Para depositar basta alguns cliques e alguns segundos! E para sacar? Burocracias, verificação KYC, tempo de espera que já está chegando perto de 24 horas e não obtive nenhum retorno. O saque... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
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USER: aetanuccio da un mese provo a prelevare ma continuano a chiedere documenti che puntualmente gli mando e in tutta risposta ne chiedono altri. inviati: documento di identita, selfi con document... Toon meer
Bedrijf heeft geantwoord
Great app. I really enjoy the World Cup 26 with their platform. Lots of betting options, odds are good, and support is pleasant. It is nice that you can play casino games while being on the sports s... Toon meer
Bedrijf heeft geantwoord
It's been day two without any response my money it's still pending chat support tells me about different departments and no concrete answer I'll up date everyday until I get my money
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We provide online sports betting across a wide range of popular sports, leagues, and live events. Our platform is designed to offer a simple, secure, and user-friendly experience with competitive odds, live betting features, reliable performance, and easy access on both mobile and desktop for players worldwide.
Contactgegevens
Belize
- support@1bet.com
- 1bet.com
1,9
Slecht
3K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 93% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Sensazionale
Ottimo servizio si assiatenza pagamenti veloci, sito bellissimo
20 oktober 2025
Review zonder uitnodiging
Antwoord van 1Bet
Hi Luciano,
Thank you for taking the time to write a review, we appreciate the kind words.
We're always open to receive any kind of feedback, be it positive or negative, as we value the opinion of loyal customers like yourself, so if there's anything else you wish to share, we would love to hear about it.
We wish you lots of fun with your future bets.
Best regards,
The 1bet Team
Antwoord van 1Bet
Hi Piero,
Thank you for taking the time to write a review, we appreciate the kind words.
We're always open to receive any kind of feedback, be it positive or negative, as we value the opinion of loyal customers like yourself, so if there's anything else you wish to share, we would love to hear about it.
We wish you lots of fun with your future bets.
Best regards,
The 1bet Team
Antwoord van 1Bet
Hi Matheus,
Thank you for taking the time to leave another review.
We kindly remind you that we are not able to accept documents that have no address on, or files that do not meet our requirements for authenticity and legibility. Please provide one of the alternative documents our colleauges have asked you for instead.
All that is needed as a proof of your current address, is a document issued within the past 6 months, that contains your full name, residential address, and has a clear issue date. We rely on your cooperation to be able to complete the account security procedure. Thank you!
If you have any questions or need any help, you can always contact our agents in Live chat.
Best regards,
The 1bet Team
Antwoord van 1Bet
Hi Karim,
Thank you for taking the time to write a review, we appreciate the kind words.
We're always open to receive any kind of feedback, be it positive or negative, as we value the opinion of loyal customers like yourself, so if there's anything else you wish to share, we would love to hear about it.
We wish you lots of fun with your future bets.
Best regards,
The 1bet Team
I am a long term customer always…
I am a long term customer always enjoyed my experiences on the site and they deliver everything they say ,rules are clearly written and easy to follow the only reason I wouldn’t give a 5 star rating is because the withdrawal process can be sluggish and could be better especially for loyal customers,I have a withdrawal pending and it’s taking to long but other than that the site is great the best football odds around
7 oktober 2025
Review zonder uitnodiging
Antwoord van 1Bet
Hi Kenneth,
Thank you for taking the time to write a review. We greatly value feedback from loyal customers like yourself.
We appreciate the kind words, as well as the constructive criticism. We strive to do better, and we are working on improving the average withdrawal handling time.
We wish you lots of fun with your future bets.
Best regards,
The 1bet Team
I had trouble withdrawing money
I had trouble withdrawing money, been user for over year and a half now havent had issues withdrawing smaller amounts up to 1k, recently i withdrew 5k, got cancelled after 2 days saying i need to complete rollover which i did. now requested 5k withdrawal again its pending for 4 working days already, no response from payments teams and when i ask on live chat to talk to relevant team nothing is provided.
