Access Equity ReleaseReviews 

256
TrustScore 5 uit 5

5,0

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Beoordeeld met 5 van de 5 sterren

I had been thinking of equity release for several months,eventually got in touch with Access Equity Release and spoke to my advisor Justin Ofoche, who couldn't have been more helpful,friendly and prof... Toon meer

Beoordeeld met 5 van de 5 sterren

Nick Chessman Worked closely with me for well over a year and has been amazing. Wise astute caring efficient much better than any solicitor I have ever known. I do realise he’s not a solicitor but a... Toon meer

Beoordeeld met 5 van de 5 sterren

I was thinking about retiring and needed to know I could still manage my mortgage on pensions. I applied and was very pleased with the response, it was quick efficient and easy to understand. All thre... Toon meer

Beoordeeld met 5 van de 5 sterren

My adviser Justin Ofoche was most helpful in explaining to me what Eq Rel is, how it works, what the process is, and guiding me through it. He gave me plenty of time to ask questions and we had severa... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Hypotheekmakelaar
  2. Financieel adviseur

Geschreven door het bedrijf

At Access Equity Release, our priority is excellent customer care and the highest standards of advice. Our advisers help our clients to understand the benefits of equity release as well as the potential risks and all of the costs involved. We help clients to find out if equity release is a suitable solution for them. If not, we recommend alternatives. Access Equity Release is a trading name of Eadon & Co Ltd who are authorised and regulated by the Financial Conduct Authority, no. 816029.


Contactgegevens

5,0

Uitstekend

TrustScore 5 uit 5

256 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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5,0

Alle reviews

(256)

160 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

We were looking into Equity release for…

We were looking into Equity release for some time and couldn't decide if it was for us until Patrick Keogh took the time to explain how it worked in terms that we could understand. No pushy selling of any product but clear facts (good and not so good) but gave us a clearer idea of how to handle our own situation, thank you Patrick

20 november 2025
Review zonder uitnodiging
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Antwoord van Access Equity Release

Thank you for your comments Ian. It's great to hear how Patrick delivered for you and you were fully informed of what you were doing and how it met your needs

Beoordeeld met 5 van de 5 sterren

Would recommend

Patrick Keogh was so easy to deal with , very polite and supportive throughout the whole process.
We would definitely recommend him.

5 december 2025
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Antwoord van Access Equity Release

Thank you for taking the time to let us know about the service Patrick provided. It is great to hear how you would recommend his service jane - thank you.

Beoordeeld met 5 van de 5 sterren

Thank you Tricia Batchelor

Thank you Tricia Batchelor
I couldn’t of done this without you , nothing was to much trouble for her if I asked a hundred questions she had time for me , it’s a big thing to go through as you work all your life for your home as it’s so important that it’s dealt with understanding , support am that’s what I got 200% ,
Thank you
Denise

11 december 2025
Review zonder uitnodiging
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Antwoord van Access Equity Release

Thank you for your comments Denise and the feedback you have provided on how Tricia has helped you. What we do, helping people use their assets to live the life they want, is a big responsibility so to hear how Tricia did this for you is brilliant. It's from feedback like this we can learn what really makes a difference and ensures we deal with every person who asks for our help with the respect and care they want/need. Thank you for choosing Access Equity Release and letting Tricia help you get the right result for you.

Beoordeeld met 5 van de 5 sterren

Can't recommend highly enough!

19 december 2025
Review zonder uitnodiging
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Antwoord van Access Equity Release

Thanks for this Gibby. So much can be said in a few words and your comment means a lot to us. Thank you.

Beoordeeld met 5 van de 5 sterren

So efficient supportive and clear

Dean explained the whole process very clearly and and did a great job finding the best loan provider with best terms for me . He supported me through the whole process, and so everything was smooth efficient and quicker than i expected .

18 december 2025
Review zonder uitnodiging
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Antwoord van Access Equity Release

Thanks for this review Rebecca and it's great to hear how Dean was there for you the whole way through the process. It's great when everything goes to plan and we're able to get you the money you need quickly, and in time for Christmas.

