3DCrystal.com Reviews 

1.600
TrustScore 5 uit 5

4,8

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Beoordeeld met 5 van de 5 sterren

A dear friend sudden passed away and I wanted to get something personal to give to his grieving mom. She instantly started crying holding it saying she feels like she will always have a piece of him w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

First of all I don’t write many reviews, so let’s give credit where credit is due. I ordered a personalized 3d crystal keychain with picture inside. It was ordered late on a Sunday night, and within... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Seen your product at the Petvalu tradeshow. Absolutely loved the product, the quality and how quickly it can be produced on site. Owners and I are discussing bringing one into our store at some point.... Toon meer

Beoordeeld met 5 van de 5 sterren

I've ordered from 3DCrystal twice now. The first time was easy and straightforward, all done on their very simple to use website and the crystal came out looking incredible. The seco... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Glas-etser

Informatie afkomstig van verschillende externe bronnen

"We want the person who is giving our 3D Crystal as a gift, to be as excited about giving it, as the recipient will be about receiving it. And its my firm belief that when there's sincere, un-compromised focus on such a vision, revolutionary innovation is realized" Riyaz Datoo Founder & CEO


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
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4,8

Alle reviews

(1.600)

437 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Totally exceeded my expectations,

Totally exceeded my expectations,
Dealing with Kat was a 10/10 experience

Thanks
Franco

7 juli 2026
Review zonder uitnodiging
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Antwoord van 3DCrystal.com

Hi Franco,

Thank you for the fantastic review! We're so happy to hear everything exceeded your expectations and that Kat made your experience a 10/10.

We truly appreciate your support and hope to create something special for you again in the future!

- 3DCrystal Team 💎

Beoordeeld met 5 van de 5 sterren

Beautiful memory.

I received the crystal as a gift from a very dear friend of myself and my late wife whom I lost last year. The image of her and myself in the crystal is superb. When illuminated I feel she is sitting alongside me and it is one of the most thoughtful gifts I have ever received.

4 juli 2026
Review zonder uitnodiging
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Antwoord van 3DCrystal.com

Hello Sydney,

We're deeply touched by your heartfelt words, and we're truly sorry for the loss of your wife. It means so much to know that your crystal brings you a sense of comfort and helps you feel close to her. Creating meaningful keepsakes like this is at the heart of what we do, and we're honored to have been a small part of preserving such a cherished memory.

We're also grateful to your dear friend for choosing one of our crystals as such a thoughtful gift. Thank you for sharing your experience with us. We wish you comfort and peace, and we're honored that your crystal holds such a special place in your heart.

— The 3DCrystal Team 💎

Beoordeeld met 5 van de 5 sterren

Jason in customer service took care of…

Jason in customer service took care of the issue I had with kindness ,caring, and a real show of wanting to help.When we need another crystal we are ordering from you. THANK YOU for everything . Lonny Fleischer

3 juli 2026
Review zonder uitnodiging
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Antwoord van 3DCrystal.com

Hi Lonny,
Thank you for your thoughtful and generous words. We're delighted to hear that Jason was able to provide the level of care and attention you deserved. Creating a positive experience for every customer is our goal, and it's incredibly rewarding to know we achieved that with you.

We truly look forward to serving you again and creating another crystal you'll treasure.

- 3DCrystal Team 💎

Beoordeeld met 5 van de 5 sterren

Very easy to order

Simple to order, easy instructions

3 juli 2026
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Antwoord van 3DCrystal.com

Hello Stephen,

We're delighted to hear you found the ordering process simple and the instructions easy to follow! We work hard to make creating a personalized crystal as smooth and enjoyable as possible.

Thank you for your wonderful feedback, and we hope you love your crystal!

— The 3DCrystal Team 💎

Beoordeeld met 5 van de 5 sterren
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Antwoord van 3DCrystal.com

Hello Lily,

We're so happy to hear that! Your enthusiasm put a smile on our faces. Thank you for taking the time to leave us such an awesome review. We truly appreciate your support and hope your crystal exceeds your expectations!