And i havent tried canceling and redoing it. Just been sitting for 4days now
Will update stars once i get my money, still waiting 4days and no replies and still "withdrawal pending"
Username : Blink1337
withdrawal ID : #101288135510203741
27 september 2025
Review zonder uitnodiging
Antwoord van 1Bet
Hi Marko,
Thank you for taking the time to leave a review.
You're a loyal customer and we appreciate having you on our platform. Your feedback is important for us, so we want to clear up any misunderstandings about your withdrawal.
We're glad to inform you that the 5,000 € have been approved from our side today. The reason for the small delay is that the withdrawal amount exceeded the weekly limits, as you also had other winnings paid out within the last 7 days.
We wish you lots of fun with your future bets.
Best regards,
The 1bet Team
Once again they have scammed me
Once again they have scammed me .
Avoid avoid avoid better sites out there like Midnite!
No cash back given in weeks when I have lost thousands say my winnings were more and it’s not possible i have had 15,000 in deposits and 0 withdrawals some VIP customer apparently I am
29 september 2025
Review zonder uitnodiging
Antwoord van 1Bet
Hi Rebecca,
Thank you for taking the time to leave a review.
Please make sure that you are familiar with the rules of the cashback promotions. It's awarded based on your net losses since the start of the promotional period. You've had great winnings on the 21st and 25th of August, and we can't compensate you for reinvesting part of your profit back. The cashback will always be there for you when your losses outweigh the winnings.
We encourage you to take a look at the current deposit offers and reload bonuses by navigating to the My Promotions section in your account.
We wish you lots of fun with your future bets.
Best regards,
The 1bet Team
Scammers
My username SEGEMANNN
I was playing on 1bet, and after playing at the casino and betting on sports, my balance became 340 euros. In August, I sent a withdrawal request for the first time. After that, they asked me for another confirmation of the address, as well as a photo of another document (they didn't like my ID for something)... I sent them a photo of my passport and other proof of address. They didn't like it again and asked for a notarized copy of my passport. I consulted with a lawyer and found out that they do not have the right to request this document because it does not comply with their own KYC policy!!! In this regard, I emailed them and demanded to withdraw the money. Then they started requesting selfies with my ID in my hands. Every day they asked for a new selfie. I sent them 4 different selfies in a few days and after that they wrote that my account was closed and the withdrawal was rejected. I will now write a complaint to the Anjouan Gaming Control board. And I want everyone to know that they are scammers.
29 september 2025
Review zonder uitnodiging
disgusting service
my username is Junioro . I requested a change to the email address on my account on September 9th. I immediately sent a request to their email address with a photo of my ID so they could be sure the account belonged to me. Since then, they still haven't changed the email address on my account. This is the worst service of all the bookmakers I've ever played with. Because of this, I can't withdraw money from my account.
25 september 2025
Review zonder uitnodiging
Antwoord van 1Bet
Hi Seaview,
Thank you for taking the time to share your feedback with us.
Please respond to the Email our colleagues from the KYC team have sent you, with the required documents, and they will be able to assist you further.
Thank you for the cooperation in advance.
Best regards,
The 1bet Team
Piattaforma ottima, disponibili, rapidi pagamenti
Piattaforma ottima, live chat sempre disponibile, un po’ incasinati con i prelievi perché chiedono tanti documenti ma comunque è fattibile senza problemi.
Ancora aspettando il prelievo di stamattina, aggiornerò la recensione quando avrò ricevuto la somma. So le tempistiche giocando anche su altre piattaforme dunque aggiornerò a breve.
Aggiornamento 24/09: a 24 ore dalla richiesta risulta APPROVATA! SOLDI ARRIVATI SUL CONTO.
23 september 2025
Review zonder uitnodiging
Antwoord van 1Bet
Hi Alin,
Thank you for taking the time to leave a review.
We understand how excited you are to receive your winnings! Please kindly note that the verification procedure is a mandatory step, necessary for your account security. Thank you for cooperating with our colleagues by providing documents that meet our requirements for authenticity and legibility.
We're also glad to see that your withdrawal has been approved already. You should receive the money in your bank account very soon, depending on your bank's policy, if you haven't already.
We're always open to receive any kind of feedback, be it positive or negative, as we value the opinion of our customers, so if there's anything you wish to share, we would love to hear about it.
