AMYET eBikes Reviews 

119
TrustScore 3.5 uit 5

3,3

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Bought a brand new bike, battery didn't want to charge so they sent me a different model battery that didn't fit my eb26. The original controller keeps overheating and they told me its brand new so it... Toon meer

Beoordeeld met 5 van de 5 sterren

The bike arrived with some issues but were resolved quickly. Communication was done thru email but the amyet team responded fairly fast. The company takes their service serious. I am happy amyet didn'... Toon meer

Beoordeeld met 5 van de 5 sterren

So far i love this bike. It is really zippy and the pedal assist is amazing. The dual motor is great for going up a steep hill but mostly I keep in single motor mode to keep from draining the battery... Toon meer

Beoordeeld met 3 van de 5 sterren

The overall build of the bike frame and tires are amazing. However, the "Suspension and Pedals are lackluster." The seat is quite comfortable The pedal assist makes hills a dream. But the battery... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Fietsenwinkel

Geschreven door het bedrijf

AMYET eBikes might be driven by a desire to innovate and advance technology in the e-bike sector.This could involve developing more efficient batteries, improving motor performance, or enhancing the overall user experience through smart features.


Contactgegevens

  • Room 8728, 7th Floor, No. 3012, Banxuegang Avenue, Bantian Community, Bantian Street, Longgang District, 518129, Shenzhen, China

  • contact@amyet.com
  • amyet.com

3,3

Gemiddeld

TrustScore 3.5 uit 5

119 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 12% van zijn negatieve reviews beantwoord

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3,3

Alle reviews

(119)

42 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

⚠️ WARNING: Think twice before buying an AMYET ebike ⚠️

I bought the AMYET G60 as a Christmas gift for my son, and the motor turned out to be defective. AMYET acknowledged the problem and promised to send a replacement part — that was 2 MONTHS ago. My son has barely been able to ride his Christmas gift.

Every follow-up brings a new excuse. When I asked them to replace the bike under their own 1-year warranty (since they can't even supply the motor), they offered me a small partial refund and said it's "outside the exchange period."

The warranty says they will REPAIR OR REPLACE defective products. They have done neither. Don't let this happen to your family.

I'm now filing a credit card dispute and a complaint with the FTC. Sharing this so no other parent ends up in the same situation.

25 maart 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Avoid This Bike and Company

I bought the Amyet S8 about a year ago for $1,000 thinking I was getting a decent entry-level e-bike. Big mistake. From the start I’ve had constant problems—poor build quality, weird electrical glitches, and now this latest fiasco that’s the final straw.

My speedometer never worked properly out of the box. I reached out to Amyet support via email, and they eventually shipped what they said was the correct replacement rear hub motor (and charged me $50 for shipping). My local bike shop installed it, but the mechanic immediately pointed out that it was not the original motor for the S8. It’s “compatible,” sure, but it’s a different spec. He warned me this mismatch could cause issues with the controller, wiring, or even safety down the road.

I emailed Amyet back and the manager, “Rick,” responded. He openly admitted they sent the wrong motor. His solution? A $10 partial shipping refund. That’s it. Meanwhile they had charged me $100 to ship the incorrect part in the first place! No offer to send the right motor, no apology, no real resolution—just $10 and basically “sorry, not sorry.”

Customer service has been consistently awful every single time I’ve contacted them (all via email). This whole experience has left a terrible taste in my mouth. The Amyet S8 is simply not worth the $1,000 I paid. Save your money and look elsewhere—there are far better e-bikes and much better companies out there. Would NOT recommend. Stay away.

9 februari 2026
Beoordeeld met 3 van de 5 sterren

Bike is good quality/tires are not

Bike is good quality; however, the tires are not. We had a flat almost immediately with just minor, basic use.

17 februari 2026
Logo AMYET eBikes

Antwoord van AMYET eBikes

Dear Erika,

Thank you for your honest review. We’re glad you like the bike’s quality, but we’re truly sorry about the flat tire issue you encountered right away—this is not the experience we want you to have.

We will send you a free replacement inner tube. Please share your shipping address, and we’ll process your order within 24 hours.

We value your feedback and hope to make this right for you.

Best regards,

The Amyet Customer Support Team

Beoordeeld met 5 van de 5 sterren

Love the bike

Love the bike, but there was a lot of problems, but I’m yet was definitely there every step of the way to help me with every issue not much I can say except for the great and much appreciated. Great company great people.

28 januari 2026
Beoordeeld met 5 van de 5 sterren

Customer Service

This bike is for sure for a taller person,I’m having Error messages, but customer service is trying everything they can to find the problem… and sending replacement parts
The return policy is short (30-days)
So DON’T buy one in the winter months

28 januari 2026
Beoordeeld met 1 van de 5 sterren

Poor customer service

Poor customer service

12 december 2025
Logo AMYET eBikes

Antwoord van AMYET eBikes

Dear Nancy,

We are truly sorry to hear that you had a poor customer service experience with us. This falls far short of the standard we aim to provide, and we offer our deepest apologies for the frustration this has caused you.

Thank you for bringing this to our attention.

Sincerely,

The AMYET eBikes Team

Beoordeeld met 5 van de 5 sterren

Its a good bike

Its a good bike. But with the hills of Seattle and using it as my main transportation, I need something with a higher NM of force and more distance. The few problems I had with this bike customer service was quick to respond and left my feeling content at the end of our dialog

13 december 2025
Beoordeeld met 5 van de 5 sterren

Very good service department

Very good service department. I have a habit of just having a stash of replacement parts that I feel would be among the first to require service so I don't have to wait for delivery if my part does fail. I can't say enough good things about the Amyet S8 bike. I absolutely love it. Im 57 years old and have a lot of hills to climb in my riding trails. The S8 has no problem at all within reason. I can't believe that Amyet bikes aren't more discussed on YouTube. Highly recommend this unit for lots of hills with paved roads to get to the trail heads. 10 of 10!

20 november 2025
Beoordeeld met 1 van de 5 sterren

Title: Extremely Disappointed – Bike Failed Within Weeks

I purchased the Amyet S8 bike for my son in July and gave it to him for his birthday at the end of August. Unfortunately, within less than three weeks of light use, the bike started falling apart. First the front motor failed, then the back. Shortly after that, the battery stopped charging altogether.

When I reached out to customer service for help, I was told that the return window was only 30 days—despite the fact that the problems began almost immediately after my son was finally able to ride it. They refused to allow a return or an exchange, leaving us completely stuck with a bike that doesn’t work.

To make matters worse, I purchased the bike on a monthly payment plan, so I’ve been forced to keep paying for a product that is essentially useless. My son was devastated, and the entire situation has been incredibly frustrating and disappointing.

I expected far better quality and customer support. Unfortunately, this has been nothing but a nightmare.

8 september 2025
Review zonder uitnodiging
Logo AMYET eBikes

Antwoord van AMYET eBikes

Hi Eden,

I’m truly sorry to hear about the issues with the Amyet S8 bike and the frustration this has caused you and your son—this is absolutely not the experience we want any customer to have.

To get this resolved right away, could you please share your order number with us? Once we have that, our dedicated support team will reach out directly to address the bike’s problems, your payment plan, and find a solution that works for you.

Thank you for your patience, and we’ll make this right.

Kind Regards

AMYET ebikes

Beoordeeld met 5 van de 5 sterren

Powerful bike

Powerful bike, can go up to 28 mph and if steep uphill go up to 16-18 mph on throttle only mode.
They have a great customer service, respond very fastly, I had a problem with the battery getting drained easily and they sent another battery in less than a week.

17 november 2025

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