Beoordeeld met 5 van de 5 sterren

We found Martin extremely personable

We found Martin extremely personable, relatable & professional. He guided us gently through the whole equity release process & was very patient in dealing with our, sometimes, simplistic questions!

5 december 2025
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Antwoord van Access Equity Release

Thanks for the comments Gavin. Believe me, there is no question that's a simplistic question. It's important to Martin and all of us at Access equity Release that you get all the information you need to be comfortable with the decisions you're making and confident that the recommendation meets your needs. It's good to hear how Martin did this in a way that made sense to you.

Beoordeeld met 5 van de 5 sterren

Martin Wade was introduced to us to…

Martin Wade was introduced to us to explore the equity release possibility on our home. We finally got our offer yesterday after several months of intervention from Martin, as our application was not straight forward, he worked tirelessly on our behalf and kept us updated at every turn. Cant recommend him more highly for his expertise in this field. He is also a very nice guy!

11 december 2025
Review zonder uitnodiging
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Antwoord van Access Equity Release

Thank you for this feedback Claudia. Every person's needs are totally individual to them so hearing that Martin has been there for you throughout the application, ensuring you get the right result is great to hear. I know Martin always prides himself on the service that he provides and he is always there for his clients when they need him. Your words show how he does this and the impact his work has. Thank you for sharing your experience.

Beoordeeld met 5 van de 5 sterren

Excellent service with a sensitive customer-needs focussed approach

Access Equity Release (AER) responded to my online enquiry to Equity Release and my assigned contact Patrick Keogh was courteous, professional and sensitive to my needs and reasons for accessing funds. The process was carefully explained where no question was too trivial or complex. From the adminstrative staff, legal team and Patrick himself, every stage of the process has been explained and efficiently handled. They addressed any fears and concerns I had about equity release and ensured I understood and was happy at every stage. I would recommend AER to anyone considering this move and thank the team, particularly Patrick for supporting me through the process and speedy completion.

28 november 2025
Review zonder uitnodiging
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Antwoord van Access Equity Release

Thank you for this review and for the feedback you have given on how Patrick has looked after you throughout your application. For us, it's important that you know why equity release is seen as the right solution for you. To hear that Patrick looked after you so well and addressed all of your questions so you are comfortable and confident that this is the right thing for you is brilliant. Thanks again for the feedback

Beoordeeld met 5 van de 5 sterren

We looked into equity release

We looked into equity release, Darren Wherry was brilliant he talked us through the process and anything that needed clarification he would take the time to explain. He kept us well informed throughout.We are more than happy with this service and would recommend to our family and friends.
Thank you

8 december 2025
Review zonder uitnodiging
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Antwoord van Access Equity Release

Thank you for your comments Clive and sharing how happy you are with the service that Darren has provided. Recommending us to people who matter to you is the biggest complement that we can ask for. Thank you for doing this for us.

Beoordeeld met 5 van de 5 sterren

Dean Harrison

Dean Harrison
The process and paperwork made very easy to follow, because at every step any questions or queries, we're answered promptly and easy to understand
A great job,and would recommend Dean to anyone.

25 november 2025
Review zonder uitnodiging
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Antwoord van Access Equity Release

Thanks for the comments Stewart and for sharing what a great job Dean has done for you. I'm pleased to hear how happy you are with the service you have received.

Beoordeeld met 5 van de 5 sterren

Would like to say a massive thank you…

Would like to say a massive thank you to Dean Harrison at Access Equity Release.
An excellent service from start to finish And I really cannot recommend Dean highly enough.
Dean is very knowledgeable with all things to do with equity release And was always there at the end of the phone to answer any of my questions.
He talked me through the process from start to finish,he explained everything in a way that was easy for me to understand. very clear and a very professional service. we had a few little hurdles along the way, but Dean never gave up and was able to achieve exactly what we wanted.
Would highly recommend this service, thank you Dean. You are amazing.

27 november 2025
Review zonder uitnodiging
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Antwoord van Access Equity Release

Thank you for your comments and sharing the impact Dean's work has had on you. Delivering a quality service is what we all stand for at Access Equity Release so to hear how well Dean does this is brilliant - thank you.