We wish you lots of fun with your future bets.
Best regards,
The 1bet Team
Its been more than 15 hours u havent…
Its been more than 15 hours i havent received my withdrawal. Kindly help me. Ajaypal07 is username and this is the transaction id #101288135510143375
13 september 2025
Review zonder uitnodiging
NON PAGANO
NON PAGANO! prelevano subito i soldi ma poi per riceverli chiedono il mondo! documenti, bollette , estratti conto bancari e della carta. Comportamento illegale poichè viene violata totalmente la privacy.
NON GIOCATE!
8 september 2025
Review zonder uitnodiging
Antwoord van 1Bet
Hi Terry,
Thank you for being our customer and for taking the time to leave us an honest review!
We completely understand how you feel and that you're so excited to enjoy your winnings as soon as possible! The verification procedure is a mandatory step, necessary for your account security. Please be patient and cooperate with our colleagues as they guide you through the process.
We wish you lots of fun with your bets.
Best regards,
The 1bet Team
PROBLEMA MED UTTAK
Hei…
Jeg har forsøkt å komme i kontakt med LiveChat i over 14 timer. Står 10 foran i køen, så blir det 0, men da går den rett opp til nytt antall. Eksempel 6 foran i køen. Forsøkt gjøre uttak, ikke fått noe godkjent. Står fortsatt som «VENTER». Forsøkt sende Mail uten svar, virker som ingen er mulig få tak i..
Brukernavn: mathias00
2 september 2025
Review zonder uitnodiging
Antwoord van 1Bet
Hi Mathias,
Thank you for providing us with your username.
We completely understand how you feel and that you're so excited to enjoy your winnings as soon as possible! We see that your withdrawal request has now been approved from our side, within the normal time-frame. Thank you for your patience and cooperation with the verification procedure.
We wish you lots of fun with your future bets.
Best regards,
The 1bet Team
Inizialmente ti contattano per darti…
Sono jexs90.. Inizialmente ti contattano per darti giri gratis e invogliarti a giocare, poi spariscono! Elena è un mese che non risponde! Pessimi!
29 augustus 2025
Review zonder uitnodiging
Antwoord van 1Bet
Hi Jessica,
Thank you for being our loyal customer and for taking the time to write a review.
We see that you have already received a message from our colleagues today, as well as a nice bonus!
If you're more active on the platform, you have the chance to reach the Bronze VIP level, and enjoy even better rewards.
We wish you lots of fun with your future bets.
Best regards,
The 1bet Team
Bisher keine Auszahlung!
Wann wird meine Auszahlung in Höhe von 735€ endlich bearbeitet?
#101288135510020420 (adriantk99)
Ich habe mehrfach Unterlagen zur Verifizierung (Kontobestätigungen etc.) eingereicht. Die Auszahlung ist immer noch ausstehend. Ich habe Sorgen um mein Geld. So viel Geld eingezahlt.. sehr oft verloren .. endlich mal gewonnen!
Wenn das Geld ausgezahlt wurde, werde ich die Bewertung anpassen.
16 augustus 2025
Review zonder uitnodiging
Antwoord van 1Bet
Hi Adrian,
Thank you for taking the time to leave a review.
Congratulations on the nice winnings, keep it up! Your withdrawal request has already been approved from our side on Sunday. Please note that bank transfers may take a few business days to reach you, depending on your bank. You should receive the money in your account very soon, if you haven't already.
We wish you lots of fun with your future bets.
Best regards,
The 1bet Team
1 bet est un site vraiment d’ar’aque
1 bet est un site vraiment d’ar’aque, impossible de faire un retrait, j’ai fait un dépôt par carte visa et je peux pas retirer par visa, car il ne mette l’option visa pour les retrait ,et quand tu va écrire au service client ,impossible de les joindre tu reste en file d’attente jusqu’a 0 et après ce remonte a 14 personne en attente, ils te font tourner en rond
15 augustus 2025
Review zonder uitnodiging
Antwoord van 1Bet
Hi Jean-Noel,
Thank you for taking the time to leave us a review.
