All My Sons Moving & Storage Reviews 2.008

Movers broke every single piece of furniture. I paid for the extra insurance and reached out with pictures and quotes to get things repaired.

Two gaming chairs were broken (they do not sit up any longer), a table was put together without the support beams and all the screws were missing, a gaming desk was dragged against our hardwood floors, leaving deep scratches, and not put together correctly leaving it completely unsupported, an heirloom table was smashed and hidden behind boxes stacked six feet high, a hole was gauged into a wall, and our kitchen table was damaged. I have provided documents showing this is over $4000 worth of damage to my home and possessions.

Again, extra insurance up to $5000 was purchased by me through All my Sons, and my claim was sent to Ace W, who sent me a claim form addressed to another of their clients! So now I have all this client's information and they have mine. Ace Ward decided the 4000$ in damages was worth $950 but immediately revoked the form once sending it to me.

Please take this as your warning to never use this company. I don't understand the utter disregard for documentation provided by their clients. This on top of sending my private information to another client and sending another clients info to me!

I wish I would have read these reviews before hiring All My Sons. When choosing them to move my furniture to storage, during a home renovation, the company asked if I wanted insurance to protect our furniture if it was damaged. I paid for this. After their team moved my items, we noticed a hole in our leather couch. All My Sons informed us that it only covered things if moved to their storage. This was never told to us. Their team was extremely rude and their Chief Customer Officer, Ed Finer, showed the same lack of care by never returning a message. We now have a damaged couch to replace. NEVER USE ALL MY SONS. THESE PEOPLE ARE UNPROFESSIONAL AND SCAM ARTISTS

The movers were friendly and professional. Easy to work with and treated my stuff with care

This company just provided some of the worst professional service I have seen in a while. Months ago, I called and made a reservation for moving and overnight storage. I did not hear back from them at any point after locking in our reservation. I called today (a few days before our move) to confirm details and was told that they only booked me for moving out but no overnight storage and no move in. Since our move is just a few days away, I was told that there is nothing they can do to accommodate or help us. They made a mistake and refuse to own their own error. Now I have no moving or storage accommodations and it is all thanks to All My Sons. Also the manager I spoke with on the phone was rude and not helpful.

The movers arrived late for starters, having apparently had a really big job earlier. They were quite professional and polite at first, but would not move the mattress without a cover--which they asked us to provide! On top of this, they explicitly disobeyed my orders not to stack my books totes more than 3 high lest the lids break (lo and behold, a couple of lids cracked and one tote broke entirely!). They asked for me to dust off a couple of furniture pieces before they moved them. I did so and they never took them. They also asked for me to assist in carrying a few boxes and totes--which I did.
After taking the mattress and box spring (didn't even wait for me to bring the disassembled frame out!), they went across the street to empty out our storage unit. They started, then decided they would come back and finish on Sunday because they had yet another job arranged after ours that same day. We reluctantly agreed, so they put everything from the house into the unit save the box spring, which would not fit. We paid them for that day's services and they went on their way. Never heard from them or saw our box spring again. When we called their office Sunday, we were told there were no such moves scheduled for that day, and none could be arranged until Monday! Luckily we were able to arrange for another moving company to finish the job on the last day of the month, but the whole ordeal was very stressful.
So, a lot of hassle and money and an incomplete move to show for it. While the movers themselves were professional throughout (if reluctantly so), I'm afraid their manager (who was taking other calls while we were on the line with him!) severely overbooked them that day, and on many other days, I don't doubt.

I wish I could give zero stars. This was one of the worst service experiences I’ve ever had—with a moving company or otherwise.

All My Sons quoted me 3–4 hours for a simple local move, then dragged it out to nearly 8 hours with no urgency, constant phone use, and a complete disregard for the detailed move plan I provided. They used no protective materials—no floor runners, no padding—despite this being standard practice for other customers. My brand-new townhome was damaged, and over $1,000 in household items were broken due to their carelessness.