Beoordeeld met 5 van de 5 sterren

Excellent Service from start to finish

Excellent communication and correspondence throughout the whole process from Dean

20 november 2025
Review zonder uitnodiging
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Antwoord van Access Equity Release

Thanks for the review Nick and I'm pleased to hear how happy you are with the service that Dean has provided.

Beoordeeld met 5 van de 5 sterren

Equity release made simple

agent always replied to e-mails and phone calls quickly and efficiently and made me feel valued.

20 november 2025
Review zonder uitnodiging
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Antwoord van Access Equity Release

Thank you for the comments Richard. Every person's needs are unique to them and so it's important that all our advisers adapt to their customers' needs and make them feel valued. It's great to hear how we have done this for you.

Beoordeeld met 5 van de 5 sterren

Thank you Dean Harrison

Thank you Dean Harrison, I really cannot recommend you enough.
Dean is very knowledgeable about everything to do with equity release.
We came across a few issues along the way but Dean kept me informed about them and reassured myself.
I really appreciate everything Dean has done from the beginning to the end. Thank you.

19 november 2025
Review zonder uitnodiging
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Antwoord van Access Equity Release

Thank you for your comments Deborah and sharing the experience you have had when dealing with Dean

Beoordeeld met 5 van de 5 sterren

We looked into equity release

We looked into equity release, Dean was brilliant he talked us through the process and anything that needed clarification he would take the time to explain. We are more than happy with this service and would recommend to our family and friends.

10 november 2025
Review zonder uitnodiging
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Antwoord van Access Equity Release

Thanks for this review Clare. It's great to hear how Dean looked after you and guided you through the process. It's always good to hear how much our clients appreciate the service we provide and how Dean makes all of his clients feel so special.

Beoordeeld met 5 van de 5 sterren

Our Equity Release broker

Our broker, Martin Wade, was just superb. From the very beginning when we started to investigate how to finance a house purchase for our mother, Martin was there with support, clear explanations about the options we had and was always available when we needed him. We have absolutely no hesitation in recommending him wholeheartedly. The Equity Release has worked out well too. Thank you Martin.

27 oktober 2025
Review zonder uitnodiging
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Antwoord van Access Equity Release

Thank you for this review. Martin is one of our leading advisers so to get the feedback that he is 'just superb' is great to read. He really does lead by example and demonstrates to everyone how we as a team deliver for our clients. It's great to read how the service he provides is appreciated.

Beoordeeld met 5 van de 5 sterren

Thank you Justin for your comprehensive…

Thank you Justin for your comprehensive information. It is only the interest rate that caused me to decide to downsize rather than take up your Equity release offer. I strongly recommend your service.

31 oktober 2025
Review zonder uitnodiging
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Antwoord van Access Equity Release

Thank you for your comments David. What is important is that we get the right result for all of our clients - sometimes that is not to borrow but to do something else. It's good to see how Justin has supported you get the right result for you.

Beoordeeld met 5 van de 5 sterren

We knew little about Equity Release and…

We knew little about Equity Release and Tricia explained everything so well and clear, answered any questions that arose and had all relevant information available. Tricia is a lovely friendly lady and a pleasure to deal with.

1 oktober 2025
Review zonder uitnodiging
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Antwoord van Access Equity Release

Thank you very much for this review. It is great to hear how Tricia has looked after you, made sure you are fully informed of how equity release can help you and make sure it's right for you. What is even better is that all of this done in a way that makes the experience a pleasurable one for you.

Beoordeeld met 5 van de 5 sterren

Tricia was great

Tricia was attentive, friendly, and helped my parents and I understand equity release and how it would work for us. She was quick to arrange a meeting at a location of our choice and had all the useful information with her when we met.

She remained in communication throughout the process and was supportive.

I'm sure I could contact her at any point for further assistance or with any questions.

3 november 2025
Review zonder uitnodiging
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Antwoord van Access Equity Release

Thank you for your feedback Luke. Equity release can be a daunting thing for people because they are taking a mortgage for the rest of their lives so to have you there as a supporter is invaluable. I am pleased Tricia ensured you were involved throughout and there for you when you needed her. If you do need anything in the future, as circumstances change, please don't hesitate to get in touch. That's what we're here for.

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