3DCrystal.com Reviews 

1.600
TrustScore 5 uit 5

4,8

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Beoordeeld met 5 van de 5 sterren

A dear friend sudden passed away and I wanted to get something personal to give to his grieving mom. She instantly started crying holding it saying she feels like she will always have a piece of him w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

First of all I don’t write many reviews, so let’s give credit where credit is due. I ordered a personalized 3d crystal keychain with picture inside. It was ordered late on a Sunday night, and within... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Seen your product at the Petvalu tradeshow. Absolutely loved the product, the quality and how quickly it can be produced on site. Owners and I are discussing bringing one into our store at some point.... Toon meer

Beoordeeld met 5 van de 5 sterren

I've ordered from 3DCrystal twice now. The first time was easy and straightforward, all done on their very simple to use website and the crystal came out looking incredible. The seco... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Glas-etser

Informatie afkomstig van verschillende externe bronnen

"We want the person who is giving our 3D Crystal as a gift, to be as excited about giving it, as the recipient will be about receiving it. And its my firm belief that when there's sincere, un-compromised focus on such a vision, revolutionary innovation is realized" Riyaz Datoo Founder & CEO


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(1.600)

437 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

such a nice experience

such a nice experience. very friendly people at the booth. also nice chatting with the founder.. i am also a founder.. maybe connection in the future as an add on to my product.

12 augustus 2026
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Antwoord van 3DCrystal.com

Thank you so much for the wonderful feedback! 😊 We’re so glad you had a great experience at our booth and enjoyed meeting our team. It was a pleasure connecting with you, and we’d love to stay in touch and explore any opportunities to work together in the future! 🤝✨

Beoordeeld met 5 van de 5 sterren

Great anniversary gift

The product look ‘s great better than I expected. The delivery was fast.Very happy with my purchase. I recommended it.

10 augustus 2026
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Antwoord van 3DCrystal.com

Thank you so much for your wonderful review! ❤️ We’re thrilled to hear that the crystal exceeded your expectations and arrived quickly. Your recommendation means a lot to us! ✨ We hope you enjoy your beautiful keepsake for years to come.

Beoordeeld met 4 van de 5 sterren

Great Product, Simplify Website

It's a great product and easy to get the picture/cube that you want.

My only issue was ordering the second cube. I was able to add the first to my cart, but there wasn't a "Continue Shopping" option, so I had to figure out how to get back to order the second cube. Plus, I had it sent to a different address than the billing address, and I was a little concerned that they were going to the billing address instead of the shipping address I input.

11 augustus 2026
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Antwoord van 3DCrystal.com

Thank you for sharing your experience and for your helpful feedback! ❤️ We’re so glad you’re happy with the product.

For any ordering questions or issues like this for you future orders , our team is always here to help. We offer 24/7 live chat support, or you can reach us at 1-800-990-4010 or 3d@3dcrystal.com. We’d be happy to assist and make the ordering process as smooth and easy as possible! ✨

Beoordeeld met 5 van de 5 sterren

Quality

Quality, price and the website Is very user friendly.Thank you for taking care of the memories of my loved ones

9 augustus 2026
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Antwoord van 3DCrystal.com

Thank you so much for your kind words! ❤️ We’re truly honored that you trusted us to preserve such precious memories of your loved ones. It means a lot to know you were happy with the quality, value, and overall experience. ✨

Beoordeeld met 2 van de 5 sterren

Disappointing Image Quality

Disappointing Image Quality

I was disappointed with the quality of the finished crystal. The image is mostly white with very little contrast, making the portrait difficult to see clearly. There is also a reflection in the eyeglasses that became quite noticeable and distracting in the finished crystal.

Before ordering, I sent the photo to a 3D Crystal representative through their chat and specifically asked about the image. I was told that the photo was great for the crystal, so I felt comfortable proceeding with the order.

Unfortunately, the finished product does not have the clarity or image quality I expected based on the examples on their website and the reassurance I received from their representative. Had I been advised that the photo might produce a low-contrast image or that the eyeglass reflection would be prominent, I would have selected a different photograph.

For the price, I expected a much better-looking finished product.

6 augustus 2026
Review zonder uitnodiging
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Antwoord van 3DCrystal.com

Hi Dave,

Thank you for taking the time to share your experience. We’re sorry to hear that the image quality of your finished crystal did not meet your expectations, especially after you had reached out to us beforehand to confirm that the photo would be suitable.

We completely understand your concerns regarding the lack of contrast and the reflection visible in the eyeglasses. Our team always aims to create the best possible result from the images provided, but it sounds like the finished piece may have missed the mark in this case.