To make it worse, they offered a laughable $325 settlement—only if I signed a non-disparagement clause. When I declined and followed up, they ignored everything and just resent the same document. No communication, no accountability, just corporate gaslighting.

I’ve filed complaints with the NC Utilities Commission, FMCSA, BBB, and the CFPB. Avoid this company. They are all branding and no integrity.

Cody...team...awesome

Moving with All My Sons was easy and fast! Definitely recommend them for any of your moving needs.

jaleel & Britton did an amazing job moving moving me. They were professional and efficient. This company is more pricer than others I have used in the past bur you get what you pay for. And if you want a smooth move, hire them!

Britton little is a good helper was amazing on the move will use all my sons again

Teamwork striving to be better everyday. Never give up on a job.

I had a bad experience with this company even though the gentlemen were very polite. Priscilla reached out to me numerous times and made things right! She is very professional and pleasant to work with. Thank you Priscilla for everything you did and I hope your boss will read this.

Jake and Jeff were excellent. Very professional, kind, courteous, efficient, and treated the furniture with care. We were very impressed. We would highly recommend them. We will be using them again.

One of the movers from All My Sons Moving & Storage – Austin South committed sexual assault against my wife during our move by making non-consensual physical contact while she was alone in a room. We filed a police report the same day; the Austin Police Department investigated, and the case is now filed in Austin Municipal Court as a Class C misdemeanor.

Despite acknowledging the report in writing, the company never apologized or reached out to us — not once. No call, no email, no follow-up.

They also damaged our property. When I submitted a claim, they sent a settlement agreement that would have prevented us from speaking publicly about our experience. I refused to sign unless they removed that gag clause. They refused to change it.

No apology. No accountability. No resolution. Just a business protecting itself while customers pay for the privilege of being mistreated and, in our case, assaulted.

Even through all the challenges, Tavis, Tevin and Michael were professional, straight forward, no nonsense, get it done men. Fantastic work ethic and incredibly friendly and professional. If we ever have to move again, We are calling All My Sons!

Tyler P, Khyseem H,Dequadree, Deangelo did a great job! I would highly recommend any of them for any move.

Kerry’s crew did awesome! Grateful for another five star experience with All My Sons Moving!

Javan and Larry showed up on time. The walked through my to see what needed to be done and then got right to work. The packed everything quick and off to the new house we went. Once we arrived they asked were things needed to go and they began unloading. It was a great experience would highly recommend.

Do not trust this company.

This company lied, ghosted us, wasted our day, gaslit and manipulated us, and left us completely stranded. They have zero accountability, and I’d strongly advise anyone considering them to look elsewhere.

I booked my move over a month in advance and was quoted an 8 AM arrival. I never received a confirmation email, but my deposit was charged. I followed up, confirmed all details again, and was assured of the 8 AM slot. Still, the email I received had no arrival time.

A week before the move, they called to confirm, this time telling me I’d be second in line, with movers arriving “after 10 AM.” That was frustrating but manageable.

Then move day came and they ghosted me. I had to keep calling for updates:
11:00 AM: “They’ll be there at 1.”
1:30 PM: “They’re running behind, 3 PM at the latest.”
2:50 PM: “Now 4 PM.”
Actual arrival? 5:15 PM.
Not once did they proactively call to update me. I had to chase them every step of the way.

When they arrived, the two movers were clearly exhausted from a previous job and very unprofessional, complaining about how long their last move took. They walked through my fully packed half empty apartment (we had made significant progress already in moving things ourselves), then returned to the truck… and vanished. a few minutes later, I got a call from the office saying they wouldn’t complete the move because it was “too much work” and they were “out of time.”

I reminded them I was originally quoted 8 AM and that this was unacceptable. The rep called me a liar and insisted I was always scheduled for the afternoon. He offered to reschedule me three days later, completely unable to find a solution to the fact that my lease was ending the next day.

We were left scrambling to find a truck before closing time (it was now after 6). Thanks to incredible friends and a last-minute U-Haul rental, we finished the move ourselves… by midnight.

Avoid All My Sons. You’re better off doing it yourself.