This is the first time i've used a proxy service to purchase merchandise. Honestly, it was so simple to use the website. I can see the tracking for each item, when it gets to their warehouse and when... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
From a seasoned proxy buyer’s perspective, 8mart.jp offers a more responsive and personal service compared to other similar service providers (for japan goods). Made a few purchases and the whole proc... Toon meer
8mart continues to be very patient and efficient with helping me find and purchase the items I want! The first time I used 8mart was to buy specific anime/game merch that I otherwise could not get her... Toon meer
Bedrijf heeft geantwoord
First time using 8mart, it has been a pleasant experience thus far. While currently 8mart charges 500yen per item, they help to procure and remind sellers, store, check and ship items in good order. I... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over 8mart.jp
Geschreven door het bedrijf
Welcome to 8mart!
We are a Japan proxy shopping service. We purchase items sold in Japan on behalf of customers living overseas and deliver them right to your doorstep! 🚀
Know exactly what you want? Go ahead and send us the link!
Can’t find the exact link of what you want, send us a request and let us help you!
Sign Up For Free
We are a Japan proxy shopping service. We purchase items sold in Japan on behalf of customers living overseas and deliver them right to your doorstep! 🚀
Know exactly what you want? Go ahead and send us the link!
Can’t find the exact link of what you want, send us a request and let us help you!
Contactgegevens
Room 405, Yamato Building 1-6-16 Kanda Izumicho Chiyoda-ku, 101-0024, Tokyo, Japan
- +81-70-4406-5058
- contact@8mart.jp
- 8mart.jp
4,9
Uitstekend
553 reviews
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Wouldn’t allow it to ship to different…
Wouldn’t allow it to ship to different address and wouldn’t leave package contactless
4 september 2022
Antwoord van 8mart.jp
Hello Janeth,
Thank you for sparing time to leave a review.
In order to avoid trouble, in principle, we ship to the shipping address entered by the customer when ordering items.
However, of course, there are customers who wish to change their shipping address, so we will provide them with proper instructions on how to change their shipping address or how to implement contactless shipping.
Thank you,
The 8mart Team
Great experience!
This was my first time using 8mart and it was the best experience with a proxy service that i had in a while! I changed proxy service because my old proxy didn’t offer Mercari anymore and their service was going downhill, i definitely do not regret changing to 8mart! The site is easy to use and their service was very fast! Only one downside is that they don’t offer Paypal as payment method (the reason why i’m giving 4 stars), maybe something that can change in the future? (:
31 augustus 2022
Antwoord van 8mart.jp
Hi there K!
Thank you so much for giving 8mart a shot and the glowing review! We’re happy to hear that you don’t have any regrets (:
We will take your feedback into consideration as we improve our proxy shopping service.
Hope to shop for you again soon!
-Team 8mart
Prompt replies and great customer…
Prompt replies and great customer service. Very easy to use. But every time u need an update, they charge money.
30 augustus 2022
Antwoord van 8mart.jp
Hello Grace Koh Wan Ying,
Thank you for your orders.
We always provide services according to the time schedule we set. There is a basic service fee for ordering, but there are no additional fees for updates. You can always get the latest update via email and from My Page.
If customers would like to receive updates prior to the time schedule we set, you will be charged for additional services.
Thank you,
The 8mart Team
Service is fast and good
Service is fast and good, wish I discovered it earlier, but not being able to choose the last international delivery option is a minus. Sometimes EMS is cheaper than DHL and vice versa, it is harder to find a balance when I just guess blindly and end up paying a lot more for no reason. A good alternative to NK which can't be used for Mer JP anymore.
30 augustus 2022
I love it!
Very easy to use and has better fees and shipping costs than other proxys! :)
5 augustus 2022
Antwoord van 8mart.jp
Hello Mariana M,
Thank you very much for your orders and kind reviews!
We look forward to doing business with you again soon.