We’d really appreciate the opportunity to take a closer look. If you could please send your order number and a photo of the finished crystal to 3D@3DCrystal.com, our team can review what happened and see how we can best assist you.

Thank you again for bringing this to our attention.

— From the 3DCrystal Team💎

Beoordeeld met 5 van de 5 sterren

It wasn't too bad ordering

It wasn't too bad ordering. Just had to figure out a few things, new to website. I hope the result is as good as they advertise.

6 augustus 2026
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Antwoord van 3DCrystal.com

Hi Ran,

Thank you for sharing your experience! We're glad to hear that the ordering process went fairly smoothly, especially as a first-time customer navigating our website. We understand that there can be a bit of a learning curve when you're new to the process, and we appreciate you taking the time to work through it.

We hope you're thrilled with the finished crystal once it arrives! We put a lot of care into each piece, and we're excited for you to see the result in person. Thank you for giving us a try!

— The 3DCrystal Team 💎

Beoordeeld met 5 van de 5 sterren

Beautiful product

Beautiful product, wonderful support service. I highly recommend them

6 augustus 2026
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Antwoord van 3DCrystal.com

Hi Janice,

Thank you so much for your kind words and recommendation! We're thrilled to hear that you're happy with both the crystal and the support you received from our team. Providing a beautiful product along with friendly, helpful service is exactly what we strive for.

We truly appreciate your support and recommendation. It means a lot to our entire team!

— The 3DCrystal Team 💎

Beoordeeld met 3 van de 5 sterren

Trying to save money so I looked for a…

Trying to save money so I looked for a discount code but found none so I paid full price. Not impressed.

3 augustus 2026
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Antwoord van 3DCrystal.com

Hello Mark,

We’re sorry to hear you were disappointed. We understand that finding a discount can make a meaningful purchase feel a little easier, and we regret that you weren’t able to find an available code for your order.

Our website actually provides a special discount code when you perform the steps to obtain a 3D preview which would send a code to your email. Nonetheless, we'd like to encourage you to reach out to our team email 3D@3DCrystal.com to obtain a complimentary discount from our team.

We truly appreciate you choosing to order from us, and we’ll take your feedback into consideration as we continue working to provide a better experience for our customers.

— The 3DCrystal Team 💎

Beoordeeld met 5 van de 5 sterren

Would recommend 👌

I have seen this product in person. It is unique and eye catching. A great piece for a special occasion or tribute. I was able to receive an additional discount from customer service which was greatly appreciated.

3 augustus 2026
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Antwoord van 3DCrystal.com

Hello Teresa,

Thank you so much for your wonderful review! We're delighted to hear that you've seen our product in person and found it to be unique and eye-catching. We love knowing that our crystals can make such a special addition to an important occasion or serve as a meaningful tribute.

We're also glad our customer service team was able to help with an additional discount. We truly appreciate you choosing us and hope your crystal makes the occasion even more memorable!

— The 3DCrystal Team 💎

Beoordeeld met 5 van de 5 sterren

Second Purchase

This is my second purchase as a gift. The first was for my youngest son, this one is for my eldest son. The first is loved, and expect the second to be loved as well.

1 augustus 2026
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Antwoord van 3DCrystal.com

Hello Claudia,

Thank you so much for coming back to us for a second purchase! It means a lot to know that your first crystal was so well loved, and we're honored that you chose us again for your eldest son. We hope this next gift is just as meaningful and brings him the same joy as the first!

We truly appreciate your continued support and trust in us. We hope your son absolutely loves his crystal!

— The 3DCrystal Team 💎

Beoordeeld met 5 van de 5 sterren

Review

Consistent quality of the product.

28 juli 2026
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Antwoord van 3DCrystal.com

Thank you for your feedback! It means a lot to know you've had a consistently positive experience with our products. We appreciate your support and hope to create something special for you again soon!

Beoordeeld met 5 van de 5 sterren

World's Greatest Boss 3d plaque

From the very first email to Kat to the delivered via FedEx, every single step was easy and she clearly has done this before. It shows with her dedication and her ability to see my vision. Placed my order thursday July 30th and bam delivered today, 1 day later. The product is so beautiful and truly breathtaking. 5 🌟 🤩 thank you Kat!

30 juli 2026
Review zonder uitnodiging
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Antwoord van 3DCrystal.com

Thank you so much for your incredible 5-star review! We're absolutely thrilled that your experience exceeded your expectations from start to finish. Kat will be so happy to hear your kind words—we'll be sure to share them with her. It was our pleasure to bring your vision to life, and we hope your World's Greatest Boss plaque is treasured for years to come!

