Used this company before, mainly Samsung Tv orders. Decathlon bike order, box, packaging immaculate for valuable bike inside 😌 Delivered on time, within stated window, called within the hour to... Toon meer
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Lees wat reviewers zeggen
Good communication, rang ahead by an hour to ensure we’d be in. Courtious delivery men, ie asked if he needed to take his shoes off to go upstairs. They were careful navigating around light fittings e... Toon meer
Notified of expected delivery date by e mail followed by confirmation by e mail and text. Given a delivery window the evening before also by e mail and text. Received further text to say delivery was... Toon meer
The delivery guys were very polite and helpful. At first they were just going to leave our new wine cooler without unpacking it, but after a quick call to confirm unpacking was included, they went a... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
AIT Home Delivery is the UK's leading 2 person white glove delivery service company offering premium home and next-day delivery across the UK. At AIT, our ethos has always been centred around ensuring that the customer is permanently top of mind across every stage of the delivery process – right from when an order is placed through to the final point of delivery.
Contactgegevens
Head Office - Unit 22 Lodge Way, Lodge Farm Industrial Estate, NN5 7US, Northampton, Verenigd Koninkrijk
- 01604 215 000
- customerservice.AITHD@aitworldwide.com
- aithomedelivery.com/en-gb
4,6
Uitstekend
254K reviews
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A good delivery
Delivery was before the advised date, within the time messaged the day before, and delivered by two efficient people. Nothing to complain about, it was all good.
1 augustus 2026
Flawless delivery
Great communication about the status of the delivery, two hour delivery window and ahead phone call. Team was on time, this is how all deliveries should be.
31 juli 2026
Would not advise this company!!
Ordered a new bed for my daughter and was sent a delivery slot by this company for Thursday last week. We then skipped my daughters bed to make space for the new one. Delivery slot was given between 12 & 2pm but delivery did not arrive until after 4pm. Upon delivery this company had only sent box 1/4 and the other 3 were still waiting in their warehouse. Again waited in all day Saturday, again almost 2 hours past the delivery window and they only turned up with 2 more boxes. I spoke with the driver line and the guy on the phone sounded half asleep and just said he would raise a complaint but could not advise where my missing box was or when it would be delivered. As of now I am still waiting to be contacted about my complaint. So my daughter is still sleeping in the floor and I have no idea when the remaining box will arrive. Worst delivery company I have ever dealt with. No idea why they thought it was a good idea to send a bed out in 3 seperate deliveries. If the email had stated they were only delivering partials I would of told them to hold it all until it could be delivered in one go but the communication from them showed 4 boxes were arriving on the first day.
31 juli 2026
Very helpful and friendly
Very helpful and friendly, on time and gave a call before arriving. Very good indeed.
25 juli 2026
Quick and effective service
Quick and effective service
Pleasant delivery driver who happily carried mattress wherever I needed it to go
28 juli 2026
Ease of usage great
1 juli 2026
Definitely recommend
Great communication and good to be able to track the van. Men were very helpful and respectful of my item and property. Definitely recommend.
30 juli 2026
The guys making the delivery were…
The guys making the delivery were very polite and left parcel were we asked them to as we were not at home at time of delivery
31 juli 2026
It was really bad
It was really bad, first they couldn’t get the couch in my flat. I had to come downstairs and help them maneuver it, it was crazy. It was not hard at all they just gave up.
Then for the pickup they told me they weren’t going to take it because the couch wasn’t packed. We called the company and they said it didn’t need to be packed so they finally took it.
31 juli 2026
Worst delivery service ever
Worst delivery service ever, left my washing machine in front of my house.
I hope i don’t have to use AIT home delivery again.
13 juli 2026
Fast and Personal Delivery
Fast and personal delivery. Item derived early and with a smile. Staff member took great care of package.
31 juli 2026
Lovely helpful friendly delivery man
Lovely helpful friendly delivery man. Arrived early . Respectful and polite.
31 juli 2026
Happy with experience
Good communication, friendly delivery delivers. Very happy thanks
1 augustus 2026
Friendly staff and kept me updated on…
Friendly staff and kept me updated on my delivery
31 juli 2026
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