Airportrecovery Reviews 

Thank you, Jerick! I am very satisfied with the service you provided.

My lost item was found and will be sent back to me by FedEx. I'm so relieved, thank you!

Maja was extremely helpful and attentive

Percy was so kind and helpful. Gave me all the necessary info.

I was extremely pleased with the quick response for my lost luggage .The Air Transat Concierge agent was quick and thorough providing direction and information to deal with the issue quickly, his approach to dealing with the issue made me feel confident we solve the issue

Very responsive and underrating

Mr. Percy was awesome and patient while helping me....I'll give him 10 stars if I could

Percy was very helpful and professional. Great service

I would like to express my sincere appreciation for Mari’s outstanding support. After I submitted my lost & found request, she followed up with a phone call within about 10 minutes, which was extremely efficient and reassuring. During the call, she asked detailed and thoughtful questions about the lost item—many of which I had not previously considered—which clearly demonstrated her professionalism and experience.

After the call, she promptly sent an email requesting additional photos to further assist the search. This proactive approach was very helpful and gave me greater confidence in the recovery process.

I am truly grateful for her dedication and professional service, and I look forward to hopefully receiving good news.

After filing my report, Maia called me in less an hour. Asking some more details and assuring to do the their best. It was nice of her.

Very helpful

This is my third occasion talking with 311!
Your employees are awesome!
Friendly, knowledgable and very patient!
My last contact was with Katelyn, excellent service! Thank you to all the 311 operators, was expressed beyond measure.

Dawn Ruether
320-760-4860
Alexandria Mn

Upon arrival ar my destination i was unable to locate my wallet. Afraid i would have to cancel all of my credit cards at the beginning of my trip, I started the claim process. Both Janice and Marge assisted me, walking me through the process for the best chances of quick recovery and when I later found my wallet in my luggage, helping me to cancel my claim

Agent Maja was very patient and kind to me. I’m hopeful her team can find my lost item.

Mark was great! He explained next steps and answered all of my questions. I appreciated his willingness to help and support me through this process.

If I could give this company a zero rating, I would.

I panicked when I realized I left my CPAP at the airport gate in Minneapolis. The Lost and Found would not open until the next day. I found Airportrecover on the Internet (I should have looked at Trust Pilot first!) They were ABSOLUTELY USELESS and when I calmed down I was able to recover the CPAP from the Minneapolis Airport Lost and Found within hours.

paid for premium service and had to keep reaching out to them

The fast detailed communication from the initial claim filed to the final recovery report. We had a phone within 10min from the claim and an email early the next day. We appreciated Mark keeping us up to date and Eric delivering the good news.

It is now clear that this is a scam. I stupidly paid for a search for a lost item, but now saw that the airport CDG in Paris does it for free. Is there anyway that a complaint about this scam can be made?