A dear friend sudden passed away and I wanted to get something personal to give to his grieving mom. She instantly started crying holding it saying she feels like she will always have a piece of him w... Toon meer
Bedrijf heeft geantwoord
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A dear friend sudden passed away and I wanted to get something personal to give to his grieving mom. She instantly started crying holding it saying she feels like she will always have a piece of him w... Toon meer
Bedrijf heeft geantwoord
First of all I don’t write many reviews, so let’s give credit where credit is due. I ordered a personalized 3d crystal keychain with picture inside. It was ordered late on a Sunday night, and within... Toon meer
Bedrijf heeft geantwoord
Seen your product at the Petvalu tradeshow. Absolutely loved the product, the quality and how quickly it can be produced on site. Owners and I are discussing bringing one into our store at some point.... Toon meer
I've ordered from 3DCrystal twice now. The first time was easy and straightforward, all done on their very simple to use website and the crystal came out looking incredible. The seco... Toon meer
Bedrijf heeft geantwoord
"We want the person who is giving our 3D Crystal as a gift, to be as excited about giving it, as the recipient will be about receiving it. And its my firm belief that when there's sincere, un-compromised focus on such a vision, revolutionary innovation is realized" Riyaz Datoo Founder & CEO
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Totally exceeded my expectations,
Dealing with Kat was a 10/10 experience
Thanks
Franco

Antwoord van 3DCrystal.com
I received the crystal as a gift from a very dear friend of myself and my late wife whom I lost last year. The image of her and myself in the crystal is superb. When illuminated I feel she is sitting alongside me and it is one of the most thoughtful gifts I have ever received.

Antwoord van 3DCrystal.com
Jason in customer service took care of the issue I had with kindness ,caring, and a real show of wanting to help.When we need another crystal we are ordering from you. THANK YOU for everything . Lonny Fleischer

Antwoord van 3DCrystal.com
Excellent support answered all my queries, would definitely recommend, BRILLIANT 👏

Antwoord van 3DCrystal.com

Antwoord van 3DCrystal.com
This is my 5th time ordering from 3D Crystal. They create amazing keepsakes! Would definitely recommend them to everyone!

Antwoord van 3DCrystal.com
Beautiful item , would recommend to anyone looking for great gift

Antwoord van 3DCrystal.com
KAT WAS SO HELPFUL AND WALKED ME THROUGH THE WHOLE PROCESS OF THE ORDER AND HELPED ME AS I UPLOADED THE PHOTO. THANK YOU VERY MUCH. I WILL REFER PEOPLE TO THIS WEBSITE. I ORDERED THE 89.00 CRYSTAL BLOCK.

Antwoord van 3DCrystal.com
I can’t begin to say how wonderful my experience has been with this company. It’s been a very long time since any transaction has been so easy with such a satisfying result. Their customer service is BEYOND wonderful. Cannot recommend highly enough.

Antwoord van 3DCrystal.com
Very user friendly web page and configuration. Only took a few minutes to design and customize exactly what I was looking for.

Antwoord van 3DCrystal.com
Just received my two keychains and they look amazing. Kat, the artist who did mine, was fantastic, she emailed regularly and also reached out to see if I'd received my order and to see if I was happy with them.
Absolutely amazing customer service, I will definitely order through 3D Crystal again.

Antwoord van 3DCrystal.com
Our first 3D crystal was of our dog and ordered while on a cruise. We were so happy with it that we decided to order another one of the two of us to celebrate our 25th wedding anniversary. When it arrived, we noticed that there was a fogginess over my husband’s shoulder and up into the crystal. In addition, the base was too small to fit the crystal.
I am averse to conflict and hesitated over a month to contact customer service. By then, I was worried that I would be told I had waited too long and the company would not be able to help me. Boy, was I wrong!
Customer service was SO helpful! They told me that dark colors could be difficult to work with. My husband’s jacket was navy blue. The artist was able to make adjustments so that the fogginess was almost gone and supplied a preview for us to approve, which we did!
In addition, we were able to order one of the other lighted bases, which did fit our crystal, and only pay the difference in price. I will say that it would have been helpful if the dimensions of the bases had been available on the website. We could have chosen the appropriate one at the start.
And there was a bonus! We were prepared to return the original crystal and base but the company said we didn’t need to!
We are quite pleased with our new crystal and lighted base and are thrilled with the customer service we received!

Antwoord van 3DCrystal.com
Service and deliverable time was exceptional! Pearl addressed all my questions very timely and was incredibly helpful throughout the process. Even checking in when I added a light base after suggesting which ones I could use for my design. 10/10 recommend. Quality crystal, quality craftsmanship!

Antwoord van 3DCrystal.com
What a wonderful company to do business with. Their dedication to customer satisfaction is beyond outstanding. They make it possible to shop on line with complete confidence.

Antwoord van 3DCrystal.com

Antwoord van 3DCrystal.com
Really good experience and the price was good. I'd give it a 5 star if the site was more user friendly. When trying to select a picture to view, you do not have an option to see more than one picture and you have to constantly go back and forth through the design process.

Antwoord van 3DCrystal.com
The image in the crystal is exceptional. And shipping was super fast. Received item next day. This is my second time ordering from them and I will forever recommend them.

Antwoord van 3DCrystal.com
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