Commande passée fin juin, reçue non complète. J’appelle depuis 3 mois pour obtenir un remboursement en vain… Le service clients vous mène en bateau et invente un nouveau mensonge à chaque appel. Un se... Toon meer
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Lees wat reviewers zeggen
Quality and fit usually excellent, Delivery ok however I am an old lady and my mobility takes a minute or two. .Every usually knock and within a few seconds dump parcels on my doorstep. This is th... Toon meer
Bedrijf heeft geantwoord
Je ne comprends pas les avis négatifs.jai commandé vendredi, aujourd'hui mardi ma commande est arrivée.les articles sont de très bonne qualité avec des réductions de fou !certe il n'y a pas de suivi m... Toon meer
Items not received after 1 month. Tried to fill out online form but it won't take my telephone number so I will have to call them. So annoying. Afibel have resolved the issue promptly by supplyin... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Afibel online catalogue : ladies clothing, menswear, undergarments, shoes, a world of fashion that's comfortable, elegant and trendy (senior, plus sizes). Afibel also has a line for the home, health and well-being, accessories...
Contactgegevens
Bowling Green Mills, BD97 1AD, Bingley, Verenigd Koninkrijk
- 0 871 200 22 31
- service@afibel.co.uk
- afibel.com
3,4
Gemiddeld
6K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great choice
Great choice
Prices fair for good quality
Received on time
Packaging always done nicely
15 mei 2025
Antwoord van AFIBEL
Dear Shirley
Thank you for taking the time to leave us this fantastic 5 star review.
I'm pleased to hear you're happy with choice we offer.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Service
Fabulous style and quality
Fabulous style and quality, great offers However, supply and ďelivery times require lot of patience compared to other online retailers. Perhaps this is a result of Brexit?
18 april 2025
Antwoord van AFIBEL
Dear John
Thank you for taking the time to leave us this good 4 star review.
I'm pleased to hear you're happy with the styles and quality we offer.
We do advise to allow 7 to 10 working days for delivery on all orders as they are shipped directly from our warehouse in France. Where the majority of orders are delivered in a quick and timely manner, we do also believe in setting expectations in order to avoid disappointment.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Service
i find the staff very helpful and …
i find the staff very helpful and nothing too much bother. T have been a customer for nearly twelve years and hopetyo continue shopping with the company
7 mei 2025
Antwoord van AFIBEL
Dear Sylvia
Thank you for taking the time to leave us this fantastic 5 star review.
It's a pleasure to hear you're happy with the service you receive from the staff at Afibel. I will be sure to pass this feedback on to the team.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Service
Antwoord van AFIBEL
Dear Ms Fowler
Thank you for taking the time to leave us this fantastic 5 star review.
I'm pleased to hear you're happy with the service you have received.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Service
Antwoord van AFIBEL
Dear Mrs Muscroft
Thank you for taking the time to leave us this fantastic 5 star review.
I'm very pleased to hear your order was delivered in a quick and timely manner and you're happy with your item received.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Service
Antwoord van AFIBEL
Dear Mrs Rollo
Thank you for taking the time to leave us this feedback.
Unfortunately, we no longer accept payments by Mastercard over the phone. However, you can still use Mastercard on our website to place orders.
Kind Regards,
Simon
Afibel Customer Service
Antwoord van AFIBEL
Dear Customer
Thank you for taking the time to leave us this fantastic 5 star review.
I'm very pleased to hear you found it easy when placing your order online.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Service
Antwoord van AFIBEL
Dear Jacqueline
Thank you for taking the time to leave us this fantastic 5 star review.
I'm very pleased to hear you're happy with all aspects of your order.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Service
Delivery on time.
5 mei 2025
Antwoord van AFIBEL
Dear Mrs Dutton
Thank you for taking the time to leave us the fantastic 5 star review.