Please choose one of the available withdrawal options to open your withdrawal request and our colleagues will revise it as soon as they can. They will reach out to you in case they need any additional documents, so please check your messages regularly.
Thank you in advance for your cooperation!
Best regards,
The 1bet Team
They don't withdraw money. SCAM!
Completely scammers
My username: PSGLOVE
I was replenishing my account with cryptocurrency, but when it came to withdrawing funds, only 2 withdrawal methods became available to me - mifinity and muchbetter. I cannot register mifinity and muchbetter in my country. 1bet specifically removed the withdrawal of cryptocurrency for me so that I could not withdraw my winnings. I have won over 100 euros in casinos and 100 euros in sports betting. But I can't withdraw my money. I've written to them in support several times, but they don't do anything. A few days later, their consultant in the online chat said: "I see that this is the method you requested to add, and this is the official information we received from our specialized department." Then they respond that they will not add the cryptocurrency withdrawal method!!! Then they added a withdrawal method for me to the Skrill wallet. I created 2 withdrawals to my Skrill wallet, but they did not withdraw my winnings again. Both withdrawals were cancelled. This is a complete scam. I will file a complaint with Anjouan. I can't withdraw my money for more than 3 weeks.
10 augustus 2025
Review zonder uitnodiging
Antwoord van 1Bet
Hi Denn,
We appreciate you taking the time to leave us a review.
We are happy to have you on our platform, and we hope that you will continue enjoying our services. We completely understand how you feel and that you're so excited to enjoy your winnings as soon as possible! Please be patient and allow the necessary time-frame necessary for our colleagues to revise your current withdrawal request.
The payment methods available for deposits and withdrawals are not always the same, so we advise you to choose one of the five other options available for you. If you have any questions in this regard, you can always contact our agents in Live chat.
We wish you lots of fun with your bets!
Best regards,
The 1bet Team
WITHDRAWAL PENDING !
I have been waiting for my withdrawal for a very very long time. This is the 2nd day and I have no other money. Please help me sort this out. My nickname is dangelo69. Transaction id: #101288135509986208
9 augustus 2025
Review zonder uitnodiging
Antwoord van 1Bet
Hi D'angelo,
We appreciate you taking the time to leave us a review.
We are happy to have you on our platform, and we hope that you will continue enjoying our services. Please make sure that you are familiar with our Terms & Conditions for payouts. If you have any questions in this regard, you can always contact our agents in Live chat. Once you complete the requirements, simply open a new request and our colleagues will revise it as soon as they can.
We wish you lots of fun with your bets!
Best regards,
The 1bet Team
don't deposit money here
don't deposit money here, they don't pay out winnings if you win, have had a withdrawal going on now for 4-5 days but nothing happens, they answered me at the beginning in live chat but are not answering anymore, incredibly bad as the site itself is decent. hope I get my money as this is creating economic problems for me
4 augustus 2025
Review zonder uitnodiging
Antwoord van 1Bet
Hi Daniel,
Thank you for being our customer and for taking the time to leave us an honest review.
We completely your excitement to enjoy your great winnings as soon as possible! We have checked the case with the specific request you mentioned and we would like to advise you to be more patient, as cancelling and opening a new request will send it all the way to the back of the queue, as each request is unique.
We also have a great VIP program that offers many benefits to our most loyal players, such as better bonus rewards, higher priority on your withdrawal requests, among other perks.
We wish you lots of fun with your future bets.
Best regards,
The 1bet Team
Will not pay out withdrawals for 5-7…
Will not pay out withdrawals for 5-7 working days easily. Will make special offers which have terrible Ts & Cs which make it difficult to play with. Customer Service awful. Legally no complaint process.
10 juli 2025
Review zonder uitnodiging
Antwoord van 1Bet
Hi James,
Thank you for taking the time to write a review.
We're always open to receive any kind of feedback, be it positive or negative, as we value the opinion of our customers. We kindly ask you to provide us with your username and more details about the specific issues you have experienced. We will do everything possible to address it, so that you can have the best gaming experience on our platform.
Looking forward to hearing from you again.
Best regards,
The 1bet Team
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