This is the first time i've used a proxy service to purchase merchandise. Honestly, it was so simple to use the website. I can see the tracking for each item, when it gets to their warehouse and when... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
From a seasoned proxy buyer’s perspective, 8mart.jp offers a more responsive and personal service compared to other similar service providers (for japan goods). Made a few purchases and the whole proc... Toon meer
8mart continues to be very patient and efficient with helping me find and purchase the items I want! The first time I used 8mart was to buy specific anime/game merch that I otherwise could not get her... Toon meer
Bedrijf heeft geantwoord
First time using 8mart, it has been a pleasant experience thus far. While currently 8mart charges 500yen per item, they help to procure and remind sellers, store, check and ship items in good order. I... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over 8mart.jp
Geschreven door het bedrijf
Welcome to 8mart!
We are a Japan proxy shopping service. We purchase items sold in Japan on behalf of customers living overseas and deliver them right to your doorstep! 🚀
Know exactly what you want? Go ahead and send us the link!
Can’t find the exact link of what you want, send us a request and let us help you!
Sign Up For Free
We are a Japan proxy shopping service. We purchase items sold in Japan on behalf of customers living overseas and deliver them right to your doorstep! 🚀
Know exactly what you want? Go ahead and send us the link!
Can’t find the exact link of what you want, send us a request and let us help you!
Contactgegevens
Room 405, Yamato Building 1-6-16 Kanda Izumicho Chiyoda-ku, 101-0024, Tokyo, Japan
- +81-70-4406-5058
- contact@8mart.jp
- 8mart.jp
4,9
Uitstekend
553 reviews
Zo gebruikt dit bedrijf Trustpilot
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Excellent
Very quick with everything and the package was packaged very good and everything was protected will definitely be ordering again
9 juni 2022
My packages came very fast and was very…
My packages came very fast and was very satisfied! Thank you!
8 juni 2022
takes too long to refund
8 juni 2022
Antwoord van 8mart.jp
Hello sally,
Unfortunately, you left a bad review on the different company!
Our business model strongly relies on sellers and a large number of other buyers, so the cancellation rate is higher than other businesses, but we always implement refund procedures promptly on our end.
As explained in the email to you, refunds usually take 5-10 business days, but can take up to 2 months.
However, this is an arrangement between our payment service provider and your bank or credit card company and we are not responsible for it.
Thanks,
The 8mart Team
Great, straightforward service!
Great, straightforward service with fair fees! I ordered 3 items from Mercari, they're small items so I was worried about possible damage but they were packaged very safely! 8mart is now my first choice for Japan proxy shipping and I would absolutely recommend them to others.
1 juni 2022
Great Service used twice by now and the…
Great Service used twice by now and the shipping is A+
1 juni 2022
Great service!
This is my 2nd time using 8mart and I am very satisfied with this service. Shipping and consolidation were fast. Items were packed safely and I received them within 2 weeks! Would definitely use them again
31 mei 2022
Nice service
Nice service. Just wish items were bought faster but everything else is amazing.
30 mei 2022
service used to be very fast but…
service used to be very fast but nowadays it’s starting to get slower and slower so we are unable to claim things that we want fast enough
30 mei 2022
Antwoord van 8mart.jp
Hello ._.,
Thank you very much for your many orders and sparing time to leave a review.
We apologize for the inconvenience this time.
Recently, we have received many orders that are beyond our control and are taking longer than usual.
However, please understand that we have performed tasks within the time schedule we have set, and the sold out of the ordered item strongly depends on the relationship between the seller and the buyers.
In addition, we provide a fast purchase service for a fee, which is used by a certain number of customers, so please consider using it next time.
Thanks,
The 8mart Team
Shipping price too expensive…
Shipping was fast but price was terrible for shipping. $93 to ship a box of shoes.
28 mei 2022
Antwoord van 8mart.jp
Hello Soren,
Thank you very much for your order and spending time to leave a review.
We are sorry to hear that you were not satisfied with our service this time.
Since your review contains misleading information, we would like to leave some supplementary explanations here.
1. He or she attempted dropshipping (reselling method without inventory) for a customer residing in Australia (not authorized by us).
2. Due to his or her miscommunication with the end user, the instructions were changed over and over again. (Furthermore, false information was also included, such as claiming that the end user was his or her relative.)
3. Therefore, we have charged a fee for special requests based on our pricing table clearly stated. (There were multiple special requests, but we waived most of the fees.)
4. The amount he or she claims is in Australian dollars, which also includes the Australian GST at 10% of the item price and shipping fees.
Thanks,
The 8mart Team
The customer service team has quick…
The customer service team has quick response to questions. The packing and shipping were fast as well.
Japan Post doesn't deliver to north America recently. DHL is the "cheapest" option which costs a lot and they charged clearance fee on top of it. The overall shipping cost doesn't justify buying from Japan.
I would suggest to wait until Japan Post is back in service.
27 mei 2022
I'm really glad I discovered 8mart
I'm really glad I discovered 8mart. It's the cheapest and most convenient proxy buying service I have ever used. I like how they would constantly provide updates regarding my order through emails. And when the courier failed to deliver my item, they gave me a heads up before I could even check the tracker. I really appreciate that. I wish they could give buyers an option to ask for pictures of their items though so we can be assured that the right items were sent. That's all. Thank you!
25 mei 2022
Very Good
I was a tad worried at first because my card was declined - turns out it was just because it was an overseas website and my credit card company wanted to make sure it wasn’t stollen - but after that I had a great experience! Cheapest shipping i’ve had on any proxy i’ve used before!
23 mei 2022
Excellent service
Easy process, very fair fees and great customer support. Will continue shopping with 8 mart in the future.
23 mei 2022
Highly trustable!
Item was well packaged and sent promptly, will definitely be using your service again!
22 mei 2022
Highly recommended by seasoned proxy buyer
From a seasoned proxy buyer’s perspective, 8mart.jp offers a more responsive and personal service compared to other similar service providers (for japan goods). Made a few purchases and the whole process is reliable and pleasant. Their request/message response is top-notch; did go through them for advice on item not listed by certain shops and was advised clearly on how to proceed - managed to purchase item in the end. Overall site design is spartan but very functional. A big thank you again!
21 mei 2022
They came in good shape
They came in good shape. All in one piece. I have never did surface maul before so the long 3 month wait was nerve racking but I appreciate them packing them up so nicely.
19 mei 2022
Trusted platform
8Mart.jp has been a good purchasing experience for me. Simple process of purchasing from Japanese stores with no issues. Highly recommended.
19 mei 2022
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