This is the first time i've used a proxy service to purchase merchandise. Honestly, it was so simple to use the website. I can see the tracking for each item, when it gets to their warehouse and when... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
From a seasoned proxy buyer’s perspective, 8mart.jp offers a more responsive and personal service compared to other similar service providers (for japan goods). Made a few purchases and the whole proc... Toon meer
8mart continues to be very patient and efficient with helping me find and purchase the items I want! The first time I used 8mart was to buy specific anime/game merch that I otherwise could not get her... Toon meer
Bedrijf heeft geantwoord
First time using 8mart, it has been a pleasant experience thus far. While currently 8mart charges 500yen per item, they help to procure and remind sellers, store, check and ship items in good order. I... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over 8mart.jp
Geschreven door het bedrijf
Welcome to 8mart!
We are a Japan proxy shopping service. We purchase items sold in Japan on behalf of customers living overseas and deliver them right to your doorstep! 🚀
Know exactly what you want? Go ahead and send us the link!
Can’t find the exact link of what you want, send us a request and let us help you!
Sign Up For Free
We are a Japan proxy shopping service. We purchase items sold in Japan on behalf of customers living overseas and deliver them right to your doorstep! 🚀
Know exactly what you want? Go ahead and send us the link!
Can’t find the exact link of what you want, send us a request and let us help you!
Contactgegevens
Room 405, Yamato Building 1-6-16 Kanda Izumicho Chiyoda-ku, 101-0024, Tokyo, Japan
- +81-70-4406-5058
- contact@8mart.jp
- 8mart.jp
4,9
Uitstekend
553 reviews
Zo gebruikt dit bedrijf Trustpilot
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Era “bueno”
Era “bueno” pero declaran el valor de los productos con su comisión, se tardan en comprar las cosas y ahora aumentaron sus tarifas de compras de 300 a 500 que es muy caro. No podré seguir usándolo, hora de buscar alternativas.
1 juli 2022
As always very satisfied and super easy…
As always very satisfied and super easy to use thank you!
29 juni 2022
Fast Shipping and prices are reasonable
28 juni 2022
Good but expensive
The packaging was great and I was pleased with the service, however not having information about how much my package weighted and not being able to choose options for shipping ended up worsening the experience. Shipping was way too expensive and same courrier charged me a lot for custom procedures services. I liked it but I don't think I will use the service again due to this.
28 juni 2022
Antwoord van 8mart.jp
Hello San,
Thank you very much for your order and sparing time to leave a review.
We apologize for the inconvenience this time.
This time, you requested the cheapest shipping method, so we have done our best to keep shipping fees as low as possible.
However, please understand that shipping fees became expensive as the items you ordered contained a large number of CD Albums, and your parcel became very heavy.
We also understand that import duties issue is very important for EU residents, but please understand that taxes may be incurred as long as we comply with the law.
Thanks,
The 8mart Team
great
the time it took for my item to arrive at the warehouse was quite a bit, but after that the shipping was nice and fast !! will definitely use again
27 juni 2022
first review!
this was my first time using this proxy and i was not disappointed. im very happy to have found another i can use. my stuff came quick and safe after being sent out.
23 juni 2022
This is the second time that I am using…
This is the second time that I am using 8mart.jp. Very well assured of their support and services.
23 juni 2022
Thank you 8mart everything came…
Thank you 8mart everything came perfectly. I totally recommend since the website was easy to use and they packaged well.
22 juni 2022
Thank you so much!
20 juni 2022
Good experience
Good experience and friendly customer service. The only downside is that their purchase will take awhile so if you are rushing for things that might sell out fast, choose other option.
edit: Now their purchases are pretty fast.
18 juni 2022
Review zonder uitnodiging
great service once again
great service once again!
8mart never fail to impress me, item always received in great condition with no damages. Will order again soon!