Thank you,
The 8mart Team
Antwoord van 8mart.jp
Hello Carolina Alves,
Thank you very much for your order and kind review!
We look forward to doing business with you again soon.
Thank you,
The 8mart Team
Amazing website and super fast shipping…
Amazing website and super fast shipping services:)
27 juli 2022
Antwoord van 8mart.jp
Hello Maddie,
Thank you very much for your many orders and kind review!
We will do our best to deliver your items stored in Japan to you without any issues.
Thank you,
The 8mart Team
Since increasing their fees
Since increasing their fees from ¥300 to ¥500, their buying requests have been fulfilled much faster, probably within an hour rather than 2 days. I do wish 8mart offered Fed Ex as a form of shipping and allowed you to pick your shipping method after getting a price estimation for each carrier.
27 juli 2022
Antwoord van 8mart.jp
Hello Nikki Thao,
Thank you very much for your many orders and valuable feedback!
We are currently developing a function that allows our customers to select a shipping method by comparing the ETA and shipping fees of multiple shipping methods.
As for Fedex, as they have already admitted, their system trouble caused by their system update has not been resolved.
We would like to add it to one of the shipping methods as soon as their system trouble will be resolved.
Thank you,
The 8mart Team
second time purchasing through them
second time purchasing through them. quick and efficient.
26 juli 2022
lower your fees
26 juli 2022
Antwoord van 8mart.jp
Hello aidybug,
We have notified you a few weeks in advance of the pricing revision.
In addition, we never force our customers to make any payments.
You have the right to compare several services and use one or more of them. If you don't like any of the services, you don't have to use all of them.
Thank you,
The 8mart Team
Responsive and fast
21 juli 2022
Great service that makes buying from…
Great service that makes buying from Japan a lot easier. My only real issue is I would like a system that shows how much storage time is left on your items!
20 juli 2022
8mart always so speedy and trustworthy
8mart always so speedy and trustworthy! no disappointment at all 🥰 i think this is my third time using their service and i’ll continue using to get the photocards i want!
19 juli 2022
Will definitely order more!!
Package came fast once’s shipped, items were packed great for the price, in overall great experience and will definitely purchase more later on.
16 juli 2022
it was a easy experience
13 juli 2022
Card Decline
I am actually super mad about this.
8mart declines my card and my dad's card! Yesyes you may say it's the bank's fault but it is 100% not. Got so much cash in it and I am able to purchase on other websites and it is perfectly fine. I thought it was only my problem until I asked my dad to help me pay and his got declined too.
Basically 8mart had banned me from buying goods for no reason whatsoever. Is it because I made a review before criticizing their slow services? I don't know, but I am severely disappointed.
12 juli 2022
Review zonder uitnodiging
Modest proxy service
Good Japanese proxy service. The service is modest, so the speed to secure certain items from second-hand sites can be slow and sometimes other people buy items before 8mart can get them for me. I also wish the website had a slightly easier way of viewing all of my orders, and could filter out cancelled orders. 8mart also does not take Paypal, which is very frustrating. But, all in all, the fees are all reasonable, storage is modest but enough time, and the shipping is safe and fast. Proxy services have become very expensive, but 8mart is accessible for most people. I will continue to use the service.
7 juli 2022
Great service!
Great service, reasonably priced. I didn't have any issues putting orders in, and figuring everything out on the website was fairly easy. Items were well packaged on their way to me, and everything was shipped in a timely manner. Since I didn't encounter any issues with my items, I didn't have to deal with customer service, so I can't speak to that.
My only real complaint would be that implementing a save item or wishlist feature would help save heaps of effort and time while browsing items and putting things into the cart! I'd also definitely love a lift on the 15 item limit- it's pretty restricting for someone looking to get the most out of international shipping, especially since I tend to have interest in very small items that don't weigh much.
I'll definitely be using this service again! A++
6 juli 2022
I would like the items to be purchased…
I would like the items to be purchased more quickly, in order to avoid the cancellation of orders
5 juli 2022
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