I'm very pleased to hear your order was delivered in a quick and timely manner.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Service
Really like these trousers
Really like these trousers. Avery useful addition to my wardrobe. Look good with different tops and very comfortable. Thank youo
29 april 2025
Antwoord van AFIBEL
Dear Sara
Thank you for taking the time to leave us this fantastic 5 star review.
I'm pleased to hear your happy with your new trousers and I really hope you enjoy wearing them.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Service
Antwoord van AFIBEL
Dear Constance
Thank you for taking the time to leave us this fantastic 5 star review.
I'm pleased to hear you enjoy shopping with Afibel.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Service
Antwoord van AFIBEL
Dear Carol
Thank you for taking the time to leave us this good 4 star review.
I'm pleased to hear you're happy with the fashion and styles that Afibel have to offer.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Service
Takes too long to deliver.
France is not the other side of the world,so why does delivery takes so long.Being spoilt i guess having amazon prime.
9 mei 2025
Antwoord van AFIBEL
Dear Pearle
Thank you for taking the time to leave us this feedback.
I'm sorry to hear you find our delivery time too long.
As all our orders are shipped directly from our warehouse in France, we do advise to allow 7 to 10 working days for delivery. In most cases delivery is much quicker, but this all depends on logistics beyond our control.
Kind Regards,
Simon
Afibel Customer Service
Not quite up to expectations this time.…
The navy top was so dark it was almost black.
The skirt just didn't suit.
I kept the toilet brush but wonder where I am going to store it once in use?!!
All just a bit disappointing.
1 mei 2025
Antwoord van AFIBEL
Dear Mrs Everist
Thank you for taking the time to leave us this feedback.
I'm sorry to hear you're not completely satisfied with your order.
If you would like to discuss this further please could you send us an email to service@afibel.co.uk with either your customer number or full name and address, including postcode, we can then look into this for you. Alternatively, please call our customer service team on 0330 123 1293 where one of our advisors will be happy to help.
Kind Regards
Simon
Afibel Customer Service
Antwoord van AFIBEL
Dear Customer
Thank you for taking the time to leave us the fantastic 5 star review.
I'm pleased to hear you find our website excellent.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Service
Fantastic service well packaged fast…
Fantastic service well packaged fast delivery and excellent quality highly recommend and will definitely shop here again
8 mei 2025
Antwoord van AFIBEL
Dear Peter
Thank you for taking the time to leave us the amazing 5 star review.
I'm very pleased to hear you're happy with all aspects of your order and you found the delivery quick and prompt.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Service
Antwoord van AFIBEL
Dear Angela
Thank you for taking the time to leave us this good 4 star review.
I'm pleased to hear your order arrived in a prompt and timely manner.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Service
Antwoord van AFIBEL
Dear Customer
Thank you for taking the time to leave us this fantastic 5 star review.
I'm pleased to hear you're happy with the quality and value of your order.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Service
Awaiting deliveryI have not received my order,delivery…
I have not received my order,delivery company said they would deliver 16th May.But they have failed to do so.
5 mei 2025
Antwoord van AFIBEL
Dear Anne
Thank you for taking the time to leave us this feedback.
I'm sorry to hear you're still waiting for your order.
So we can resolve this for you, please could you send us an email to service@afibel.co.uk with either your customer number or full name and address, including postcode, we can then look into this for you. Alternatively, please call our customer service team on 0330 123 1293 where one of our advisors will be happy to help.
Kind Regards
Simon
Afibel Customer Service
Playtex bra
Item arrived and was as described. Expensive in comparison to other sellers even with discount added. Only ordered because out of stock elsewhere. Free delivery given. However it was a slow delivery, from date order placed it took 13 days to arrive.
3 mei 2025
Antwoord van AFIBEL
Dear Miss Bateman
Thank you for taking the time to leave us this feedback.
As all our orders are shipped directly from our warehouse in France, we do aim to deliver all orders within 7 to 10 working days from the date the order is placed.
Kind Regards,
Simon
Afibel Customer Service
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