IGP Middle East Reviews 

IGP is not trustworthy. I placed an order and after cancellation, they did not refund my money even after repeated follow-ups. and nothing has been resolved. Beware before ordering – they do not care about customers once payment is taken.”

Customer service is very bad not reply on emails as well.

Would give Zero if I could
Please save yourself a hassle and PLZ DO NOT ORDER from this website

I have been chasing and on WhatsApp been fobbed off saying my Rakhi order is delivered but till date it’s not delivered.

It’s 10 days post rakhi festival and I have had no response on email query either and it’s very frustrating and disappointing!
Very poor customer service 😣

The igp ppl are not prompt and had worst experience twice I have ordered with even the customer service staff lack process knowledge. I have several email complaint but no one revert back that pathetic they are.

Order placed on 4th August for same day delivery. Neither wz the order delivered nor were my emails to customer support answered! Highly unprofessional, unreliable & disappointing!! Absolutely avoid at all costs!!

It's a scam website!! They don't respond to call and email. I paid extra for express delivery but the order is not delivered!! Even if I am chasing them, no one is responding. It's scam website.

Very poor service . Not one person was available to attend to calls / messages . No use selecting time slot as they delivered late at night 11 pm . Horrible disappointing service . Even the sweets in rakhi pack put were much below usual standards

bunch of scammers, have not send the gift to the receipant for 10 days now. asked for a refund and scammers tell me me wait

Product quality was very good!!

If I could give this company 0 start I would because they so useless can’t communicate properly with them. Promise calls back never get them. Delivered wrong order to wrong person and when told about it they kept lying saying person denied the delivery

Scammy, Dishonest, and a Total Waste of Time - AVOID THIS SITE

This website is a complete joke. I’ve ordered from them twice now, and BOTH TIMES they confirmed my order, let me wait for days, then suddenly told me they can’t deliver. What kind of business confirms something they clearly can’t provide?

The worst part? They still display those same items on their site as “available”. That’s not a mistake that’s straight-up lying to customers.
False advertising, fake confirmations, zero accountability.
This isn’t just bad service, it’s deceptive and shameless.

They’ve wasted my time, messed up my plans, and offered no real apology or solution.
If you value your time, money, or sanity, stay far away from this website.
I wouldn’t trust them to deliver anything, not even a basic level of honesty.

Never again!!!

Do not even think of using their service. Their customer care is a sham. I raised a complaint immediately upon delivery of a spoilt cake (which was also delivered late) and they are trying to prove that I did not raise any complaint despite me sharing screenshots of the emails sent immediately upon receiving the delivery. They have the audacity to tell you that you are lying and will make you feel that you are speaking to dead people. Stay away!!

Not even worth for single star.... as we faced worst experience . Order is placed, paid extra for fixed time but no confirmation on delivery and no confirmation of refund. Never ever order from this site.waste of money and waste of time.

cake was rotten.

Be Aware This Scammers!
I order flower 14th Feb and set delivery time 9:00 to 5:00 PM but when they not deliver contact through them only WhatsApp chat working and receive this response.
The order is being prepared and will be delivered soon.
Once 8:00 PM and no order deliver ask again and receive same response. I told them if not possible please inform than they said "Due to the occasion, we are dealing with a high volume of orders, so the team is trying to get the order delivered soon. Please allow us some time to prioritize the order for you." and when 12:00 AM and I ask again from now they not reply even today is 18th no one reply and no one refund my money. I already contact bank and FTC and raise complaints against them. These type of fraud business must be stop. I suggest everyone don't trust them they steel your money even support number show India.
order #14036931

Absolute scammers!

I order on 13th on Valentines day! Order #14030559 - It's 18th, the order still didn't arrive. They said they have been calling me and I have received zero calls - shared my call logs / screenshots with these scammers. They have refused to refund and said we will still deliver and have been saying this for last 4 days. I regret using them. STAY AWAY FROM THESE SCAMMERS!

Its been 2 days my package hasn’t arrived and i called them to cancel my order they just keep telling you to mail them and ofc which they do not respond at all. Even while calling you have to ring it many times waiting for more than 10-15 minutes.

The worst company of UAE!

These guys took my money promised delivery by 12pm on Valentines day. Nothing came 2 days later here I am complaining and chasing my 250 AED, sporadic emails that make no sense promising delivery that never turns up. Its a scam or they are unprofessional and not what your paying for. Avoid and buy from elsewhere!

Terrible experience! My order was delivered late, completely ruining my Valentine’s Day gift plans. Very disappointing service—definitely not recommending IGP to anyone. Misleading promises and poor reliability!

I agree with most of the comments here. I made an order for Valentine’s Day and it still has not arrived. Like all other complaints I tried through their online chat, email and calling to no avail. No replies were forthcoming. Customer service is non existent. Till now I have no idea whether if and when my order will be delivered. Order number just in case they see this is 14025142.

Cale was good 😊

Wilted Roses 😔

Value was exaggerated in comparison to delivered items, it appeared way bigger and rich in the photo than reality 😔

Delivery time was committed

ORDER #14025841