Very good service - when one of the units we purchased had a noisy fan AirCare helped connect with the supplier who supplied a replacement part under warranty and it was fixed. Thanks very much Georg... Toon meer
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The Aircare team have been really brilliant. They have answered all my many queries promptly and really helpfully. They also held the unit for me until just the right time during my home renovations h... Toon meer
AI telephone answer phone, AI replies to emails. Still waiting for my AC unit ordered 3 weeks ago, despite paying for express delivery. Pretty sure any positive reviews on here were left b... Toon meer
Bedrijf heeft geantwoord
Complete breakdown of communications. Have tried every channel, and clearly being fobbed off at this point. These are not cheap products, we are paying a premium for getting them shipped during a heat... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Specialist retailer and installer of Air Conditioning, Dehumidification, Heating, and Air Purification products. Providing quality advice and trade prices on the UK's biggest range of HVAC equipment.
Contactgegevens
Riverside Mill, Mountbatten Way, , CW12 1DY , Congleton, Verenigd Koninkrijk
- 03301656200
- sales@aircareappliances.co.uk
- aircareappliances.co.uk
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Heeft 57% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Excellent customer service
Excellent customer service, fast deliver and great product
Purchased a Brolin BR10C Mk3 10L…
Purchased a Brolin BR10C Mk3 10L Compact Portable Home Dehumidifier from Aircare. Fantastic price and fantastic product.
Overall good product
Overall good product. Works fine and does what it needs to do. Installers arrived on-time and were very professional and cleaned up afterwards. Thanks.
I found my experience with aircare…
I found my experience with aircare outstanding. A Very professional and warm interaction with George. He went above and beyond from the start, very helpful with the product selection.
I will definitely be using this company again.
Fast/on-time delivery
Fast delivery, no detailed tracking via shop app, but George was always happy to help and call supplier and give quick updates
Great service and helpful advice
Very helpful and non biased advice on air conditioning units would highly recommend buying from Aircare Appliances .
Very helpful staff dealt with George
Very helpful staff dealt with George, quick delivery and excellent aftercare service. Theresa
Great company very helpful staff and…
Great company very helpful staff and overall a good experience buy from here with confidence thank you
Monobloc aircon requirement
I needed a Monobloc aircon & George helped me through 4 choices for Summer. I will decide & order soon. Super helpful!!
Communications about a products change…
Communications about a products change of colour and subsequent prove change was all handled with ease and great communications x
Great product and great installation
Great product and great installation. When you spend a few thousand on new heating you expect professionalism and reliability and this is what I got.
Dodgy company
Dodgy company. They advertise, and take orders for, stock they don't actually have.
Not a good way to do business. Very disappointed.

Antwoord van Aircare Appliances
Office replacement Air…
We required a replacement Air con/Heater for our offices. Very organised and slick process from quotation through to installation of a high quality unit which we have been delighted with. I would highly recommend this company.
Overall very good customer service
Overall, very good customer service from friendly and attentive staff.
If I could have given 4.5 stars, I would have. The aircon unit was to be fitted on a 75° wall, which was discussed before purchase but the message did not seem to have reached the fitters, who then did a pretty good job of adapting and creating a small cover for the vents.
Shortly after installation a leak was spotted (due in part to the 75° fit) but that was dealt with really well.
Would definitely recommend.
Very helpful support staff as ordering…
Very helpful support staff as ordering an air conditioning unit was new to me. Product is excellent and an ideal solution to installing effective air conditioning with minimal fuss
A Friction Free Installation
I'm really pleased with the installation, it was done neatly and quickly and I have had no problems at all with it. It was a bit delayed in getting installed due to an issue with a truck on installation day, but they cam the next week and it was all very smooth.
Luxair installation
The work, installing a Luxair, was scheduled and completed satisfactorily. We were kept informed prior to the work taking place and contacted afterwards. A professional team and we are happy with the installation.
They put my interests first
Aircare Appliances put my interests before an easy sale: I came to Aircare Appliances to order a specific product which I had researched online (monoblock air con). One of the directors phoned me to discuss the install and identified a likely problem (vents would have to go through Mansard sloping wall with tiles, while that monoblock system is designed only for a vertical wall of solid materials). I then got a local builder in who confirmed the assessment. Aircare Appliances could have just taken my money, but instead stopped me from making an expensive mistake. Thank you!
Fantastic Service
Fantastic Service, from start to finish.
The fitters were on time, very professional fit, no mess lying around. The units are excellent and give good heat when required. The A/C was a godsend on the warm late summer days.
All in all a great job from Quotation to installation. Would recommend Air Care
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