— The 3DCrystal Team 💎

Beoordeeld met 5 van de 5 sterren

Excellent support answered all my…

Excellent support answered all my queries, would definitely recommend, BRILLIANT 👏

1 juli 2026
Review zonder uitnodiging
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Antwoord van 3DCrystal.com

Hi Alan,

Your kind words truly mean a lot to us! We're so pleased to hear that our support team was able to answer all of your questions and make your experience a positive one. Knowing you'd recommend us is the highest compliment we could receive. Thank you for your support, and we hope you enjoy your crystal!

— The 3DCrystal Team 💎

Beoordeeld met 4 van de 5 sterren

Was easy personlized and made chechout.

Was easy personlized and made chechout.

30 juni 2026
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Antwoord van 3DCrystal.com

Hello Christian,

We're so glad to hear that you found the personalization process easy and checkout simple! We strive to make creating a meaningful keepsake as smooth and enjoyable as possible, so it's wonderful to know we delivered that smooth experience on the website.

If you ever have the chance to revisit us, we'd love to provide you 1:1 assistance from our team of sales agents and artists to make sure you get the 5 star experience you deserve. 😁

Thank you for choosing us, and we hope your crystal is something you'll treasure for years to come.

— The 3DCrystal Team 💎

Beoordeeld met 5 van de 5 sterren

This is my 5th time ordering from 3D…

This is my 5th time ordering from 3D Crystal. They create amazing keepsakes! Would definitely recommend them to everyone!

10 december 2025
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Antwoord van 3DCrystal.com

Thank you for your amazing support over the years! 💕 It’s wonderful to hear this is your 5th order. We truly appreciate your recommendation and trust in us!

We’re so happy to have you as part of our 3D Crystal family and look forward to creating many more special keepsakes for you. 😊✨

Beoordeeld met 5 van de 5 sterren

KAT WAS SO HELPFUL AND WALKED ME…

KAT WAS SO HELPFUL AND WALKED ME THROUGH THE WHOLE PROCESS OF THE ORDER AND HELPED ME AS I UPLOADED THE PHOTO. THANK YOU VERY MUCH. I WILL REFER PEOPLE TO THIS WEBSITE. I ORDERED THE 89.00 CRYSTAL BLOCK.

26 juni 2026
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Antwoord van 3DCrystal.com

Hello Lupe,

Sounds like you had a fantastic experience with our representative Kat. 😊

We're so glad to hear that Kat was able to guide you through the ordering process and make uploading your photo a smooth experience. Providing friendly, personalized support every step of the way is something we take great pride in, and we'll be sure to share your kind words with Kat. We're confident your crystal block will be a beautiful keepsake!

Thank you for your recommendation and for choosing us to create something meaningful. We truly appreciate your support and hope to have the opportunity to create another special piece for you in the future.

— The 3DCrystal Team 💎

Beoordeeld met 5 van de 5 sterren

Beyond wonderful experience

I can’t begin to say how wonderful my experience has been with this company. It’s been a very long time since any transaction has been so easy with such a satisfying result. Their customer service is BEYOND wonderful. Cannot recommend highly enough.

21 juni 2026
Review zonder uitnodiging
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Antwoord van 3DCrystal.com

Thank you so much for your incredibly kind words!We’re so glad everything was easy and that our team could provide such a positive experience. Your support and recommendation mean a lot to us.

- 3DCrystal Team 💎

Beoordeeld met 5 van de 5 sterren

Very user friendly web page and…

Very user friendly web page and configuration. Only took a few minutes to design and customize exactly what I was looking for.

24 juni 2026
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Antwoord van 3DCrystal.com

We really appreciate your kind feedback! It’s great to know you found the page easy to navigate and that customizing your design was quick and simple.

Thank you for choosing 3DCRYSTAL 💎

Beoordeeld met 5 van de 5 sterren

Just received my two keychains and they…

Just received my two keychains and they look amazing. Kat, the artist who did mine, was fantastic, she emailed regularly and also reached out to see if I'd received my order and to see if I was happy with them.
Absolutely amazing customer service, I will definitely order through 3D Crystal again.

23 juni 2026
Review zonder uitnodiging
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Antwoord van 3DCrystal.com

Thank you so much for your amazing feedback! We’re thrilled you love your keychains and truly appreciate your support. We’ll make sure Kat hears your kind words and look forward to serving you again.

