I dealt with Nick and its my first time dealing with anything to do with pools. This guy was absolutely quality. Any question I asked, even if I did think it was silly, was answered straight away and... Toon meer
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Lees wat reviewers zeggen
Excellent advice, fantastic customer care and after sales care. We bought a robot for our small pool. When it broke down after 1 months, they arranged a replacement directly via their supplier.
Excellent customer service from 123pools.co.uk. Friendly, incredibly responsive, with super-fast dispatch and delivery. They genuinely seem to have a customer-comes-first culture, which is refreshing.... Toon meer
Having no experience with heat pumps or knowing what to choose, I found the team at 123 Pools incredibly helpful and patient. They answered all my questions over WhatsApp, which was so much easier tha... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Intex Specialists We have a long standing relationship in supplying Intex swimming pools. From inflatable to rectangular to metal frame pools, we have the UK's widest online range dedicated to these manufacturers.
Contactgegevens
123 Pools - 12 Old Mill Road, TQ2 6AU, Torquay, Verenigd Koninkrijk
- sales@123pools.co.uk
- 123pools.co.uk
4,8
Uitstekend
273 reviews
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Sales advice and after sales support has been exceptional.
I bought a heat pump and from 123pools and I’m into my 3rd season. Before I bought, I had telephone and chat exchange that really helped demystify the process. They advised on power and bypass kits etc. The first pump was a bit damaged inside the box. No problem, changed within days. I had an error this season and the team talked me through some self diagnosis very patiently, eventually booking a service for me which was needed for a broken flow switch. Engineer arrived within 3 days. All covered under normal warranty. Couldn’t ask for more.
30 april 2025
Review zonder uitnodiging
Very quick and clear communication.
Very quick and clear communication.
Fast delivery too 👍
23 december 2024
Grate customer service friendly and…
Grate customer service friendly and fast delivery even the delivery driver was friendly
8 november 2024
Amazing service!
The ordering and delivery process was very user friendly and we were kept updated every step of the way, highly recommend 123!
9 oktober 2024
Prompt delivery
Prompt delivery. Didn’t get along with downloading an app just to check my delivery though. But happy with everything else
30 september 2024
Fast delivery excellent customer service
The unit arrived well packaged and on time. The customer service and online help was absolutely marvellous the people I contacted were very helpful and understanding and helped me expedite the extra items I needed to complete my set up and despatched fast so as to get me up and running as soon as possible. I can not recommend them highly enough for product quality and ongoing support. Thank you so much.
19 september 2024
I purchased a new Hot tub for my little…
I purchased a new Hot tub for my little boy, from ordering to receiving it. It was a little over 25hrs total!! I will definitely recommend this company and use myself again in the future.
17 september 2024
Seamless transaction
Seamless transaction. Arrived within 3 days after ordering. Very sturdy and good quality hot tub. Easily fit 4 adults or 6 children comfortability.very happy with my purchase. Would highly recommend this company to anyone looking to purchase a hot tub.
9 september 2024
Excellent service and great prices
Excellent service and great prices. When I had an issue with a part, Nick shipped a replacement at no cost to me immediately, brilliant!
20 september 2024
Review zonder uitnodiging
Brilliant service
2 september 2024
Friendly service and quick delivery
The heat pump I purchased ended up being out of stock, but the company contacted me quickly to tell me and were very helpful in recommending alternatives. The delivery was very quick and easy to change dates.
20 augustus 2024
Very good product at good price
Very good product at good price, got lots of technical advise when Installing with instant reply’s, good company to deal with and aftercare, definitely would use again
26 juli 2024
Great products
Great products, simply fantastic service from Claire, couldn't have asked for more. Thank you.
25 juli 2024
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