17 juni 2022
Review zonder uitnodiging
VERY BIG FLAW
Really HOPE they would improve this:
It takes so LONG for them to purchase. Found a super great deal and used 8mart but they did not purchase it on time (it was quite a while). It would really be a great proxy if it doesn't have this problem. They have great customer service from previous experience, able to cancel order on time, provide refund etc. However they take like few hours to purchase just one item on the website >:( This will make many lose out their purchase and feel super disappointed
This is such a huge flaw!! If they fix this it will be the PERFECT proxy website imo! I REALLY DON'T RECOMMEND IF YOU ARE TRYING TO GET AN ITEM ASAP! However if you are sure that the item you want to purchase will still be available after quite a while, I do recommend because of the good service.
16 juni 2022
Review zonder uitnodiging
Antwoord van 8mart.jp
Hello XIU QINGSHAN,
Thank you very much for your sparing time to leave a review.
We apologize for the inconvenience this time.
As we often announce on our website, we have received many orders that are beyond our control recently and are taking longer than usual.
However, please understand that we have performed tasks within the time schedule we have set, and the sold out of the ordered item strongly depends on the relationship between the seller and the buyers.
If you are in a hurry, we strongly recommend you to use another service or make a fast purchase request to us.
Currently, all team members are doing their best to continue to provide high-quality services as before.
Thanks,
The 8mart Team
Very great service
Very great service. Serious proxy with nice options and no hidden fees. I wish they could work with Fedex too but it's okay, maybe one day!
14 juni 2022
amazing proxy
everything was package super securely and i received all of the orders i purchased. items were updated immediately once they arrived at the warehouse unlike other proxy site which i really appreciate.
13 juni 2022
Ive tried purchasing from mercari but…
Ive tried purchasing from mercari but it always goes to sold out even before they secured it. 1st try they refunded me successfully and no special service fee. The 2nd time, I gave them a chance to— maybe they can still be great, but turns out not. I asked them if my order was able purchase since its already sold out on the mercari site but they asked me if im willing to pay for special service fee of 300. AFTER PAYING JUST ONE SECOND I RECEIVED A EMAIL THAT PURCHASE WAS NOT SUCCESSFUL BECAUSE ITS ALREADY SOLD OUT!!!!! UP UNTIL NOW REFUND HASNT BEEN MADE. IM STILL WAITING UNLIKE THE 1ST TIME REFUND IT WAS QUITE QUICK. In conclusion for stress free proxy service dont use 8mart they are scam. No refund and they taken my 300 yen out for “SPECIAL SERVICE FEE” which at 1st transaction was never been made.
13 juni 2022
Review zonder uitnodiging
Antwoord van 8mart.jp
Hello Belle,
There is misleading information in your explanation, so we will leave supplementary explanations here.
Basically, we work within our time schedule, so we request all customers to refrain from sending any sort of reminder messages.
However, when customers agree to pay an additional fee of ¥ 300, we can make fast purchases or check the status of customers' items.
Once you sent us a reminder, we responded specially for free. However, since you sent us reminder messages many times, we explained that a fee of ¥ 300 will be charged for special treatment, and you agreed to pay it.
It is listed on our website, and we obtained your consent via sending a message directly to you, however you violated our rules and left a bad review here.
We are also quick to respond to refund procedures, and the rest is a very common operation between our payment service provider and your credit card company, and we are not responsible for it.
Thanks,
The 8mart Team
8mart used to be so good :(
8mart used to be so good. Now they take a really long time to purchase items, pack items, and ship. By the time they get around to purchasing my requested items, it’s usually sold out. I will be looking for a new proxy soon.
9 juni 2022
Antwoord van 8mart.jp
Hello Shelby L,
Thank you very much for your many orders and sparing time to leave a review.
We apologize for the inconvenience this time.
Recently, we have received many orders that are beyond our control and are taking longer than usual.
However, please understand that we have performed tasks within the time schedule we have set, and the sold out of the ordered item strongly depends on the relationship between the seller and the buyers.
In addition, we provide a fast purchase service for a fee, which is used by a certain number of customers, so please consider using it next time.
Thanks,
The 8mart Team
i am a happy customer
this is the second time i’ve used 8mart to purchase items from mercari jpn and i’m super satisfied with their service! they are relatively quick with processing orders/requests as well as scanning them in when the items arrive at their warehouse. their website interface is fairly easy to navigate and my items arrived packaged super safely! will definitely be using their service again in the future.
9 juni 2022
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