- 3DCrystal Team 💎

Beoordeeld met 5 van de 5 sterren

Repeat experience was excellent!

Our first 3D crystal was of our dog and ordered while on a cruise. We were so happy with it that we decided to order another one of the two of us to celebrate our 25th wedding anniversary. When it arrived, we noticed that there was a fogginess over my husband’s shoulder and up into the crystal. In addition, the base was too small to fit the crystal.

I am averse to conflict and hesitated over a month to contact customer service. By then, I was worried that I would be told I had waited too long and the company would not be able to help me. Boy, was I wrong!

Customer service was SO helpful! They told me that dark colors could be difficult to work with. My husband’s jacket was navy blue. The artist was able to make adjustments so that the fogginess was almost gone and supplied a preview for us to approve, which we did!

In addition, we were able to order one of the other lighted bases, which did fit our crystal, and only pay the difference in price. I will say that it would have been helpful if the dimensions of the bases had been available on the website. We could have chosen the appropriate one at the start.

And there was a bonus! We were prepared to return the original crystal and base but the company said we didn’t need to!

We are quite pleased with our new crystal and lighted base and are thrilled with the customer service we received!

19 juni 2026
Review zonder uitnodiging
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Antwoord van 3DCrystal.com

Thank you so much for sharing your experience! 💙 We're grateful you gave us the opportunity to make things right. It was our pleasure to create a crystal worthy of such a special milestone.

- 3DCrystal Team 💎

Beoordeeld met 5 van de 5 sterren

Lovely service!

Service and deliverable time was exceptional! Pearl addressed all my questions very timely and was incredibly helpful throughout the process. Even checking in when I added a light base after suggesting which ones I could use for my design. 10/10 recommend. Quality crystal, quality craftsmanship!

22 juni 2026
Review zonder uitnodiging
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Antwoord van 3DCrystal.com

Hi Mitchell,

Your feedback means so much to us. We’re delighted to hear that both the turnaround time and the quality of your crystal exceeded your expectations. Pearl will be especially happy to know her assistance made a difference throughout the process. Taking the time to answer questions, provide recommendations, and follow up to ensure everything is just right is exactly the level of service we strive to provide.

Thank you for your kind words about the craftsmanship and for your enthusiastic recommendation. We truly appreciate your support.

— The 3DCrystal Team 💎

Beoordeeld met 5 van de 5 sterren

What a wonderful company to do business…

What a wonderful company to do business with. Their dedication to customer satisfaction is beyond outstanding. They make it possible to shop on line with complete confidence.

20 juni 2026
Review zonder uitnodiging
Logo 3DCrystal.com

Antwoord van 3DCrystal.com

Thank you for your amazing feedback! We're delighted to hear you had such a great experience. Your kind words mean a lot to our team!

- 3DCrystal Team 💎

Beoordeeld met 5 van de 5 sterren

Great experience so far

Great experience so far. I expect delivery this coming week.

20 juni 2026
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Antwoord van 3DCrystal.com

Thank you for your review! We're so glad you've had a great experience so far. We can't wait for you to receive your order—we hope you love it!

- 3DCrystal Team 💎

Beoordeeld met 4 van de 5 sterren

Really good experience and the price…

Really good experience and the price was good. I'd give it a 5 star if the site was more user friendly. When trying to select a picture to view, you do not have an option to see more than one picture and you have to constantly go back and forth through the design process.

17 juni 2026
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Antwoord van 3DCrystal.com

Thank you so much for your feedback! We really appreciate your kind words and your suggestion regarding the website experience — we’ll be sure to pass it along to our team.

If you need any help with selecting or viewing images, our team can also create the previews for you and help you finalize the order to make the process easier.

If you ever need assistance, please feel free to reach out anytime at 3d@3dcrystal.com or call 1-800-990-4010.

Beoordeeld met 5 van de 5 sterren

The image in the crystal is…

The image in the crystal is exceptional. And shipping was super fast. Received item next day. This is my second time ordering from them and I will forever recommend them.

17 juni 2026
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Antwoord van 3DCrystal.com

Thank you for your kind words and for choosing us again! We're thrilled to hear that you were happy with both the crystal and the fast delivery. Your continued support and recommendation mean a lot to our team.

We look forward to creating something special for you again in the future.

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