the omission. I haven’t yet heard back from Zure. I’m sure the LEDs will arrive at some point.
21 oktober 2021
Antwoord van Zure
Hi Sally,
Thank you for your review! We’re glad to know that you are happy with the items & the delivery time of your purchase with Zure.
Please be advised that our customer service team has already sent you an update on the LED Light Strips via email. Feel free to reach out to us with any further questions & queries.
Best regards,
Team Zure
Communication was great and mirror…
Communication was great and mirror cabinet is just what I wanted
21 oktober 2021
Very happy thank you
21 oktober 2021
Easy from start to finish
Easy from start to finish, i selected my items and they were promptly and safely shipped to me. Many Thanks.
13 oktober 2021
Ordered my vanity and around a few days…
Ordered my vanity and around a few days after. Great service Recommend 100 per cent
13 september 2021
The process for ordering and the final…
The process for ordering and the final delivery were very pleasing.
The deivery was spot on for having the sink arrive in time for the installation.
8 september 2021
Service was excellent
Service was excellent, speedy reply to questions about product. Delivery was also fast. Product still in box, awaiting kitchen refurbishment.
6 september 2021
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