Beoordeeld met 5 van de 5 sterren

a beautiful keepsake for our family

i ordered the wide rectangle to capture a family photo, and it turned out even better than I could have hoped for. the photos and videos online really don’t do it justice, seeing it in person is a completely different experience. the quality and craftsmanship are amazing, and you can tell a lot of care went into creating it. we now have it displayed in our living room, and everyone who sees it asks about it. i would definitely recommend it to anyone looking for a unique gift or a way to preserve a special memory.

4 juli 2026
Review zonder uitnodiging
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Antwoord van 3DCrystal.com

Hi,

Thank you so much for your kind review!

We’re so glad you love your Wide Rectangle crystal and that it has become a beautiful part of your home. It means a lot to know that we helped turn your family photo into a special keepsake.

Thank you for choosing us! ✨

Beoordeeld met 5 van de 5 sterren

It really looks lovely 🥰 thank you my…

It really looks lovely 🥰 thank you my lady will love it on her birthday 🎂

23 juli 2026
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Antwoord van 3DCrystal.com

Hi,

Thank you so much for your wonderful message!

We’re thrilled that you love the design. We hope it brings a big smile on her special day and becomes a beautiful keepsake to treasure.

-3DCrystal 💎

Beoordeeld met 4 van de 5 sterren

Excited to memorialize a very special pet.

Excited to memorialize a very special cat in out lives that passed far too young. This type of memorial has been used by us for another pet and it is a timeless tribute to out pets.
Uploading the picture and determining how it is to be displyed as well as adding text couldn't be simpler.
However, none of the discount codes sent to me for this order worked, but we ordered the crystal anyway.

25 juli 2026
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Antwoord van 3DCrystal.com

Hello Steve,

Thank you so much for sharing your heartfelt experience with us. We're truly sorry for the loss of your beloved cat. Losing a cherished pet far too soon is never easy, and we're honored that you've chosen one of our crystals once again to create a lasting tribute. Knowing that our memorials have become a meaningful way to remember your pets means more to us than words can express.

We're also delighted to hear that uploading your photo, customizing the design, and adding text was a simple and seamless process. We do apologize, however, that the discount codes you received didn't work as expected. We appreciate you letting us know, and we're especially grateful that you chose to place your order despite the inconvenience. Thank you for your trust and support—we hope your new crystal brings comfort and preserves those precious memories for years to come.

— The 3DCrystal Team 💎

Beoordeeld met 5 van de 5 sterren

The process was easy and fast

The process was easy and fast. Made a mistake on on text engraving called in got it fixed, no hassle

22 juli 2026
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Antwoord van 3DCrystal.com

Hello Robert,

Thank you for your wonderful review! We're so glad to hear that you found the ordering process easy and fast. It's also great to know that when you noticed a mistake with the text engraving, our team was able to get it corrected quickly and without any hassle.

We truly appreciate your feedback and are grateful for the opportunity to help ensure your order was just right. Thank you for choosing us, and we hope you enjoy your personalized crystal!

— The 3DCrystal Team 💎

Beoordeeld met 5 van de 5 sterren

How easy it was to use the program to…

How easy it was to use the program to order

22 juli 2026
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Antwoord van 3DCrystal.com

Thank you for your feedback! We’re glad to hear that you found our ordering process easy to use. We appreciate you taking the time to share your experience and hope you enjoy your crystal!

- 3DCrystal 💎

Beoordeeld met 5 van de 5 sterren

The team at 3D Crystal were great from…

The team at 3D Crystal were great from the beginning to the end of the process. The product turned out beautifully and was worth the investment. It is a gift for our builder with an image of the home they built for us. It is spectacular. It was also done in record time. Thank you team.

15 juli 2026
Review zonder uitnodiging
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Antwoord van 3DCrystal.com

Thank you for your amazing review! We’re so happy to hear that you enjoyed working with our team and loved the final result.

We’re honored to be part of such a special gift and appreciate you choosing 3D Crystal to preserve this meaningful memory. Thank you again for your support!

Beoordeeld met 5 van de 5 sterren

excellent website interesting…

excellent website interesting produchts. looking forward to receine it.

15 juli 2026
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Antwoord van 3DCrystal.com

Thank you for your wonderful feedback! We’re so happy to hear that you enjoyed exploring our website and found our products interesting. We’re excited for you to receive your crystal and hope it exceeds your expectations.

Thank you for choosing 3D Crystal! 💎

Beoordeeld met 5 van de 5 sterren

3d crystal had always made great…

3d crystal had always made great products and shipped quickly. No complaints ive ordered from here a few times.

11 juli 2026
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Antwoord van 3DCrystal.com

Thank you for your continued support and for taking the time to share your experience! We're so pleased to know that you’ve had positive experiences with our products. We look forward to serving you again soon.

- 3dcrystal team 💎

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